The Climbing Company
Sydney's premier destination for expert climbing shoe fitting and a wide range of quality climbing gear.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more staff attention
The Climbing Company
Best Time
Fewer crowds, more staff attention
Highlights
Must-see attractions
Sydney's premier destination for expert climbing shoe fitting and a wide range of quality climbing gear.
"Staff are incredibly patient and helpful, truly knowing their stuff and caring about customers."
🎯 Try Before You Buy Shoes
Don't rush shoe fitting; try many pairs. Staff are patient and knowledgeable.
❓ Ask About Gear
Staff offer expert advice on all climbing needs, from shoes to other gear.
Quick Facts
Hours
Rating
4.9 · 360 reviews
Type
Sporting Goods Store
Highlights
Discover the most iconic attractions and experiences
Expert Climbing Shoe Fitting
The Climbing Company Store
Get perfectly fitted climbing shoes with personalized advice from knowledgeable staff. Your feet will thank you!
Wide Range of Climbing Gear
The Climbing Company Store
Discover a comprehensive selection of climbing equipment, from beginner essentials to advanced gear.
Bouldering Shoe Expertise
The Climbing Company Store
Specialized advice for bouldering shoes, ensuring optimal performance and comfort on the wall.
Plans like a pro.
Thinks like you
Planning Your Visit
Gear Up for Your Climb
Expert Advice is Key
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Try Before You Buy Shoes
Don't rush shoe fitting; try many pairs. Staff are patient and knowledgeable. +1
❓ Ask About Gear
Staff offer expert advice on all climbing needs, from shoes to other gear. +1
🤝 Trust the Experts
Staff provide honest recommendations and detailed explanations for gear. +1
✨ Special Orders Welcome
If you can't find what you need, inquire about special orders.
Tips
from all over the internet
🎯 Try Before You Buy Shoes
Don't rush shoe fitting; try many pairs. Staff are patient and knowledgeable. +1
❓ Ask About Gear
Staff offer expert advice on all climbing needs, from shoes to other gear. +1
🤝 Trust the Experts
Staff provide honest recommendations and detailed explanations for gear. +1
✨ Special Orders Welcome
If you can't find what you need, inquire about special orders.
What Travellers Say
Reviews Summary
The Climbing Company is highly regarded for its exceptional customer service, particularly its expert climbing shoe fitting. Customers consistently praise the knowledgeable and patient staff who go above and beyond to ensure the perfect fit and provide valuable advice. While the majority of experiences are overwhelmingly positive, a few reviews mention isolated incidents of rude or dismissive staff attitudes, which are noted as being unacceptable.
"We bought my son's first pair of climbing shoes here, and we'd highly recommend them! The service was amazing - supportive, patient, very experience-based. My son loves the pair of shoes we ended up buying! He said he'll be recommending this store to all his friends."
Giselle Nguyen
"First time bouldering and I’m already all in!
I went in last Saturday to buy my first pair of climbing shoes and was a bit nervous because my feet are hard to fit. I ended up trying almost every brand and model in the store!
Big shoutout to Jeremy, who was incredibly patient and helpful the entire time. He took the time to explain every shoe in detail and gave me useful tips and honest recommendations. You can tell he really knows his stuff and cares about helping customers find what works for them.
What a legend! Don’t ever lose this guy!
I left feeling confident in my choice, and I’m already excited to come back for more gear soon!! 🤙🤩
Thank you, Jeremy!!!"
Ollie S
"I didn’t go to the store physically, but I interacted with one of their NSW digital team, Ti, and had the best customer service I’ve ever experienced 🌟 I was unsure about my Evolv climbing shoes and Ti went above and beyond in helping me, giving recommendations and even annotating points on my shoes. Thanks for being my penpal for 1 week 🥺"
MERAH HAREM
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Climbing Company is located in Alexandria, Sydney. It's accessible by public transport, with bus routes serving the area. Driving is also an option, though parking availability can vary. Check local transport apps for the most up-to-date routes and schedules.
Parking availability can be a challenge in Alexandria. It's advisable to check for street parking or nearby parking stations. Public transport is often a more convenient option.
Opening hours can vary, so it's best to check their official website or social media pages for the most current information. They are generally open on weekdays and weekends.
🎫 🎫 Tickets & Entry
While not always mandatory, booking an appointment for a personalized shoe fitting can ensure dedicated staff time, especially during peak hours. It's recommended to call ahead or check their website for booking options. +1
Climbing shoe prices can vary significantly based on brand, model, and features. Expect a range from mid-tier options to high-performance shoes. The staff can help you find options within your budget.
Return and exchange policies typically depend on the condition of the shoes and the store's specific terms. It's best to clarify this with staff at the time of purchase, especially if you're unsure about the fit.
Yes, gift cards are often available and make a great option for climbers. This allows the recipient to choose their own gear, especially crucial for something as personal as climbing shoes.
🎫 🧗 Onsite Experience
Beyond climbing shoes, they typically stock a range of essential climbing gear, including harnesses, chalk bags, chalk, ropes, and accessories. Their selection caters to both bouldering and roped climbing.
Absolutely! The staff are excellent at guiding beginners through their first gear purchases, especially climbing shoes. They provide patient and informative advice to ensure a positive start to climbing. +1
Yes, this is a core strength of The Climbing Company. Their staff are highly experienced and can offer tailored recommendations based on your climbing discipline (bouldering, sport climbing, trad climbing), experience level, and foot shape. +2
The atmosphere is generally described as helpful and supportive, with staff passionate about climbing. While most experiences are positive, there have been isolated reports of less-than-ideal customer service.
📸 📸 Photography
While The Climbing Company is primarily a retail store, the vibrant climbing gear and the passion of climbers can make for interesting shots. Many visitors capture their new gear or the store's displays. +1
Focus on the intricate details of climbing shoes, the variety of gear on display, and perhaps candid shots of staff assisting customers. The passion for climbing is often palpable and can be captured visually. +1
Social
from TikTok, Instagram & Reddit