BYD Piracicaba São Paulo Brazil
BYD Piracicaba showcases the latest in electric vehicle technology, from sleek SUVs to compact cars, offering a glimpse into sustainable automotive fu...
Highlights
Must-see attractions
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Best Time
Fewer crowds, better service
BYD Piracicaba São Paulo Brazil
Best Time
Fewer crowds, better service
Highlights
Must-see attractions
BYD Piracicaba showcases the latest in electric vehicle technology, from sleek SUVs to compact cars, offering a glimpse into sustainable automotive future.
"While sales are praised, after-sales service at BYD Piracicaba faces significant criticism regarding parts and scheduling."
🚗 Test Drive Experience
Many visitors praise the attentive sales staff for explaining car details thoroughly.
📞 Service Appointment Woes
Some customers report difficulty scheduling service and long waits for parts.
Highlights
Discover the most iconic attractions and experiences
BYD Song L SUV
Sleek electric SUV with next-level design and impressive performance, set to launch in Brazil.
BYD Song Plus
A popular electric model praised for its features, though post-sale support can be a concern.
BYD Dolphin & Yuan
Compact electric vehicles arriving in Brazil, part of BYD's expanding electric lineup.
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Planning Your Visit
BYD Piracicaba: What to Know Before You Go
Navigating BYD Piracicaba's Services
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Insider Tips
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🚗 Test Drive Experience
Many visitors praise the attentive sales staff for explaining car details thoroughly. +1
📞 Service Appointment Woes
Some customers report difficulty scheduling service and long waits for parts.
⚡ Electric Vehicle Focus
BYD Piracicaba showcases the latest in electric SUV and car technology.
📍 Location Insights
Piracicaba is noted as a city with a significant population in São Paulo.
Tips
from all over the internet
🚗 Test Drive Experience
Many visitors praise the attentive sales staff for explaining car details thoroughly. +1
📞 Service Appointment Woes
Some customers report difficulty scheduling service and long waits for parts.
⚡ Electric Vehicle Focus
BYD Piracicaba showcases the latest in electric SUV and car technology.
📍 Location Insights
Piracicaba is noted as a city with a significant population in São Paulo.
What Travellers Say
Reviews Summary
BYD Piracicaba receives praise for its attentive sales staff and modern electric vehicle offerings, with visitors appreciating the professional and informative interactions. However, significant concerns are raised regarding the dealership's after-sales service, including difficulties in scheduling maintenance and long waits for spare parts, leading to frustration for some customers.
"A loja BYD Piracicaba é maravilhosa, o vendedor Lucas sempre nos atendeu muito bem, comprei um song plus o carro é otimo, porem o pos atendimento da loja é pessimo, o carro nao tem peça de reposiçao, precisei trocar uma barra estabilizadora demorou mais de 4 meses para chegar, agora outro problema, fizeram o balanceamento do nosso carro errado, perdi os dois pneus da frente, a loja simplismente nao nos da retorno sobre a garantia, pedimos para que comprassem os pneus que precisavamos trocar, ja faz mais de 1 semana, eles nao nos retornam, precisei alugar um carro pois nao podemos andar com nosso carro assim, infelizmente teremos que acionar a loja juridicamente, pois nao podemos ficar no prejuizo desta forma. meu conselho é nao comprem carro na BYD PIRACICABA, o atendimento da oficina é péssimo."
Luma Campregher
"Gostaria de expressar o meu sincero agradecimento a todos os profissionais da loja BYD de Piracicaba pela vossa dedicação, profissionalismo e atenção ao cliente desde o atendimento até o suporte pós-venda, isso reflete o compromisso da BYD que faz toda a diferença!
Por fim, queria parabenizar em especial o Lucas Vilarinho e Luiz da equipe técnica pela rapidez nas resoluções de algumas questões e excelente serviço prestado.
Vocês são impecáveis!"
Raphael Lima
"Muito bom de fazer negocio
Fui muito bem atendido pela vendedora Daniela, atenciosa teve o cuidado de explicar os detalhes do carro, isso foi fundamenta para a compra!!"
Ricardo Araujo
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
BYD Piracicaba is located in the city of Piracicaba, São Paulo, Brazil. While specific public transport routes aren't detailed, driving is likely the most convenient option. Piracicaba is accessible via major highways in São Paulo state. +1
Yes, Piracicaba is a well-connected city in São Paulo, making it accessible by car. Parking availability at the dealership should be confirmed directly with BYD Piracicaba.
🎫 🎫 Tickets & Entry
BYD Piracicaba is a car dealership, so typically no tickets are required for general browsing or test drives. It's best to contact them directly for any specific event or appointment requirements.
Dealership hours can vary. It's recommended to check BYD Piracicaba's official website or contact them directly for the most up-to-date opening hours.
Yes, test drives are a common offering at BYD dealerships. Visitors have reported positive experiences with sales staff during these interactions. +1
🎫 🚗 Onsite Experience
BYD Piracicaba showcases models like the BYD Song Plus and anticipates the arrival of the BYD Song L. Other BYD electric vehicles like the Dolphin and Yuan are also being brought into Brazil. +1
Customer service reviews are mixed. While some praise the sales team for attentiveness and professionalism, others report poor post-sale support and difficulties with service appointments and parts. +2
Information on specific events or promotions isn't readily available. It's best to follow BYD Piracicaba's social media channels or contact them directly for any announcements.
🎫 🛠️ Service & Maintenance
Reviews indicate that after-sales service can be a significant issue, with reports of long delays for parts and difficulty getting warranty claims resolved.
Some customers have found it very difficult to schedule service appointments, with phones going unanswered.
There are reports of significant delays in obtaining spare parts, with some customers waiting over four months for essential components.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
When visiting the dealership, focus on understanding the practical aspects of EV ownership for your family, such as charging solutions and range. While the sales team is generally praised for their attentiveness, it's wise to inquire directly about service center efficiency and typical repair times to gauge if it meets your family's requirements.
🚗 Budget-Conscious Buyers
The reported difficulties in obtaining spare parts and scheduling service at BYD Piracicaba could lead to unexpected costs and downtime, which might negate initial savings. It's advisable to research the total cost of ownership, including potential repair timelines and costs, before making a decision.
Deep Dives
In-depth insights and expert knowledge
Exploring BYD's Electric Vehicle Lineup
The arrival of BYD vehicles in Brazil is a significant event, with shipments arriving via dedicated car carriers like the BYD Explorer No.1.
While the vehicles themselves are generating excitement, it's important for potential buyers to be aware of the broader ownership experience. Insights from owners suggest that while the initial sales experience can be positive, the post-sale service and parts availability have been areas of concern for some.
Customer Experiences at BYD Piracicaba
However, a significant number of reviews highlight considerable challenges with the after-sales service. Recurring issues include extreme difficulty in scheduling maintenance appointments, with phones reportedly going unanswered for extended periods.
The contrast between the positive sales experience and the negative service experience is a key takeaway for anyone considering a BYD purchase in Piracicaba. While the vehicles are technologically advanced and appealing, potential buyers are strongly advised to thoroughly investigate the current state of after-sales support and parts availability before committing to a purchase.
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