Matsuya Ginza Tokyo
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Matsuya Ginza Tokyo

4
·12k reviews·Chuo City, Japan

A premier Ginza department store offering diverse brands, gourmet food halls, and family-friendly amenities, including a rooftop terrace and prayer ro...

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, relaxed shopping

CrowdLow
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Matsuya Ginza Tokyo

Matsuya Ginza Tokyo

Best Time

Weekday mornings

Fewer crowds, relaxed shopping

CrowdLow
Highlights

Highlights

Must-see attractions

A premier Ginza department store offering diverse brands, gourmet food halls, and family-friendly amenities, including a rooftop terrace and prayer room.

4
(12k reviews)

"A well-known meeting point and a shopper's paradise with fantastic food options."

Vertical photo
TIP

🎯 Affordable Eats Alert!

Grab a delicious and budget-friendly meal at Matsuya's food court, with set meals often under $6! :moneywithwings:

✨ Tax Refund Convenience

Claim your tax refund in cash on the 3rd floor for a seamless shopping experience. :moneywithwings:

Third hero image

Quick Facts

Hours

Rating

4 · 12,117 reviews

Type

Department Store

♿ Wheelchair accessible🅿️ Accessible parking🚻 Accessible restroom

Highlights

Discover the most iconic attractions and experiences

Gourmet Food Halls

Gourmet Food Halls

Basement levels

Explore a dazzling array of Japanese and international delicacies, from bento boxes to exquisite pastries. A foodie's paradise!

Rooftop Terrace

Rooftop Terrace

Rooftop

A serene escape offering city views, perfect for a picnic or a moment of relaxation amidst the bustling city.

Special Exhibitions & Pop-Ups

Special Exhibitions & Pop-Ups

Various floors

Discover unique anime merchandise, jewelry showcases, and artisan crafts. Check the schedule for current events!

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Planning Your Visit

Navigating Matsuya Ginza

Matsuya Ginza is a multi-level department store offering a vast array of goods. Plan your visit by checking for special exhibitions or pop-ups, as these are frequent and can draw crowds. Consider the food halls for a delicious and affordable meal.

Tax-Free Shopping & Amenities

Tourists can take advantage of tax-free shopping on most items, with refunds typically processed in cash on the 3rd floor. Look for the prayer room on the rooftop for a moment of quiet reflection during your shopping spree.

Best Times

When
Weekday mornings
Why
Fewer crowds, relaxed shopping
Crowd
Low
When
Evenings during exhibitions
Why
Experience lively events
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

🛑COLECTAnime hace pick up de artículos exclusivos de las exhibíciones de Anime y Manga en Japón para ti. Está exhibición desgraciadamente está hasta el 14 de Abril en el edificio de Matsuya Ginza , si pueden echarle vistazo háganlo , de hecho pueden comprar los boletos de entrada en el lugar. #apothecarydiaries #losdiariosdelaboticaria
@colectanime
24.3K likes • 101.6K views

🎯 Affordable Eats Alert!

Grab a delicious and budget-friendly meal at Matsuya's food court, with set meals often under $6! :moneywithwings: TikTok

✨ Tax Refund Convenience

Claim your tax refund in cash on the 3rd floor for a seamless shopping experience. :moneywithwings: Reddit

ปัก📍Matsuya Ginza ใครเลิฟ Dior 👜💍💄 มาญี่ปุ่นห้ามพลาดนะคะ🇯🇵✅ #dior #tiktokกินเที่ยว #เที่ยวญี่ปุ่น2025 #diorbeauty #matsuya #jpy #taxfree
@sasi.dream
15.9K likes • 911.7K views
Join us at Matsuya Ginza for an exclusive pop-up jewellery exhibition, showcasing timeless elegance from April 23rd to 28th, 1100 to 2000 hrs <シャヌ・アガルワル>POP UPショップ 4月23日(水)-28日(月) 松屋銀座 4階 イベントスペース #shanuagarwal #shanuagarwaljewelry #shanuagarwaljapan #jewelryexhibition #matsuyaginza #ginza #goldjewelry #diamondjewelry #diamonds #PlatinumAndDiamonds #jewelryinjapan #exhibitioninjapan #jewelryintok...
shanuagarwaljapan
186 likes • 76.3K views

🕌 Prayer Room Available

Find a peaceful prayer room on the rooftop for your spiritual needs. :prayer_beads: Instagram+2

👨‍👩‍👧‍👦 Family-Friendly Floors

Explore dedicated kids' and babies' floors with a great selection of items. :stroller: Instagram

👇 details 📍 Japan Traditional Crafts Ginza Artisan’s Street (8/F of Matsuya Ginza Department Store in Tokyo) This is an annual event that’s held every February! It’s an incredible opportunity to discover traditional Japanese crafts made by artisans from across the country. We learned so much during our visit- you could easily spend a day here! The dates for 2025 are as follows: 🗓 February 19...
itsjeffandmel
1.2K likes • 34.4K views

Tips

from all over the internet

🎯 Affordable Eats Alert!

Grab a delicious and budget-friendly meal at Matsuya's food court, with set meals often under $6! :moneywithwings: TikTok

✨ Tax Refund Convenience

Claim your tax refund in cash on the 3rd floor for a seamless shopping experience. :moneywithwings: Reddit

🕌 Prayer Room Available

Find a peaceful prayer room on the rooftop for your spiritual needs. :prayer_beads: Instagram+2

👨‍👩‍👧‍👦 Family-Friendly Floors

Explore dedicated kids' and babies' floors with a great selection of items. :stroller: Instagram

📅 Check Exhibition Schedules

Don't miss special pop-ups like anime or jewelry exhibits! ✨ TikTokInstagram

What Travellers Say

4
(12k reviews)

Reviews Summary

Matsuya Ginza is praised for its extensive selection of Japanese and international brands, making it a prime shopping destination. Visitors appreciate the convenient tax-free shopping, the diverse and delicious food halls, and family-friendly amenities like the rooftop terrace and kids' floors. Some note that tour groups can converge here, but the overall experience is highly positive.

"Matsuya Ginza is a major department store located on the main shopping street in Ginza. It features eight floors above ground, a rooftop terrace, and two basement levels dedicated to food. The store offers a wide range of products, including cosmetics, clothing, and shoes for women, men, and children, as well as jewelry and more. Most items are from well-known Japanese and international brands. It's a great destination for those who love to shop …"

Gaby

"High end department store.
Just went in for a sticky beak.
I didn't need any tyre cases for the Hilux."

Peter S

"If you’re looking for Japanese brands — especially those made in Japan — this shopping center is a must-visit. The selection is huge, and the quality of the clothing is absolutely fantastic. Plus, you can enjoy tax-free shopping right in the store. Highly recommended for fashion lovers!"

Daša Románová

What People Like

Wide brand selection
Delicious food halls
Tax-free shopping

What People Dislike

Can be crowded with tour groups

Frequently Asked Questions

🚇 🗺️ Getting There

Matsuya Ginza is directly connected to Ginza Station via the Tokyo Metro Ginza, Marunouchi, and Hibiya Lines (Exit A12). It's also a short walk from Ginza-itchome Station (Yurakucho Line, Exit 9) and Higashi-ginza Station (Toei Asakusa Line, Exit A8). Instagram

Yes, Matsuya Ginza is a well-known meeting point for tourist buses heading to various parts of Japan. Reddit

Walking is ideal for exploring Ginza, with Matsuya Ginza being a central landmark. The department store is also directly accessible from Ginza Station. Instagram

Besides the subway, JR lines are accessible via nearby stations, though direct connections might require a short walk. Instagram

You can take the Narita Express to Tokyo Station and then transfer to the Marunouchi Line to Ginza Station, or take a limousine bus directly to the Ginza area. Reddit

🎫 🎫 Tickets & Entry

No, entry to Matsuya Ginza department store is free. Tickets are only required for specific temporary exhibitions or events held within the store. TikTok

Matsuya Ginza typically operates from 10:00 AM to 8:00 PM, but it's always best to check their official website for the most current hours, especially during holidays or special events. The prayer room also follows similar hours. Instagram

The rooftop terrace at Matsuya Ginza is generally free to access and enjoy. Instagram

Yes, for many exhibitions held at Matsuya Ginza, you can purchase tickets directly at the venue. TikTok

Discounts are typically not available for general entry. However, specific exhibitions might offer early bird specials or group rates. TikTok

🎫 🛍️ Shopping & Services

Matsuya Ginza features a wide selection of well-known Japanese and international brands across cosmetics, fashion, accessories, and household goods. Reddit

Yes, tourists can claim tax-free shopping on most items. The refund is usually processed in cash on the 3rd floor. Reddit

Yes, Matsuya Ginza has a prayer room located on the rooftop, offering a clean and comfortable space for prayer. Instagram+2

The basement levels house extensive food halls with a vast variety of Japanese and international cuisine, including bento boxes and ready-to-eat meals. Reddit

Absolutely! Matsuya Ginza has dedicated floors for kids and babies with a great selection of items, and the store is generally family-friendly. Instagram

🍽️ 🍽️ Food & Dining

Yes, the food halls in the basement offer many delicious and affordable options, with some set meals costing under $6. TikTok

You'll find a wide variety of Japanese foods like sushi, tempura, bento boxes, as well as international dishes and desserts. Reddit

Yes, there's a Muslim-friendly mise tempura restaurant, Ginza Ten Ichi, located on the B1F. Instagram

The rooftop terrace is a great spot to enjoy take-out food from the food halls, making it a perfect place for a picnic. Instagram

Popular choices include various bento boxes, fresh sushi, and delectable pastries from the basement food halls. Reddit

📸 📸 Photography

Photography is generally allowed in public areas of Matsuya Ginza, but it's advisable to avoid photographing specific merchandise or displays without permission, especially during special exhibitions. Instagram

The rooftop terrace offers great city views for photos. The exterior of the department store, especially at night, is also quite photogenic. Instagram

Photography rules for special exhibitions vary. Some may allow it, while others might restrict it to protect intellectual property. Check for signage or ask staff. TikTok

Drone photography is strictly prohibited in and around department stores in Tokyo due to safety and privacy regulations. Instagram

Daytime offers good natural light, especially on the rooftop. Evening shots can capture the vibrant Ginza streetscape and the store's illuminated facade. Instagram

Matsuya Ginza Tokyo (2026) – Best of TikTok, Instagram & Reddit Travel Guide