the store signage. this is the main store in Shibuya, Tokyo.
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Tokyu Hands Shibuya Tokyo

4.2
·9k reviews·Shibuya, Japan

A multi-level wonderland in Shibuya offering everything from art supplies and stationery to unique crafts and character goods.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, relaxed browsing

CrowdLow
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the store signage. this is the main store in Shibuya, Tokyo.

Tokyu Hands Shibuya Tokyo

Best Time

Weekday mornings

Fewer crowds, relaxed browsing

CrowdLow
Highlights

Highlights

Must-see attractions

A multi-level wonderland in Shibuya offering everything from art supplies and stationery to unique crafts and character goods. Reddit

4.2
(9k reviews)

"It has almost everything. The many floors and mezzanines are confusing at first, but there are signs to let you know what you can find. Reddit"

Vertical photo
TIP

🗺️ Get Lost (Happily!)

Embrace the maze! Signs help, but exploring each level is part of the fun. :world_map:

🛍️ Tax-Free Shopping

Spend ¥5,500+ for tax refund. Passport needed! Basement counter. :moneybag:

Third hero image

Quick Facts

Highlights

Discover the most iconic attractions and experiences

Stationery & Art Supplies

Stationery & Art Supplies

Various floors

Discover an incredible selection of pens, markers, notebooks, and art materials. Perfect for artists and stationery lovers.

Reddit
Unique Japanese Crafts

Unique Japanese Crafts

Crafts section

Explore DIY kits, hobby supplies, and unique Japanese craft materials for creative projects.

Reddit
Character Goods Galore

Character Goods Galore

Various floors

Find merchandise from popular characters like Studio Ghibli, Moomins, and Peanuts. Great for souvenirs!

Reddit
Food Samples (Shokuhin Sample)

Food Samples (Shokuhin Sample)

Exhibition space

Marvel at realistic food replicas, a unique Japanese art form and potential souvenir.

Instagram
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Planning Your Visit

Navigate the Mega Store

Tokyu Hands Shibuya is a massive, multi-level store. Don't get lost! Look for signs indicating sections like stationery, crafts, or pet supplies. Some floors have multiple sub-sections (A, B, C) and payment points, so pay attention to where you need to go for purchases. Reddit

Tax-Free Shopping Smartly

Tourists can claim tax refunds on purchases of ¥5,500 or more. The tax-free counter is usually in the basement. Have your passport ready for a quick, hassle-free refund, often in cash. Reddit

Best Times

When
Weekday mornings
Why
Fewer crowds, relaxed browsing
Crowd
Low
When
Late afternoons
Why
Catch the evening buzz
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

SHIBUYA CROSSING 😂🫶🏻 #fyp #japan #shibuya #shibuyacrossing @Arieesss @Elleiiraa
@arianedomingo
3.6M likes • 38.6M views

🗺️ Get Lost (Happily!)

Embrace the maze! Signs help, but exploring each level is part of the fun. Reddit :world_map:

🛍️ Tax-Free Shopping

Spend ¥5,500+ for tax refund. Passport needed! Basement counter. Reddit :moneybag:

#tokyo #foryou #shibuya #渋谷 #anime #japan #liberdadesp #travel #foryoupage #tokyolife #kpopedit
@edits_apple_7
2.8M likes • 23.6M views
Souvenir and lifestyle store details 👇 If you’re looking for souvenirs or just cool things to browse, head to: 📍 Hands, Shibuya, Tokyo 🏮 ABOUT HANDS 🏮 Formerly known as Tokyu Hands; multiple locations throughout Japan; The Shibuya location is HUGE – expect to spend several hours here! 🎎 SOUVENIRS AND LIFESTYLE GOODS 🎎 You can find a wide range of items, from uniquely Japanese everyday goods...
itsdanayao
17.3K likes • 664.4K views

🎨 Art & Craft Haven

Amazing selection of Copic markers and art supplies. Reddit 🖌️

🐾 Pet Paradise

Surprisingly extensive pet supplies section. Reddit 🐕

📍HANDS, Shibuya HANDS, formerly Tokyu Hands, is a well-known home improvement and variety store in Japan. The Shibuya store is large, offering a wide range of products like DIY supplies, household items, and stationery. It’s easily accessible from Shibuya Station and popular with tourists and locals. More Local information 👇 @howzit_japan_official _________ Want experience authentic Japan bu...
howzit_japan
1.3K likes • 60.3K views

Tips

from all over the internet

🗺️ Get Lost (Happily!)

Embrace the maze! Signs help, but exploring each level is part of the fun. Reddit :world_map:

🛍️ Tax-Free Shopping

Spend ¥5,500+ for tax refund. Passport needed! Basement counter. Reddit :moneybag:

🎨 Art & Craft Haven

Amazing selection of Copic markers and art supplies. Reddit 🖌️

🐾 Pet Paradise

Surprisingly extensive pet supplies section. Reddit 🐕

☕ Coffee Break Corner

Relax with a drink while browsing. Reddit

What Travellers Say

4.2
(9k reviews)

Reviews Summary

Visitors rave about Tokyu Hands Shibuya's immense variety, calling it a place with 'almost everything.' The extensive selection of stationery, crafts, and character goods makes it a shopper's paradise, perfect for finding unique souvenirs. However, some find the multi-level layout confusing and note that prices can be higher than online alternatives.

"If I could, I would give 10 stars.

Omg this is massive hands shop. I've been other. But this one got everything DIY tools, stationery, japanese brands trevl, keichware, homeward... lots of lots
lots
I can spend a day here"

VV K (dada)

"Big store. Split over 7 floors with A and B floors. Toilet on the top floor. They have lift, but it is small so most people walk up and down the stairs. Lots of interesting products for sale. I spent about 1 hours here browsing each floor. Pay at cashier counters on floor 1A or 3A"

SL Y

"I love this store so much. It has almost everything. The many floors and mezzanines are confusing at first, but there are signs to let you know what you can find and where to go. We practically spent the whole day there. The space is spacious, you can relax while browsing, there is also a coffee corner where you can grab a cup of warm coffee or cold drink. There are toilets inside and duty free refund counters (basement, if I remember correctly)

In Tokyo, you can claim tax refund for purchase of 5500Yen (for tourists) or above, and most of time, the refund counter is conveniently located at the shop as well, like Tokyu Hands. Show them your passport and goods, no hassle at all.

You can find all sort of stationery, art and craft, even pet supplies."

Buren

What People Like

Vast product selection
Unique souvenirs
Great for artists

What People Dislike

Confusing layout
Higher prices

Frequently Asked Questions

🚇 🗺️ Getting There

Tokyu Hands Shibuya is conveniently located near Shibuya Station. Follow the signs for the station's exits, and you'll find it within a short walk. Many TikTok videos showcase the journey from the station to the store, highlighting its proximity to the famous Shibuya Scramble Crossing. TikTok+3

Yes, it's very accessible. Shibuya Station is a major hub served by multiple train and subway lines, making it easy to reach from anywhere in Tokyo. TikTok+3

Look for signs pointing to 'HANDS' (the new name) or 'Tokyu Hands'. It's a prominent building in the Shibuya area, often featured in vlogs and travel guides. Instagram+1

Absolutely! It's very close to the iconic Shibuya Scramble Crossing and the Hachiko statue, making it easy to combine with other Shibuya sightseeing. TikTok+3

Yes, most attractions in Shibuya, like Shibuya Sky and the Scramble Crossing, are within walking distance. TikTok+2

🎫 🎫 Tickets & Entry

No, entry to Tokyu Hands Shibuya is free. It's a retail store, so you only pay for the items you wish to purchase. Instagram+1

Opening hours can vary slightly, but generally, Tokyu Hands Shibuya is open from around 10 AM to 9 PM daily. It's always a good idea to check their official website for the most up-to-date information. Reddit

There is no admission fee to enter Tokyu Hands Shibuya. You can browse freely without purchasing anything. Instagram+1

Yes, tourists can claim a tax refund on purchases of ¥5,500 or more. The tax-free counter is typically located in the basement. Reddit

Tokyu Hands often hosts special events and exhibitions, such as retro expos or themed product launches. Keep an eye out for announcements, like the Super Retro Expo mentioned in one reel. Instagram

🎫 🛍️ Shopping & Products

Tokyu Hands Shibuya offers a vast array of products, including stationery, art supplies, craft materials, home goods, beauty products, travel accessories, pet supplies, and character merchandise. InstagramReddit+1

Absolutely! It's a fantastic place for unique souvenirs, from character goods and stationery to Japanese crafts and even realistic food samples. InstagramReddit

While prices are generally fair for the quality and variety, some items might be slightly more expensive than online retailers like Amazon Japan. However, the in-person browsing experience and unique finds are often worth it. Reddit

Yes, Tokyu Hands is known for its extensive art supply section, including a wide variety of Copic markers and refills. Reddit

Yes, it's a prime destination for high-quality Japanese stationery, including pens, notebooks, stamps, and more. Reddit

📸 📸 Photography & Experience

Generally, photography is allowed for personal use, but some specific sections, like the aquarium pets, may request no photos. Always be mindful of signage. Reddit

It's a vibrant and bustling store, offering a unique shopping experience. The multi-level layout can be a bit confusing but also adds to the adventure. InstagramReddit

Yes, it's a great place to browse and discover new and interesting products. Many visitors spend hours exploring the different floors. Reddit

Yes, the store has restrooms available for shoppers. Some reviews also mention a coffee corner for a break. Reddit

Look for realistic food samples, unique Japanese craft kits, and a wide range of character goods. InstagramReddit

Tokyu Hands Shibuya Tokyo (2026) – Best of TikTok, Instagram & Reddit Travel Guide