Tokyu Hands Shinjuku - Image 1
1 / 3

Tokyu Hands Shinjuku Tokyo

4.1
·7k reviews·Shibuya, Japan

A multi-level wonderland of Japanese creativity, offering everything from unique stationery and art supplies to innovative gadgets and souvenirs.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, relaxed browsing

CrowdLow
Loading map...
Tokyu Hands Shinjuku - Image 1

Tokyu Hands Shinjuku Tokyo

Best Time

Weekday mornings

Fewer crowds, relaxed browsing

CrowdLow
Highlights

Highlights

Must-see attractions

A multi-level wonderland of Japanese creativity, offering everything from unique stationery and art supplies to innovative gadgets and souvenirs.

4.1
(7k reviews)

"An absolute gem of a store with 7 floors catering to a huge range of customers and an ultimate one stop shop for souvenirs at great bargains."

Vertical photo
TIP

🗺️ Grab a Store Map

With many floors, a map is essential to navigate and find specific items efficiently.

🛂 Bring Your Passport

Essential for tax-free shopping, saving you money on your purchases.

Third hero image

Quick Facts

Hours

Rating

4.1 · 6,525 reviews

Type

Store

♿ Wheelchair accessible🅿️ Accessible parking

Highlights

Discover the most iconic attractions and experiences

Stationery Wonderland

Stationery Wonderland

Various floors

Discover an incredible array of pens, pencils, notebooks, and unique erasers that are a delight for any stationery enthusiast.

Instagram+1
Creative Gadgets & Tools

Creative Gadgets & Tools

Hobby and DIY sections

Explore innovative tools, craft supplies, and clever household gadgets that showcase Japanese ingenuity.

Instagram
Unique Japanese Souvenirs

Unique Japanese Souvenirs

Souvenir sections

Find everything from character goods and traditional crafts to quirky trinkets perfect for gifts.

TikTokReddit
Hanko Stamp Customization

Hanko Stamp Customization

Design Center

Get personalized Hanko stamps made with your name in Kanji – a truly unique Japanese memento.

Reddit
Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Planning Your Visit

Navigating the Multi-Level Marvel

Tokyu Hands Shinjuku is a sprawling department store with many floors, each dedicated to different product categories. Plan your visit by checking the store directory beforehand to efficiently find what you're looking for, whether it's unique souvenirs, art supplies, or practical Japanese gadgets. Reddit

Souvenir Hunting & Tax-Free Shopping

This store is a top spot for finding unique Japanese souvenirs, from stationery to quirky gadgets. Remember to bring your passport for tax-free shopping, which can significantly reduce your costs. InstagramReddit

Best Times

When
Weekday mornings
Why
Fewer crowds, relaxed browsing
Crowd
Low
When
Evenings after 5 PM
Why
Locals shop after work
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

Loft is THE place to pick up all of your Japan souvenirs 🇯🇵🤩 there’s something for everyone, even yourself 🫣 #loftjapan #japansouvenirs #japanesesouvenirs #japantrip #sugoimart
@sugoimart
447.5K likes • 5.1M views

🗺️ Grab a Store Map

With many floors, a map is essential to navigate and find specific items efficiently. Reddit

🛂 Bring Your Passport

Essential for tax-free shopping, saving you money on your purchases. Reddit

We’ve made it to Tokyo and starting off we are in Shibuya. Departments definitely on the tinier side, but you are in the heart of things. Hopefully I can bring you a bunch of interesting Tokyo Apartments so let me know what you think of this tour #japan #japanlife #realestate #apartmenttour #shibuya
@anchaninjapan
349.3K likes • 4.3M views
🗼Tokyo Reccomended Shop: Tokyu Hands (Shinjuku)|Location: 5-24-2 Sendagaya, Shibuya-ku, Tokyo. If you have any spots you would like me to introduce, please write them in the comments. ———————————————————— 🗼[Japanese] 東京のおすすめショップ。東急ハンズ(新宿店)|住所: 東京都渋谷区千駄ヶ谷5-24-2 紹介してほしいスポットがあれば、コメントに書いてくださいね。 ———————————————————— 🗼[Spanish *Traducción automática] Tienda recomendada en Tokio: Tokyu Hands (Shinjuku)|L...
tokyoexperiences
2.3K likes • 34.3K views

💡 Explore Every Floor

Each level offers a unique selection; don't miss out on hidden gems! Reddit

⏳ Allow ample time

You can easily spend hours exploring the vast array of products. Reddit

You guys wanted Japanese Stationery Pt 2, so here it is! This time we wanted to show you these cool, unique erasers you can find in Japanese stationery stores! 📸📍Tokyu Hands in Shinjuku, Japan . . . #tokyuhands #erasers #japaneseerasers #japanesestationery #stationery #japanesestationerystore #japanesestationeryshop #stationerystore #stationeryshop #japanthings #japanstuff #japanlife #cutejapan #a...
inkucrate
1.3K likes • 17.1K views

Tips

from all over the internet

🗺️ Grab a Store Map

With many floors, a map is essential to navigate and find specific items efficiently. Reddit

🛂 Bring Your Passport

Essential for tax-free shopping, saving you money on your purchases. Reddit

💡 Explore Every Floor

Each level offers a unique selection; don't miss out on hidden gems! Reddit

⏳ Allow ample time

You can easily spend hours exploring the vast array of products. Reddit

✨ Look for pop-ups

Sometimes special brand pop-up events happen here. Instagram

What Travellers Say

4.1
(7k reviews)

Reviews Summary

Tokyu Hands Shinjuku is widely praised as an outstanding, multi-level store offering an astonishing variety of products, from stationery and art supplies to unique souvenirs and household gadgets. Shoppers appreciate the well-organized layout, friendly staff, and the convenience of tax-free shopping. However, some customers have reported issues with product quality control and slow service for certain items.

"They sell almost everything here, from DIY stuff to household items to stationery to toys. There are a total of 7 levels and tax free counter is at level 5. Service is prompt and friendly and the store is kept very neat, clean and tidy."

Rex Tan

"Floors and floors to enjoy! From stationary to craft supplies to kitchenware (and so much more). Definitely worth a visit. You’ll find things you didn’t know you needed"

Annalisa Contos

"They sold me a defective luggage scale but I have no time to return so they can correct their mistake. It’s so useless that it says a nearly empty backpack is 27 kg. A small camera is 12 kg. The lack of quality control is wild - I actually think someone returned this and they resold it. Their staff is also a mixed bag. My cashier was great and tried to manage the other employees but it took them about 30 minutes to retrieve the luggage I bought. I watched as people who purchased their luggage after me got it immediately while I waited. The only reason this isn’t one star is because the cashier was doing his best to help me while also checking people out. Overall, though, the poor service and poor products are what stood out."

eric rizzo

What People Like

Incredible product variety
Unique Japanese items
Great for souvenirs

What People Dislike

Occasional quality issues
Slow retrieval of items

Frequently Asked Questions

🚇 🗺️ Getting There

Tokyu Hands Shinjuku is conveniently located near Shinjuku Station. You can access it via the South Exit of Shinjuku Station, as it's part of the Takashimaya Times Square complex. Instagram It's also a short walk from other major Shinjuku transport hubs.

Yes, it's directly connected to or very close to Shinjuku Station, a major transportation hub served by numerous JR lines, private railways, and subway lines, making it very accessible. Instagram

From Shibuya, take the JR Yamanote Line directly to Shinjuku Station. The journey is short and frequent. TikTok

Yes, the Takashimaya Times Square complex, which houses Tokyu Hands, offers extensive parking facilities. However, using public transport is generally recommended due to potential traffic and parking costs in Shinjuku.

Depending on your starting point, many Shinjuku attractions are within walking distance. However, given the size of Shinjuku, using the efficient train system is often faster.

🎫 🎫 Tickets & Entry

No, entry to Tokyu Hands Shinjuku is free. It's a retail store, so you only pay for the items you wish to purchase. Reddit

Opening hours can vary slightly, but generally, Tokyu Hands Shinjuku is open from around 10 AM to 8 PM or 9 PM daily. It's always best to check their official website for the most up-to-date hours before your visit.

There is no admission fee to enter Tokyu Hands Shinjuku. It's a department store open to the public for shopping.

Yes, as a tourist, you can claim a tax refund on eligible purchases. Make sure to bring your passport to the designated tax refund counter. Reddit

Tokyu Hands often hosts various pop-up events, workshops, and special product showcases. Keep an eye on their announcements for any current happenings. Instagram

🎫 🛍️ Shopping Experience

Tokyu Hands offers an incredibly diverse range of products, including stationery, art supplies, DIY kits, home goods, beauty products, travel accessories, kitchenware, and unique Japanese souvenirs. InstagramReddit+1

Absolutely! It's a highly recommended spot for unique and practical Japanese souvenirs that you won't find in typical souvenir shops. TikTokReddit

Yes, Tokyu Hands is renowned for its extensive collection of high-quality Japanese stationery, including pens, pencils, notebooks, and unique writing tools. Instagram+1

Generally, staff are described as friendly and knowledgeable, willing to assist customers in finding products. Reddit

Each floor has its own specialty, but floors dedicated to stationery, art supplies, and unique lifestyle gadgets are often highlighted as must-visits. Instagram+2

📸 📸 Photography

Photography is generally allowed for personal use, but it's always a good idea to be mindful of other shoppers and avoid intrusive photography, especially in areas with specific product displays or during events. Some areas might have restrictions.

The vibrant displays of stationery, unique gadgets, and curated lifestyle products offer great photo opportunities. The sheer variety and organization make for visually appealing shots. Instagram+1

While there aren't designated 'photo spots,' the well-organized aisles and creative product arrangements provide ample opportunities for interesting shots. The Hanko stamp customization area can also be visually engaging. Reddit

Sharing photos of products for personal blogs or social media is usually acceptable, but avoid commercial use without permission. Tagging the store can be a nice gesture. Instagram+1

Weekday mornings or early afternoons tend to be less crowded, allowing for more relaxed photography without disturbing other shoppers. Reddit

Tokyu Hands Shinjuku Tokyo (2026) – Best of TikTok, Instagram & Reddit Travel Guide