City Hall Akimat
The City Hall Akimat is Astana's administrative heart, a modern architectural landmark in the city center.
Highlights
Must-see attractions

Social
From TikTok & Reddit
Best Time
For official inquiries
City Hall Akimat
Best Time
For official inquiries
Highlights
Must-see attractions
The City Hall Akimat is Astana's administrative heart, a modern architectural landmark in the city center.
"Struggling to reach Akimat by phone; in-person visits are often more effective for official matters."
📞 Phone Inquiries
Reaching Akimat by phone can be challenging; consider in-person visits for urgent matters.
🚶♀️ In-Person Visits
For official applications or queries, visiting in person is often more effective.
Highlights
Discover the most iconic attractions and experiences
Akimat Building Architecture
Central Astana
Admire the modern architectural design of the City Hall Akimat, a prominent landmark in Astana.
Public Spaces & Events
Surrounding Plaza
The area around Akimat often hosts public events and gatherings, offering a glimpse into local life.
Iconic Astana Landmark
Central Astana
A key administrative building and a recognizable part of Astana's urban landscape.
Plans like a pro.
Thinks like you
Planning Your Visit
Navigating City Hall Akimat
Understanding Local Services
Best Times
Insider Tips
from TikTok, Instagram & Reddit
📞 Phone Inquiries
Reaching Akimat by phone can be challenging; consider in-person visits for urgent matters.
🚶♀️ In-Person Visits
For official applications or queries, visiting in person is often more effective.
📅 Event Awareness
Check for public events or performances near Akimat for a lively experience.
🚗 Traffic Alerts
Be aware of potential traffic jams, especially during peak hours or events.
Tips
from all over the internet
📞 Phone Inquiries
Reaching Akimat by phone can be challenging; consider in-person visits for urgent matters.
🚶♀️ In-Person Visits
For official applications or queries, visiting in person is often more effective.
📅 Event Awareness
Check for public events or performances near Akimat for a lively experience.
🚗 Traffic Alerts
Be aware of potential traffic jams, especially during peak hours or events.
What Travellers Say
Reviews Summary
Reviews for City Hall Akimat indicate a mixed experience, with many visitors and residents struggling with accessibility for official inquiries, particularly via phone. While the building is a central landmark, its administrative nature means direct public access is limited. Some positive mentions include the surrounding public spaces and the architectural presence of the building itself.
"I went to write an application for joining a plot, they sent me there from the land committee, so the girls at the reception are not at all aware of such applications and tried to send me back to the land committee, I think my job should be done for the good of the people, and not kick and kick around the authorities further just to get them to leave me alone with inconvenient questions!!!! They don’t even get to the bottom of it!!!! In the end, they told me to write an application, threw it in the box, it is unclear whether there will be any action on their part or they will simply refuse due to the inconvenience of working on my issue, they did not ask for any documents, I am at a loss!!!! Somehow negligent, they did not know whose competence my issue is!!!! I was pleased with the slide in front of the akimat, where it is noisy, children were riding, enjoying life! The security did not remove the expensive jeeps in the disabled places, offering me another place, it's a mess!"
Достоверно
"No matter where you call, even after 4, the akimats don't pick up the phone. Is this normal?"
Александр Добрый
"Hello! I can say with confidence that the whole city is unhappy with the work of Astana REC. It is impossible to get through by phone to provide meter readings. They don’t answer phones, because of this the call is made and money is withdrawn from our mobile phone. phone. Just transferring them costs 2 thousand tenge. My nerves are on edge. I ask you to take action."
Бахада Сагымбаева
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
City Hall Akimat is located in the heart of Astana. You can reach it by taxi, ride-sharing services, or public buses that frequent the city center. Many visitors find taxis convenient for direct access.
Parking availability can be limited, especially during peak hours or events. It's advisable to check for designated parking areas or consider public transport.
Astana has a developing public transport system including buses and a light rail. Taxis and ride-sharing apps are also widely used and generally affordable.
During major events or rush hour, traffic around the Akimat can be heavy. It's wise to check local traffic updates.
Depending on your starting point, Akimat is centrally located and can be a pleasant walk from other downtown attractions.
🎫 🎫 Tickets & Entry
City Hall Akimat is primarily an administrative building. Public access to the building itself may be restricted to official business. However, the surrounding areas are accessible and often host public events.
As an administrative building, there are no general public visiting hours. For official business, it operates during standard government working hours.
There is no entrance fee for the public spaces around the Akimat. Access to the building itself is for official purposes.
Tours of the Akimat building are typically not offered to the general public. Its primary function is governmental administration.
As a government building, expect security checks upon entry if you are visiting for official business.
🎫 🏛️ Onsite Experience
The area around Akimat is a central point in Astana. You can admire the modern architecture, and the plaza often hosts public gatherings and events.
Yes, the Akimat building itself is an architectural point of interest, and the surrounding modern cityscape offers great photo opportunities.
Akimat is located in the city center, close to other major landmarks and government buildings in Astana.
The atmosphere can vary from a busy administrative hub during weekdays to a lively public space during events or holidays.
While public spaces are generally accessible, specific accessibility details for the Akimat building itself would require direct inquiry.
🎫 📞 Contact & Services
Contacting Akimat by phone can be difficult, with many reporting unanswered calls. For official business, visiting in person or checking the official city website is recommended.
Complaints about city services are often directed to specific departments or the Akimat itself. Online portals or in-person visits are usually the most effective ways to lodge a complaint.
Applications for permits and licenses are typically handled by specific departments within the Akimat or related city committees. You may need to visit the relevant office.
If phone lines are unresponsive, try visiting the Akimat in person during business hours or look for official online contact forms or email addresses.
While Akimat is the city administration, direct utility issues are usually handled by specific utility providers (e.g., Astana Su Arnasy). Akimat may be a point of escalation if providers are unresponsive.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
For families, it's more about the experience of being in the city center. Consider combining a visit to the vicinity of Akimat with nearby parks or family-oriented attractions in Astana. Remember that official business at the Akimat might not be suitable for children, so plan your visit accordingly.
💼 Business Travelers & Official Visitors
Familiarize yourself with the specific department or individual you need to meet. Having all necessary documentation ready will streamline your visit. Be aware of security protocols upon entering the building.
Deep Dives
In-depth insights and expert knowledge
Understanding the Akimat's Role
Many online discussions, particularly on Reddit, highlight that direct communication with the Akimat for non-official matters can be challenging. Travelers and residents alike report difficulties in reaching them by phone, with calls often going unanswered. This suggests that for any official applications, inquiries, or complaints, an in-person visit during business hours might be the most effective approach.
Despite the administrative focus, the area surrounding the Akimat often becomes a focal point for public life. You might witness public gatherings, protests, or even spontaneous performances, especially during national holidays or significant city events. The modern architecture of the Akimat building itself also makes it a notable landmark in Astana's cityscape, offering opportunities for photography.
Navigating Astana's Transportation
Astana also has a public bus system that covers most of the city. While it can be a more budget-friendly option, it might require more planning to identify the correct routes and stops. The city is also developing its public transport infrastructure, which may include light rail or other systems.
It's worth noting that traffic in Astana can be significant, especially during peak hours or when major events are taking place. Videos on TikTok have highlighted traffic jams, advising residents to be mindful of road conditions. Therefore, when planning your trip to the Akimat, factor in potential delays and consider using navigation apps that provide real-time traffic updates.
Social
from TikTok, Instagram & Reddit