KSL City Mall - A city street at night with a building in the background
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KSL City Mall

4.1
·22k reviews·Johor Bahru, Malaysia

A bustling Johor Bahru mall offering diverse retail, extensive spa services, and a variety of eateries, popular with Singaporean day-trippers.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, more relaxed

CrowdLow
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KSL City Mall - A city street at night with a building in the background

KSL City Mall

Best Time

Weekday mornings

Fewer crowds, more relaxed

CrowdLow
Highlights

Highlights

Must-see attractions

A bustling Johor Bahru mall offering diverse retail, extensive spa services, and a variety of eateries, popular with Singaporean day-trippers.

4.1
(22k reviews)

"It is popular with tourists from Singapore who are looking for exactly this kind of shopping experience."

Vertical photo
TIP

🚗 Park Smartly

Keep wheels straight when parking to avoid towing.

💆‍♀️ Book Spa Ahead

Popular spas like Hanoi 9 can get busy; consider booking in advance.

Third hero image

Highlights

Discover the most iconic attractions and experiences

Hanoi 9 Spa Experience

Hanoi 9 Spa Experience

Level 6 Car Park

Indulge in a massive spa with massages, ear candling, facials, and a buffet. A true pampering paradise!

TikTokInstagram+1
Thai Massage Bliss

Thai Massage Bliss

Thong Thai @ KSL Mall, L1-83

Relax with an aromatherapy oil massage at this popular Thai massage chain.

TikTok
Street Food Delights

Street Food Delights

Various locations

From unique fruit cutting skills to local favorites like Wanton Mee, explore diverse culinary offerings.

TikTokInstagram
Retail Therapy & Gadgets

Retail Therapy & Gadgets

Throughout the mall

Discover a wide range of shops, from beauty salons and nail services to tech gadgets and kids' fun zones.

Reddit
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Planning Your Visit

Navigating KSL City Mall

KSL City Mall offers a wide array of services, from beauty treatments to food. Be prepared for a bustling atmosphere, especially on weekends. Some visitors note a 'chaotic' feel with retail carts, so keep an eye on your belongings. Reddit

Driving & Parking Tips

If driving from Singapore, remember to keep your wheels straight when parking to prevent towing. While KSL City Mall has parking, some TikToks suggest it can get busy. TikTokReddit

Best Times

When
Weekday mornings
Why
Fewer crowds, more relaxed
Crowd
Low
When
Weekend evenings
Why
Lively atmosphere
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

You've NEVER Seen Pineapple Peeled Like THIS! - Fruit Cutting Skills! Location : KSL City Mall in Johor Bahru #streetfood #pineapple #fruitcutting #fypviral
@eomfoodie
61K likes • 11.4M views

🚗 Park Smartly

Keep wheels straight when parking to avoid towing. Reddit

💆‍♀️ Book Spa Ahead

Popular spas like Hanoi 9 can get busy; consider booking in advance. Instagram+1

Anybody at KSL today? 🤯🧐 #sgviral #sgnews #singaporetiktok #sgfyp #sglife #singapore🇸🇬 #sgdaily #ksl #jb #johor xhs cr: mechelin米其林
@thesgdaily
19K likes • 1.7M views
Hello KSL City Mall🥳 
Here we are🎊
Come support us now❤️
#kslmall #jbfoodie #johorbahru
ahmateochewkuih
56 likes • 6K views

💰 Cash for Small Fees

Carry some cash for 'kopi money' or small purchases. Reddit

📍 Find the Right Spa

Ensure you go to the correct Thong Thai unit for the best ambiance. TikTok

快乐到不想走😎这里真的太太太舒服啦‼️KSL 6楼一站式美容&洗浴天堂💆一人RM88就能无限任吃Buffet➕按摩浴体验➕看电影🎬 . 可惜你不来KSL City 6楼停车场🤔谁懂啊‼️这里新开了一家超级大间的一站式美容、水疗、按摩中心「Hanoi 9 Spa」💆一进门就被这热带风情满分的豪华装潢给震撼✨🌴在这里有亲切的小哥哥小姐姐服务你💗体验一系列全身按摩、耳烛、头疗、美甲、采耳、按摩浴、桑拿等等🤩最重要还有菜色相当丰富的Buffet给你无限享用🍴你还可以在超舒服的巨型影厅看电影看到睡着😎来这里真的只管尽全力耍废➕放空➕享受💯给自己好好充电一番🔋 . 重点是这般尊贵的体验也不需要花太多钱💰RM88就能无限畅享6小时😍包括Buffet、桑拿、按摩池及娱乐设施🎡他们还有很多更划算或是更豪华的配套选择🎁想要独立空间的朋友也别担心,这里还有VIP ROOM给你选😘 . 及时行“乐”,享受人生刻不...
discover_jb
1.9K likes • 210.1K views

Tips

from all over the internet

🚗 Park Smartly

Keep wheels straight when parking to avoid towing. Reddit

💆‍♀️ Book Spa Ahead

Popular spas like Hanoi 9 can get busy; consider booking in advance. Instagram+1

💰 Cash for Small Fees

Carry some cash for 'kopi money' or small purchases. Reddit

📍 Find the Right Spa

Ensure you go to the correct Thong Thai unit for the best ambiance. TikTok

🛍️ Explore All Levels

Shops and services are spread across various floors, don't miss any! Instagram

What Travellers Say

4.1
(22k reviews)

Reviews Summary

KSL City Mall is a popular, albeit sometimes 'chaotic,' destination offering a wide range of services and retail options at competitive prices, especially for Singaporean visitors. While some find its layout and atmosphere less refined, its popularity stems from its diverse offerings in beauty, massage, and food.

"All time fav

Massage 85rm Thai massage, near to Kskin as well.

Facial - Kskin

Hair treatment

I went to the LG the one beside the K-skin facial. (Not bad, 88rm basic treatment only. For my neck length, short hair)

Nail and eyelashes

(L1-137 fullhouse) always do there. 3D with design about 165rm, nail extension normal 2 Color + feet gel 195rm"

Huang Jia

"Huge mall. Many choices for manicure and pedicure, tech gadgets shops and fun things to do for kids. There's a shuttle bus to JB Sentral."

Shiro Tan

"Back in 2016 when I first ever stepped into JB, I was brought to KSL. Up till to date, I still frequent KSL because of its wide spectrum of services in haircut, nails, phone accessories, massage and many more.

Some stores without a store so I park them here"

Kong Wen Sheng

What People Like

Wide variety of services
Affordable prices
Good for pampering

What People Dislike

Chaotic atmosphere
Grimy outlook
Cluttered corridors

Frequently Asked Questions

🚇 🗺️ Getting There

Many Singaporeans drive to KSL City Mall, which takes about 30-60 minutes depending on traffic. TikTok Alternatively, you can take a bus or taxi. There's also a shuttle bus service to JB Sentral. Reddit

Yes, KSL City Mall offers parking facilities. However, it's advisable to park with your wheels straight to avoid towing. Reddit

KSL City Mall generally operates from 10 AM to 10 PM daily, but individual store hours may vary. TikTok

Yes, you can reach KSL City Mall via public buses. It's also a common destination for day-trippers from Singapore. TikTok

Travelers advise keeping cash handy for small payments and parking with wheels straight to prevent towing. Reddit

🎫 🎫 Tickets & Entry

No, entry to KSL City Mall itself is free. You only pay for purchases, services, or movie tickets. Instagram

Information on specific mall passes or memberships is not widely available, but individual stores might offer loyalty programs. Reddit

Hanoi 9 Spa operates daily from 10 AM to 6 AM, offering extended hours. TikTokInstagram Other spa services may have different operating times. TikTok

It is highly recommended to book spa treatments in advance, especially for popular spots like Hanoi 9 Spa, to secure your preferred time slot. Instagram+1

While not explicitly stated for the mall, some entertainment venues or specific spa treatments might have age recommendations or restrictions. Instagram

🎫 🛍️ Shopping & Services

KSL City Mall boasts a diverse range of retail stores, including fashion, electronics, beauty salons, and specialty shops. Reddit

Popular massage options include Thong Thai (L1-83) and the extensive Hanoi 9 Spa on Level 6. TikTokInstagram

Yes, many visitors rave about the nail and eyelash services available, with specific mentions of Fullhouse (L1-137). Reddit

You can find a variety of beauty treatments, including facials (like Kskin), hair treatments, manicures, and pedicures. Reddit

The mall features unique offerings like specialized fruit cutting stalls TikTok and home-based food vendors nearby. Instagram

🍽️ 🍽️ Food & Dining

KSL City Mall offers a wide variety of casual eateries and food stalls, including street food and local favorites. TikTokInstagramReddit

Yes, Hanoi 9 Spa offers a buffet as part of its extensive spa package. Instagram

Visitors have highlighted unique fruit cutting skills TikTok and nearby hidden gems like 326 Wanton Mee. Instagram

While mall hours are usually until 10 PM, some eateries, like the hotpot place near KSL, operate late until 4 AM. TikTok

Specific vegetarian or vegan options are not highlighted, but the diverse range of eateries may offer suitable choices. Reddit

📸 📸 Photography

While not a primary attraction for photography, the mall's vibrant atmosphere and unique shops can offer interesting shots. Instagram

The elaborately decorated Hanoi 9 Spa offers a visually rich environment for photos. Instagram+1

Yes, capturing the vibrant street food scene, like the fruit cutting demonstrations, can make for great photos. TikTok

Generally, casual photography is allowed, but it's always best to be mindful of other shoppers and ask permission before photographing specific businesses or individuals. Instagram

A smartphone with good low-light capabilities is ideal for capturing the mall's ambiance, especially in the evening. Instagram

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

KSL City Mall is a great destination for families, offering a variety of entertainment and shopping options. Kids will find plenty of fun activities and shops catering to them. Reddit The mall's diverse offerings mean parents can also indulge in some retail therapy or enjoy a relaxing massage while the children are entertained. Reddit

Consider visiting the Hanoi 9 Spa on Level 6, which offers a buffet and entertainment options that might appeal to older children or teenagers looking for a unique experience. Instagram The mall's layout is generally easy to navigate, making it convenient for strollers and managing younger children. Reddit

💰 Budget Travelers

KSL City Mall is a popular choice for budget-conscious travelers, especially those coming from Singapore, as prices for many goods and services are often more affordable. Reddit Look out for deals on massages, beauty treatments, and food. For instance, the Hanoi 9 Spa offers an extensive package for RM88, which includes a buffet and various services. Instagram

Exploring the food court and smaller eateries can provide delicious and inexpensive meals. Reddit Keep an eye out for promotions and discounts advertised within the mall and by individual stores. Reddit

💆‍♀️ Couples & Solo Travelers

For a relaxing getaway, KSL City Mall is an ideal spot for solo travelers or couples looking to pamper themselves. The mall boasts numerous massage parlors and spas, offering a wide range of treatments from traditional Thai massages to luxurious spa packages. TikTokInstagramReddit

Beyond spa treatments, couples can enjoy a movie at the cinema or explore the diverse dining options together. Solo travelers can indulge in a day of self-care with a new hairdo, manicure, or a rejuvenating massage. Reddit The mall's vibrant atmosphere and variety of services make it a perfect place for a personal retreat or a shared experience. Reddit

Deep Dives

In-depth insights and expert knowledge

The Spa Experience at KSL City Mall

KSL City Mall is renowned for its extensive spa offerings, with Hanoi 9 Spa being a standout. Located on Level 6 of the car park, this massive spa provides a comprehensive pampering experience that includes massages, ear candling, facials, and even a buffet. TikTokInstagram+1 Visitors can enjoy a variety of treatments, making it a popular destination for relaxation and rejuvenation. The spa's luxurious ambiance and extensive services are frequently highlighted by visitors. Instagram

Another highly recommended option is Thong Thai, located at L1-83. This popular Thai massage chain offers aromatherapy oil massages, which are particularly recommended by patrons. TikTok It's important to note that while traditional massages are available, they are typically dry massages without oil. Visitors are advised to seek out the correct unit to ensure they experience the intended ambiance and quality of service. TikTok

Beyond these major spas, the mall also features numerous smaller establishments offering manicures, pedicures, and other beauty treatments. Reddit The sheer variety ensures that visitors can find a service to suit their needs and preferences, making KSL City Mall a one-stop destination for self-care. Reddit

Culinary Adventures at KSL City Mall

KSL City Mall is a haven for food lovers, offering a diverse range of culinary experiences that cater to various tastes. From unique street food vendors showcasing impressive skills, like the fruit cutting artist featured on TikTok, TikTok to hidden local gems, the mall and its surroundings are a foodie's delight. Visitors can explore a wide spectrum of casual eateries and food stalls, ensuring there's always something new to try. Reddit

For those seeking a more immersive dining experience, the Hanoi 9 Spa offers a buffet as part of its extensive package, combining relaxation with culinary enjoyment. Instagram Nearby, you can find dedicated food spots like the hotpot restaurant that operates late into the night, offering affordable options starting from RM3.90. TikTok This variety extends to local favorites, with mentions of delicious Wanton Mee available in the vicinity. Instagram

The mall's popularity with Singaporean tourists also means a good selection of familiar and international cuisines are often available. Reddit Whether you're looking for a quick snack or a full meal, KSL City Mall provides ample choices to satisfy your cravings. Reddit

Shopping and Services Galore

KSL City Mall is a comprehensive retail destination, offering a wide array of shops and services that appeal to a broad audience. From fashion boutiques and electronics stores to specialized beauty salons and gadget shops, the mall provides ample opportunities for retail therapy. Reddit Many visitors highlight the extensive selection of services available, making it a convenient spot for pampering and personal care. Reddit

Beauty services are a major draw, with numerous options for manicures, pedicures, facials, and hair treatments. Reddit Specific mentions include Kskin for facials and Fullhouse (L1-137) for nail and eyelash services, indicating a high standard and variety in this sector. Reddit The mall also caters to those looking for phone accessories and other tech gadgets, ensuring a one-stop shop for various needs. Reddit

Beyond personal care and retail, KSL City Mall is also known for its family-friendly offerings, including fun activities for kids. Reddit The presence of a movie theater further enhances its entertainment value. Reddit This blend of shopping, services, and entertainment makes KSL City Mall a dynamic and popular destination for both locals and tourists. Reddit