El Corte Inglés Menswear Exclusive Calle Serrano Madrid
Madrid's premier luxury department store on Calle Serrano, offering exclusive menswear, designer brands, and exceptional service.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, better service
El Corte Inglés Menswear Exclusive Calle Serrano Madrid
Best Time
Fewer crowds, better service
Highlights
Must-see attractions
Madrid's premier luxury department store on Calle Serrano, offering exclusive menswear, designer brands, and exceptional service.
"Shopping at El Corte Inglés Serrano was an outstanding luxury experience. "
🛍️ Visitor Discount Card
Get a 10% visitor discount card at customer service for savings on many purchases. :moneywithwings:
✨ Attentive Customer Service
Expect high-quality, attentive service, though experiences can vary by department. ⭐
Quick Facts
Hours
Rating
4.3 · 7,694 reviews
Type
Department Store
Highlights
Discover the most iconic attractions and experiences
Designer Footwear Collection
Menswear Department
Discover exclusive European and Spanish shoe brands like John Lobb, Berluti, Church's, Carmina, and Lottusse.
Axel Arigato Pop-Up
Pop-Up Store
Explore the latest Axel Arigato collection in a special pop-up space, offering a curated selection for the season.
Luxury Fragrance Experience
Beauty Department
Immerse yourself in exclusive Dior beauty fragrances within the luxurious setting of El Corte Inglés Serrano.
Golden Goose Sneakers
Shoe Department
Find sought-after Golden Goose sneakers, a popular choice for shoppers looking for stylish footwear.
Plans like a pro.
Thinks like you
Planning Your Visit
Visitor's Card for Discounts
Navigating Luxury Brands
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🛍️ Visitor Discount Card
Get a 10% visitor discount card at customer service for savings on many purchases. :moneywithwings:
✨ Attentive Customer Service
Expect high-quality, attentive service, though experiences can vary by department. ⭐
👟 Shoe Shopping Tips
Some shoe vendors may be on their phones; be patient or seek assistance elsewhere if needed. :athletic_shoe:
🎨 Art Installations
Look out for temporary art installations, like those by Luis Gordillo, adding cultural flair. 🎨
Tips
from all over the internet
🛍️ Visitor Discount Card
Get a 10% visitor discount card at customer service for savings on many purchases. :moneywithwings:
✨ Attentive Customer Service
Expect high-quality, attentive service, though experiences can vary by department. ⭐
👟 Shoe Shopping Tips
Some shoe vendors may be on their phones; be patient or seek assistance elsewhere if needed. :athletic_shoe:
🎨 Art Installations
Look out for temporary art installations, like those by Luis Gordillo, adding cultural flair. 🎨
🍽️ Dining Options
Enjoy Mexican cuisine with live music at Can Chan Chan on Saturdays. 🌮
What Travellers Say
Reviews Summary
El Corte Inglés Serrano is lauded for its luxury shopping experience and high-quality customer service, with a wide array of designer brands. While most staff are attentive, some visitors have noted inconsistent service in specific departments. The visitor discount card and VAT refund process are highly recommended for tourists. +1
"Shopping at El Corte Inglés Serrano was an outstanding luxury experience. As a tourist, one important tip before you start shopping is to stop by the customer service desk on the lower level and request a visitor’s card. This gives you a 10% discount on selected in-store purchases, which you can combine with the VAT refund at the airport. It’s definitely worth doing, as it makes your shopping experience more rewarding.
You can use the discount card widely across different departments within the store, and overall, I found the customer service across all sections to be superb—high-quality, attentive, and luxurious. The staff really went above and beyond, and I would highly recommend a visit for both the shopping and the service.
Another helpful note: if you use Global Blue for your tax refund, you can begin processing it here. They don’t expedite the refund process fully on site, but it’s a convenient way to start getting your money back sooner, provided your flight is within 15 days of departure.
A truly polished, luxury shopping destination in Madrid that I would definitely return to."
Dr. Gabriel J Martinez-Diaz, MD
"Excellent experience. I was with my daughter and my wife and we really enjoyed this shopping mall. We found what we were looking for and the service was good and particularly we had a great experience with the sales people while shopping at Hogan, the sales lady named Sandra was amazing and we felt very grateful and ended up making a souvenir photo at the shop with her."
Riadh Ben Ayed
"The lady at Bimani was unfriendly to me. I was trying to pick between some purses and she started zipping them up and putting them away while I was looking. So I walked 10 mins to the Bimani store proper and bought the purses I wanted. 3 stars because other sales people were nice and friendly."
Henna Javed
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
El Corte Inglés on Calle Serrano is easily accessible by public transport. The nearest Metro stations are Serrano (Lines 4 and 9) and Colón (Line 4). Numerous bus lines also serve the area. Taxis and ride-sharing services are readily available.
Yes, there is an underground parking garage available at El Corte Inglés Serrano. However, it can be expensive, and street parking in the Salamanca district is often challenging.
Calle Serrano is a long, upscale shopping street. Walking is the best way to explore the boutiques and department stores. Consider starting at one end and working your way down.
🎫 🎫 Tickets & Entry
No, entry to El Corte Inglés department stores is free. You only pay for the items you wish to purchase.
El Corte Inglés typically opens around 10:00 AM and closes around 10:00 PM, seven days a week. However, it's always best to check their official website for the most up-to-date hours, especially on holidays.
Absolutely! Tourists can request a visitor's card from the customer service desk on the lower level for a 10% discount on selected purchases. This can be combined with VAT refunds.
Yes, if you use Global Blue for your tax refund, you can begin the process at El Corte Inglés Serrano. They don't complete the entire refund on-site, but it's a convenient starting point for eligible purchases.
🎫 🛍️ Shopping Experience
El Corte Inglés Serrano offers a wide range of luxury and designer brands, particularly in menswear, including high-end footwear, apparel, and accessories. You'll find international names and Spanish designers. +3
Yes, the El Corte Inglés on Calle Serrano is known for its exclusive collections, especially in menswear, featuring premium brands and curated selections. +1
Customer service is generally described as superb, high-quality, and attentive. However, some reviewers have noted inconsistent experiences with individual sales associates. +1
Yes, El Corte Inglés frequently hosts exclusive pop-up stores and events. For example, Axel Arigato has had a pop-up there, and they often feature designer collaborations.
While primarily a luxury shopping destination, you can find high-quality Spanish leather goods, accessories, and perhaps even unique artisanal items that could serve as souvenirs.
🍽️ 🍽️ Food & Dining
Yes, El Corte Inglés Serrano has several dining options. The restaurant Roof47 is located there and features a special menu designed by Kartia. Additionally, the Can Chan Chan restaurant offers Mexican cuisine with live music on Saturdays.
You can find a variety of cuisines, including Mexican at Can Chan Chan, and a curated menu at Roof47. +1
Yes, the Can Chan Chan restaurant at El Corte Inglés Serrano features a terrace, offering a pleasant dining experience.
📸 📸 Photography
Generally, photography for personal use is permitted in public areas of department stores. However, it's always respectful to be mindful of other shoppers and staff, and avoid photographing specific displays or individuals without permission.
The luxury brand displays, especially shoe collections and designer boutiques, can be visually appealing. The exterior architecture of the building and the upscale streetscape of Calle Serrano are also popular photo opportunities.
Social
from TikTok, Instagram & Reddit