Futbol Emotion
A football paradise in Madrid, Futbol Emotion offers an unparalleled selection of boots, kits, and gear for every player and fan.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more staff attention
Futbol Emotion
Best Time
Fewer crowds, more staff attention
Highlights
Must-see attractions
A football paradise in Madrid, Futbol Emotion offers an unparalleled selection of boots, kits, and gear for every player and fan. +1
"This store has so many things I couldn't fit it all in one video! "
🎯 Check New Arrivals
Don't miss the latest Nike and Adidas collections, often featured prominently.
🤝 Ask for Help
Staff are generally helpful with sizing and product info, especially for boots.
Highlights
Discover the most iconic attractions and experiences
The Latest Football Boots
Footwear Section
Explore a vast collection of top-tier football boots from brands like Nike and Adidas, featuring the newest models.
Authentic Team Jerseys
Apparel Section
Find official jerseys for your favorite clubs, including extensive Real Madrid merchandise.
Futsal & Training Gear
Specialty Sections
Discover specialized equipment for futsal and a wide range of training apparel and accessories.
Plans like a pro.
Thinks like you
Planning Your Visit
Gear Up Like a Pro
Customer Service Varies
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Check New Arrivals
Don't miss the latest Nike and Adidas collections, often featured prominently.
🤝 Ask for Help
Staff are generally helpful with sizing and product info, especially for boots. +1
📦 In-Store Pickup
If ordering online, in-store pickup can be a convenient option.
🧐 Clarify Returns
Understand the return policy, especially for gifts or items used on artificial turf.
Tips
from all over the internet
🎯 Check New Arrivals
Don't miss the latest Nike and Adidas collections, often featured prominently.
🤝 Ask for Help
Staff are generally helpful with sizing and product info, especially for boots. +1
📦 In-Store Pickup
If ordering online, in-store pickup can be a convenient option.
🧐 Clarify Returns
Understand the return policy, especially for gifts or items used on artificial turf.
What Travellers Say
Reviews Summary
Futbol Emotion offers an impressive selection of football gear, particularly boots and jerseys, making it a dream destination for fans. Many praise the helpful staff and great variety. However, some customers have reported negative experiences with customer service, particularly concerning returns and order fulfillment, leading to disappointment. +1
"I bought the shoes and in less than two weeks the slow came apart at one end. We went to the store to ask them to give us and exchange but they insist that this is not a defect. He made excuses that the shoe looks fine to me and cannot be done anything. He told us to wait u til the shoe really comes apart and then come over to try to change it. He then kept pushing the defect to see if it comes apart by hand. He told us that probably we used it on artificial ground and that’s why this happened. We told him that we were told clearly that this particular shoe can be used on artificial grass given the MG sole. We are really disappointed because we have been buying from fútbol emotion for a long time, we are a member, and it is not a very cheap shoe. We expect the store to take cognizance of it."
Sumedh Deorukhkar
"One of the best customer service. Every staff member was extremely helpful making sure customers found what they wanted with a smile and a lot of patience going back and forth to get the right size and right product. Thank you for the amazing experience. Looking forward to coming back again next year"
Sue Desai
"Great shop with an insane variety of products that leaves an impression as soon as you enter. I ordered a pick-up at the store package and the time was just as shown, 3 days and I received my two jerseys in great condition. The staff were nice and helpful to my requests. Would highly recommend for all football shirt collectors while in Madrid."
Henri Maho
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Futbol Emotion has multiple locations in Madrid. The Bravo Murillo store is easily accessible by metro, with the nearest stations often being Alvarado or Estrecho on Line 1. Check public transport apps for the most direct routes from your location.
Street parking can be challenging in Madrid. Some locations might have nearby paid parking garages, but public transport is generally recommended for ease of access.
Yes, Futbol Emotion has a significant presence in Spain and is expanding. While the Madrid stores are popular, check their website for locations in other cities.
🎫 🎫 Tickets & Entry
No, Futbol Emotion is a retail store, and there is no admission fee to enter. You can browse freely.
Opening hours can vary slightly by location and day. Generally, stores are open from morning to evening on weekdays and weekends. It's best to check the specific store's hours on their official website or Google Maps before visiting.
Yes, Futbol Emotion often offers an online ordering system with an option for in-store pickup at your chosen location. This is a great way to ensure availability.
Some reviews mention being a member and purchasing for a long time, suggesting loyalty programs may exist. Inquire in-store or check their website for details on any membership benefits.
🎫 ⚽ Onsite Experience
You'll find an extensive range of football boots, team jerseys, training apparel, goalkeeper gloves, futsal shoes, and accessories for players of all levels. +1
Yes, Futbol Emotion is highly recommended for football shirt collectors, often stocking a great variety of official jerseys.
Absolutely! Trying on boots is encouraged, and the staff can assist you with sizing and recommendations.
The atmosphere is often described as a 'football paradise' or 'dream store' for fans, with impressive displays and a wide selection that creates an exciting shopping experience. +1
Generally, yes. Staff are reported to be helpful and knowledgeable, especially regarding boot fitting and product features. +1
🍽️ 🍽️ Food & Dining
Futbol Emotion is a sports retail store and does not typically have in-house dining facilities. However, its locations in Madrid are usually surrounded by numerous cafes and restaurants.
Depending on the specific store's location, you'll find a variety of dining options, from quick tapas bars to more formal restaurants, offering Spanish and international cuisine.
📸 📸 Photography
Yes, taking photos inside Futbol Emotion is generally allowed and encouraged, especially to share your finds on social media. +1
The displays of new boots, the extensive jersey walls, and any special player or team exhibits are great for capturing memorable shots.
While generally permitted, it's always good practice to be mindful of other shoppers and avoid obstructing aisles or staff.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Key recommendations: Let kids explore the boot displays and try on their favorite team's jerseys. While there's no dedicated play area, the vibrant atmosphere and endless football-related items will likely keep them entertained. Be prepared for potential 'I want this!' moments, as the temptation to buy is high!
💰 Budget Travelers
Tip: Consider purchasing essential accessories like socks or shin guards, which tend to be more affordable than high-end boots or jerseys.
⚽ Serious Footballers
Beyond boots, you'll find high-quality training apparel, goalkeeper gloves, and other essential gear designed to enhance your performance on the pitch.
Deep Dives
In-depth insights and expert knowledge
The Ultimate Football Boot Experience
When choosing boots, consider the type of pitch you play on. Futbol Emotion offers boots with various soleplates (FG for firm ground, AG for artificial grass, SG for soft ground) and specialized futsal shoes.
Pro Tip: Keep an eye out for new collection releases, like the 'Attack Pack' from Nike, which are often showcased prominently.
Navigating Customer Service & Returns
One common complaint revolves around returns and exchanges, particularly when a product defect arises shortly after purchase. Some customers feel the store is reluctant to acknowledge defects, suggesting the issue might be user error or waiting for the product to completely fall apart.
For a smoother experience, it's advisable to clarify the return policy at the time of purchase, especially if buying gifts or items intended for specific playing surfaces like artificial grass.
For the Dedicated Football Shirt Collector
The experience of browsing the jersey walls is often described as impressive, making it a prime spot to add to your collection.
Tip for Collectors: If you're ordering online for pickup, ensure you confirm the delivery timeline, as some customers have experienced delays.
Social
from TikTok, Instagram & Reddit