"Myself and my partner have just returned home from our 6 night all-inclusive stay at this hotel. We arrived to a bad start - the receptionist didn’t speak much English and couldn’t answer many of our initial questions. The first room we were given we had to request to be moved due to stains on bedding, bad smells from bathroom area and pictures on the wall literally hanging down/falling apart. Luckily the room we was moved into was much better/cleaner. The air-con worked fine and the room was cleaned on a daily basis with fresh towels, bedding changed etc and the overall size of the room fairly decent for a couple. Unfortunately though we had a really poor view of literally nothing to the front of the hotel other than a big tall lit up Burger King sign and a couple of souvenir shops.

Food/Drink - Firstly we could not fault the breakfast this was the best meal of the day without a doubt - loads of options including cereals, fruit, toast, “fry up” cooked options, sweet pastries, donuts, biscuits and more! Lots of hot and cold drink options from the many machines as well. Faultless! However lunch/dinner options were very repetitive with not a lot of “main meal” options to choose from, leading to us having the same things to eat most lunch and evenings. Dessert options were really quite bizarre also and the majority of them not overly nice. It’s fair to say we got bored of pizza and ice cream quickly! Meal times for dinner are rather late aswell with the earliest sitting at 8pm followed by 9pm. Snack wise throughout the day not much to choose from other than plain crisps and nuts from the main bar plus stale single sandwiches…sigh, but drinks wise options of hot/cold drinks available all day so we made the most of that at least.

Staff - Very surprised at the lack of English spoken at this hotel, quite shocked actually. Some of the receptionists and bar staff simply would not talk English to us and the few that did appeared to speak very little of it, this we couldn’t believe. We also found some (not all) staff quite abrupt and got the impression they didn’t really enjoy their job. For example when we checked out all we got was a “okay” from the receptionist - he didn’t even ask if our stay was all okay, didn’t thank us for staying or even wish us a safe journey home or anything like that! Again, I assume this was either down to his lack of English or just pure rudeness - or both! Either way the lack of English language spoken at this hotel was honestly quite shocking.

Evenings - Regardlesss of being end of season time there was no entertainment whatsoever other than bingo pretty much every single night which wasn’t until around 10.30pm and again predominantly for the Spanish, we felt very outnumbered by this and really didnt feel included or welcomed into this at all, another English couple we met at the hotel felt exactly the same. This was one of the most disappointing things. When we questioned a receptionist about evening entertainment she just pointed and said “music” to a speaker playing outside and a few flashing lights - that’s definitely not what I call entertainment…

Location wise this is very very very remote with literally nothing going on around it at all. We couldn’t find any half decent bars, pubs or restaurants nearby and there isn’t much in the town part of Punta Umbría either, primarily souvenir shops and little else. We felt very much in the middle of nowhere in all honesty. Luckily one day we went off to Holea shopping centre at Huelva and that was really good with plenty of familiar shops, recommend that!

On a more positive note; this is a very clean, tidy and well maintained hotel given the size of it, we often saw staff cleaning, tidying etc both inside of hotel - bar/restaurant areas and outside of hotel including pool area etc.

Overall we still enjoyed our holiday relaxing in/around the lovely pool area most days but due to the lack of English and the very remote location with nothing else going on we would not return here again and would not recommend it to our friends/family."

Sean Bocking

"Great place for families. Good service overall, with good food and decent drinks offer.
Rooms with good space (we were 2 adults and 2 kids with 4 and 8) but some of the room utilities showing some wear and tear issues, but nothing was a blocker.
Great environment overall with pool activities and live music."

Ademar Aguiar

"Really Barcelo gets 3 for value for money. This should be a great location, however my first impression on arrival is, I'm a Sausage being processed by the machine. It's all great. But had i bought it all individually, food, room, drink... it would have been better... without the butchers welcome on the first day or the excessively long walk to the room from reception."

Peter Crompton