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Pan Pacific London

4.8
·1k reviews·, United Kingdom

A chic luxury hotel in London's City, offering stunning views, a serene spa, and exquisite dining.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday Evenings

Fewer crowds, more relaxed atmosphere

CrowdLow
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Pan Pacific London - Image 1

Pan Pacific London

Best Time

Weekday Evenings

Fewer crowds, more relaxed atmosphere

CrowdLow

Highlights

Must-see attractions

A chic luxury hotel in London's City, offering stunning views, a serene spa, and exquisite dining.

4.8
(1k reviews)

"Exceptional stay with immaculate rooms, attentive service, and incredible spa facilities."

Vertical photo
TIP

🎯 City Views are Worth It

Opt for a city view room for breathtaking panoramas.

✨ Festive Cheer Abounds

Visit during the holidays for the tallest Christmas tree and festive decor.

Third hero image

Highlights

Discover the most iconic attractions and experiences

City Views from Your Room

City Views from Your Room

Guest Rooms

Wake up to stunning panoramic views of the London skyline, including iconic landmarks.

TikTok+3
The Orchid Lounge & Ginger Lily Bar

The Orchid Lounge & Ginger Lily Bar

Lobby & Bar

Experience festive magic with London's tallest Christmas tree and enjoy seasonal cocktails and bites.

TikTok+2
Tranquil Spa and Infinity Pool

Tranquil Spa and Infinity Pool

Spa & Pool Area

Unwind with a massage or enjoy the serene infinity pool for a calm escape in the city.

TikTokReddit
Straits Kitchen Dining

Straits Kitchen Dining

Restaurant

Savor authentic Cantonese dishes and a unique take on the traditional Sunday roast.

TikTokReddit+1
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Planning Your Visit

Book in Advance for Best Rates

While the Pan Pacific London offers a luxurious experience, booking your stay in advance can secure better rates. Consider joining their DISCOVERY membership for potential deals, especially if you're on a budget or planning a last-minute treat. Reddit

Be Aware of Extra Charges

Some guests have reported unexpected charges for services like valet parking and even breakfasts upon checkout. It's wise to clarify all potential fees upfront to avoid surprises and ensure a smooth experience. Reddit

Best Times

When
Weekday Evenings
Why
Fewer crowds, more relaxed atmosphere
Crowd
Low
When
Weekend Mornings
Why
Enjoy breakfast with a view
Crowd
Medium
When
Christmas Season
Why
Festive decorations and events
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

ad Looking for the perfect festive night out in London? ✨ Pan Pacific London is pure Christmas magic — from the city’s tallest tree with daily light shows to one of the world’s biggest wreaths. Step inside Ginger Lily Bar & Lounge for twinkling décor, cosy vibes, festive cocktails, and seasonal bites (yes, including Pigs in Blankets). If holiday magic is what you’re after, this one belongs at the ...
@visitlondon
204 likes • 6.8K views

🎯 City Views are Worth It

Opt for a city view room for breathtaking panoramas. TikTok+2

✨ Festive Cheer Abounds

Visit during the holidays for the tallest Christmas tree and festive decor. TikTok+1

Staycation at Pan Pacific Hotel #staycation #hotels #weekendtrip #london #londontiktok
@luxuryaesthete
3.6K likes • 66.1K views
Does it compare to Dubai? #panpacific #panpacifichotel #londonhotel #panpacificlondon #panpacficexecutiveroom
@abbeymoring
3.5K likes • 111.8K views

💆‍♀️ Spa Day Bliss

Book a massage at the spa; Margaret T is highly recommended! Reddit

🍽️ Unique Sunday Roast

Try Straits Kitchen for a Cantonese-inspired Sunday roast. TikTokReddit

Pan Pacific hotel 10/10 #staycation #londonhotspots #uptown #fyp #londonlifestyle #luxuryhotel #panpacific
@letisha_ox
2K likes • 39.1K views

Tips

from all over the internet

🎯 City Views are Worth It

Opt for a city view room for breathtaking panoramas. TikTok+2

✨ Festive Cheer Abounds

Visit during the holidays for the tallest Christmas tree and festive decor. TikTok+1

💆‍♀️ Spa Day Bliss

Book a massage at the spa; Margaret T is highly recommended! Reddit

🍽️ Unique Sunday Roast

Try Straits Kitchen for a Cantonese-inspired Sunday roast. TikTokReddit

💰 Clarify All Fees

Confirm all charges, especially for valet parking, to avoid surprises. Reddit

💧 Room Amenities

Enjoy the soft dressing gowns and thoughtful amenities provided. Reddit

What Travellers Say

4.8
(1k reviews)

Reviews Summary

Guests consistently praise the Pan Pacific London for its luxurious rooms, stunning city views, and exceptional service, with many highlighting the tranquil spa and excellent dining options. However, some visitors have encountered issues with billing accuracy and cleanliness, suggesting a need for vigilance regarding extra charges and room checks. Reddit

"My stay at this hotel was truly exceptional. From the moment I arrived, I was welcomed with genuine warmth and professionalism. The room was immaculate, beautifully designed, and incredibly comfortable. Every detail—from the thoughtful amenities to the attentive service—made me feel valued and well cared for. The room service was incredible and the dressing gown was super soft and comfy compared to the usual hardware material ones you'd usually find in hotels. Thank you to the entire team for creating such a relaxing and memorable. A big thank you also Surart on reception and Lixin in the booking team. I look forward to returning soon."

Jazz R

"I had the pleasure of staying at the Pan Pacific for my birthday and loved every moment of my stay. From the beautiful suit to the INCREDIBLE spa facilities (Margaret T has incredible hands I recommend the hot stone massage) . The room services is amazing ! We had the breakfast , steak chips and chicken burger and every bite was perfect but keep in mind you pay service charge on room services.

Also the hotel smells incredible !"

CourtnieOlivia

"Let’s start with the positives is was a good location!

I paid for 2 rooms at an advanced rate with add ons of breakfasts for 2 mornings. They said whilst booking there was valet parking for £55.
At check-in they asked for £300 despots per room, which I paid happily. They didn’t mention anything about valet parking fees of £85 per day.
We checked in at 3pm and 1 of our rooms wasn’t ready so we went into one of the rooms. When we got into the room there was dirty knickers on the floor and the hoist wasn’t in the room. So we had to wait about 45mins for sort it out. The windows were dirty not what you expected from a 5* hotel.
When it came to check out they charged me for breakfasts, a number of service charges and 2 charges of £85 for valet parking. I queried this at check out and they said the duty manager would take a look, they then removed the extra charges. 2 hours later I was informed by email that all the charges for breakfasts and valet parking still stands and I actually owe more money which they will be charging my card on the system.

So I would not be returning to this robbing hotel they take your money charge you double on food put in extras add loads of service charges too. I was so excited about this hotel because of its inclusivity with having facilities for the disabled like tracking hoists and changing places toilet. I’m very disappointed to say the least."

Emma Lodge

What People Like

Luxurious rooms
Stunning city views
Attentive service

What People Dislike

Billing discrepancies
Occasional cleanliness issues

Frequently Asked Questions

🚇 🗺️ Getting There

The Pan Pacific London is conveniently located near Liverpool Street station, making it easily accessible via the London Underground and National Rail services. TikTok Many guests find it a prime spot for exploring the city. Reddit

Yes, its central location in the City of London provides excellent transport links and proximity to various attractions. Reddit It's a great base for a London staycation. TikTok

Liverpool Street Station is the closest tube station, just a short walk from the hotel, offering access to multiple Underground lines. TikTok

Taxis are readily available throughout London. You can hail one or use a ride-sharing app to reach the hotel at 80 Houndsditch, London EC3A 7AB. Reddit

Valet parking is available, but be aware of potential high daily fees. It's recommended to clarify these costs upon booking or arrival. Reddit

🎫 🎫 Tickets & Entry

As a hotel, you book rooms or dining reservations. For specific events or dining, it's advisable to book in advance, especially during peak seasons. Reddit

Standard check-in is typically from 3 PM, and check-out is around 11 AM. However, late check-out may be possible upon request and availability. Reddit

Consider joining the Pan Pacific DISCOVERY membership for potential deals and discounts. Booking in advance can also lead to better rates. Reddit

The dress code is generally smart casual for most dining areas and bars. For more formal occasions or specific events, it's best to check with the hotel directly.

While the hotel is a private establishment, visitors are often welcome to admire the festive displays, especially in public areas like the lobby and bar. TikTok+1

🎫 ✨ Onsite Experience

Rooms with city views are highly recommended for their stunning panoramas. TikTok+2 Suites like the Walbrooke City View Suite offer an enhanced experience. TikTok

The hotel boasts a spa with a pool, sauna, steam room, a 24-hour gym, and well-appointed rooms with thoughtful amenities like soft dressing gowns. TikTokReddit

Many guests rave about the spa facilities, with specific recommendations for massages. The infinity pool offers a tranquil experience. TikTokReddit

Yes, there is a 24-hour gym available for guests to use at their convenience. Reddit

During the festive season, the hotel features London's tallest Christmas tree and impressive wreaths, creating a magical atmosphere. TikTok+2

🍽️ 🍽️ Food & Dining

The hotel features Straits Kitchen for Cantonese cuisine and a unique Sunday roast, and the Orchid Lounge and Ginger Lily Bar for cocktails and seasonal bites. TikTokReddit+2

Straits Kitchen offers a Cantonese-inspired take on the Sunday roast, which is a popular and unique dining experience. TikTokReddit

Ginger Lily Bar offers festive cocktails and seasonal drinks, especially during the Christmas period. TikTok

Breakfast is often an add-on option. It's advisable to confirm if it's included in your booking or if there are additional charges. Reddit

The menu at Straits Kitchen focuses on Cantonese dishes, while the bars offer a range of cocktails and seasonal snacks. TikTok+1

📸 📸 Photography

Capture stunning shots from your city view room, the infinity pool, and the beautifully decorated lobby during the festive season. TikTokReddit+2

Absolutely! The hotel boasts London's tallest Christmas tree and impressive festive decorations, perfect for holiday photos. TikTok+2

While photography policies can vary, it's generally best to be discreet in spa areas to respect other guests' privacy. Focus on capturing the ambiance rather than specific individuals. Reddit

Golden hour (shortly after sunrise or before sunset) can offer beautiful lighting for city views. Evenings also provide a magical ambiance with city lights. TikTok

The hotel's modern design, especially the views of the surrounding skyscrapers from its elevated position, offers unique photographic perspectives. TikTok

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

The Pan Pacific London can be a comfortable choice for families, offering spacious rooms and a generally welcoming atmosphere. While not explicitly a 'kid-themed' hotel, the luxurious amenities and attentive service can make for a pleasant stay. Reddit The hotel's central location near Liverpool Street station makes it easy to access family-friendly attractions across London. TikTok Consider booking a city view room to keep younger guests entertained with the dynamic cityscape. TikTok

For families with specific needs, the hotel's commitment to inclusivity, including facilities like tracking hoists and changing places toilets, is a significant advantage. Reddit While dining options like Straits Kitchen might appeal more to adults, the availability of room service offers a convenient way to cater to children's preferences. Reddit

💰 Budget Travelers

While the Pan Pacific London is a luxury hotel, budget-conscious travelers can still make it work. Booking in advance is key to securing better rates, and joining the Pan Pacific DISCOVERY membership might unlock exclusive deals. Reddit Look out for potential package deals that might include breakfast or other amenities. Reddit

Consider visiting during off-peak seasons or weekday evenings when demand might be lower, potentially leading to more competitive pricing. Reddit While the hotel's dining can be pricey, exploring nearby eateries in the City of London can offer more affordable alternatives. Reddit The hotel's excellent transport links also mean you can save on travel by utilizing public transport. TikTok

🥂 Couples & Romantic Getaways

The Pan Pacific London offers a sophisticated setting for a romantic escape. Opt for a city view room to enjoy stunning evening vistas together, creating a memorable backdrop for your stay. TikTok+2 The spa facilities, including the infinity pool and massage services, provide a perfect opportunity for couples to relax and rejuvenate. TikTokReddit

Enjoy a special dinner at Straits Kitchen for a unique culinary experience, or unwind with festive cocktails at the Ginger Lily Bar, especially during the holiday season. TikTok+1 The hotel's elegant ambiance and attentive service contribute to a luxurious and intimate atmosphere, making it an ideal choice for anniversaries or special celebrations. TikTokReddit

Deep Dives

In-depth insights and expert knowledge

The Luxury Experience: Rooms and Service

The Pan Pacific London is renowned for its luxurious accommodations and exceptional service. Guests frequently praise the spacious rooms, many of which offer breathtaking city views that are particularly stunning at night. TikTok+2 The attention to detail is evident, with thoughtful amenities like plush dressing gowns and a pleasant hotel scent contributing to a memorable stay. Reddit While the hotel aims for a 5-star experience, some reviews mention minor issues like dirty windows, which can detract from the overall luxury. Reddit

Service is a key highlight for many visitors. Staff are often described as warm, professional, and attentive, going the extra mile to ensure guest comfort. Reddit This includes personalized touches, such as birthday treats and flexible check-out times. Reddit However, it's crucial to be vigilant about billing, as some guests have reported discrepancies and unexpected charges, underscoring the importance of clarifying all fees upfront. Reddit

For those seeking an elevated experience, the Walbrooke City View Suite is a notable option, offering enhanced views and amenities. TikTok The hotel's commitment to inclusivity is also highlighted, with facilities like tracking hoists and changing places toilets available for guests with disabilities. Reddit

Dining Delights: From Cantonese to Cocktails

The culinary offerings at the Pan Pacific London provide diverse and appealing options. Straits Kitchen is a standout, offering an authentic Cantonese dining experience. TikTok+1 It's particularly noted for its unique take on the Sunday roast, which deviates from the traditional British offering with its Asian-inspired flavors. TikTokReddit This makes it a compelling choice for those seeking something different on a Sunday afternoon.

For a more relaxed atmosphere, the Orchid Lounge and Ginger Lily Bar are popular spots. During the festive season, these areas transform into a winter wonderland, featuring London's tallest Christmas tree and a giant wreath, creating a magical ambiance. TikTok+2 Guests can enjoy festive cocktails and seasonal bites, making it an ideal destination for a celebratory evening out. TikTok

Room service is also available and highly praised for its quality, with dishes like breakfast items and burgers receiving positive mentions. Reddit However, it's important to note that a service charge is typically applied to room service orders. Reddit

Wellness and Relaxation: Spa and Pool

The Pan Pacific London offers a sanctuary for wellness and relaxation amidst the bustling city. The hotel features a well-equipped spa that guests frequently commend for its tranquil environment and effective treatments. TikTokReddit Specific mentions highlight the expertise of therapists like Margaret T, particularly for hot stone massages. Reddit

A significant draw is the infinity pool, which provides a serene escape with stunning city views. Reddit Guests can also utilize the sauna and steam room facilities, further enhancing the relaxation experience. Reddit For fitness enthusiasts, a 24-hour gym is available, ensuring you can maintain your workout routine at any time. Reddit The spa and gym facilities are often noted as not being overly crowded, contributing to a more peaceful visit. Reddit