Citizens Bank Opera House Boston

"🎭Review: Citizens Opera House🎭
⭐️9.5/10⭐️

Citizens Opera House stands out as one of the premier performance venues in the United States, offering an exceptional guest experience from start to finish. Its central location in Downtown Boston makes it easily accessible by foot from many parts of the city.

The guest services team is particularly noteworthy for their professionalism and courtesy, ensuring a seamless and welcoming experience. During the 20-minute intermission, staff managed high-traffic areas like the restrooms efficiently, helping lines move quickly and minimizing disruption.

The venue also provides thoughtful amenities, including a water bottle refilling station with cups and a flexible snack policy, enhancing overall convenience and comfort for patrons.

We attended a performance of Back to the Future, which was visually stunning and impressively staged. The theater’s advanced technical features contributed to an immersive, futuristic experience.

While food and beverage prices are on the higher side—a common trait among performing arts venues—it’s a minor drawback in an otherwise outstanding visit.

Overall, Citizens Opera House delivers a top-tier cultural experience with excellent service, modern amenities, and a welcoming atmosphere."

Anthony W

"Beautiful venue to watch a show. Seats were basic but comfortable. Sound was good. My only complaint is the bathroom situation. They are located downstairs and it's a bit chaotic despite the theatre's best efforts to organize it. That's the downside of an old theater I suppose."

Matt Fedorka

"WOW 😳!! What a beautiful place!! I was amazed by the style of the architecture inside! Glamorous is the dominant word I would use to describe the inside! The chandeliers and the style of carvings that decorate the supports and ceiling. The choice of paintings especially the one on the ceiling above the audience. I had a feeling that I was in for an eyeful when I first 🥇 came upon the building.
Okay, what to expect when you enter. I would recommend you buy your tickets online and have them ready on your phone 🤳. There is a security checkpoint and I carried everything that would set it off in front of me which security observed and let me through.
The staff were very helpful and anticipated my questions ahead of time. There are two elevators and one is for wheelchairs ♿. The regular elevator 🛗 does not go to the top balcony. My friend, Author Itis and his brother Burt C. loudly complained about the stairs even though they were cushioned with carpeting. Other people who I met said they had issues with the stairs and were glad I told them about the elevator.
The bathrooms on the second 🥈 floor during intermission had long lines. Of course the women's went past the men's. The bottom floor bathroom's lines were not as long. There is access to the elevator on the bottom floor.
The seat space is tight. There is not a lot of space to walk in front of the seats. I was reasonably comfortable while sitting but I had to keep my arms inside the armrests to not keep touching the people next to me. Bring binoculars with you if you are in the balcony.
There is closed captioning next to the stage which I could read from where I was sitting.
The Wiz I enjoyed very much and I recommend seeing it while you can! Colorful, humorous, inventive and the music 🎶 was performed well. "Ease On Down the Road" and "Can You Feel a Brand New Day" were crowd pleasers.
There was some history of the opera house on display on each floor. The current version of the opera house is the result of the combination of Mayor Thomas Menino, Citizens Bank 🏦 and Clear Channel. The audience capacity is about 2,600. The Citizens Opera House website says there is 100,000 square feet 🦶 of space 🌌. The Boston Ballet 🩰 calls this opera house 🏠 home. There is a Wikipedia page 📄 about the opera house as well.
I want to attend other performances here, especially the ballet and the first 🥇 opera performance. I recommend a visit!"

Stephen Priest