Osaki-no-Hana Cape Osa Japan
Japanese restaurant offering hibachi shows with large portions at reasonable prices, but with mixed reviews on food quality and service.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Potentially fewer families with young children.
Osaki-no-Hana Cape Osa Japan
Best Time
Potentially fewer families with young children.
Highlights
Must-see attractions
Japanese restaurant offering hibachi shows with large portions at reasonable prices, but with mixed reviews on food quality and service.
"While portions are generous and prices reasonable, be prepared for potential issues with food quality and service."
Double-check your order
Ensure all ingredients are as requested, especially if you have dietary restrictions. :forkandknife:
Communicate food concerns clearly
If food is undercooked, politely ask for it to be recooked. :chef_hat:
Highlights
Discover the most iconic attractions and experiences
Hibachi Grill Show
Hibachi Dining Room
Enjoy a dinner show with a chef's entertaining performance while your meal is prepared.
Generous Portion Sizes
Dining Room
Expect large servings of Japanese cuisine, offering good value for money.
Plans like a pro.
Thinks like you
Planning Your Visit
Manage Expectations for Food Quality
Customer Service Can Be Inconsistent
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Double-check your order
Ensure all ingredients are as requested, especially if you have dietary restrictions. :forkandknife:
Communicate food concerns clearly
If food is undercooked, politely ask for it to be recooked. :chef_hat:
Be prepared for varied service
Service can be hit or miss; be patient and polite. :pray:
Secure valuables carefully
Report any missing items immediately and check security footage if possible. :key:
Tips
from all over the internet
Double-check your order
Ensure all ingredients are as requested, especially if you have dietary restrictions. :forkandknife:
Communicate food concerns clearly
If food is undercooked, politely ask for it to be recooked. :chef_hat:
Be prepared for varied service
Service can be hit or miss; be patient and polite. :pray:
Secure valuables carefully
Report any missing items immediately and check security footage if possible. :key:
What Travellers Say
Reviews Summary
Osaki-no-Hana Cape Osa Japan offers a hibachi dining experience with potentially entertaining shows and generous portions at reasonable prices. However, multiple reviews highlight significant concerns regarding undercooked food and inconsistent customer service, with some guests experiencing argumentative management when issues were raised.
"Good Japanese restaurant. The have a separate room for grill style dinner show, we sat in the dining room. Food was good and large, too large, portions. Reasonable prices. Service was great and our server was very polite and accommodating."
Michael Corsa
"We made our first trip to the restaurant with two of our friends for dinner. Had a 5:30 reservation and we specifically asked not to be seated at a table with children. I love children but just did not want to eat dinner with them. Half the party had already been seated and ordered drinks etc. So we were rushed as soon as we sat down to order. I ordered the chicken and fillet and my wife ordered the teriyaki chicken both hibachi. We also specified no mushrooms in the clear soup or the vegetables. The chef was somewhat entertaining but totally missed on the food. All four people in our party had undercooked chicken. Two of them gave it back to the chef and had him recook it which wasn't any better. The other two people just chose not to eat it. I had a fillet which I asked to have medium and it came well done even though I asked him to stop cooking it. The soup and the vegetables all was mixed with mushrooms so none of that got eaten. So overall it was just a horrible experience. Called the restaurant back today after working and talked to who said he was the general manager named Jimmy and all he wanted to do was argue on the phone. Not apologize for the horrible service and the horrible food and offer any kind of a refund. Our bill was $60 and he wanted to give us a $20 certificate which is a joke 🤮🤮🤮"
Steve LaBrant
"Had a birthday dinner last night brought a group with me & my daughter& her friend .... dinner was nice until the end when my daughter left her rare 100 doller labubu that was way to hard to get if you know about them you know how hard It is to get ..... we go outside to smoke noticed we left it this is 10 mins after we left no other customers sat at the table yet... I go in to grab it and ask a few employees where it was they say they found it put it up mind you this is only where employees go to get food .... im sitting there 20 mins waiting there wondering why they couldn't find it ..... There looking telling me they dk what happend to it tell them check the camera as they were already doing that. Comes and tells me camera was unplugged and willing to pay for it i paid 42 dollars for it they gave us 40 bucks and sent us on our way . What makes me upset is we just got that for our kid newly opened and we trusted that place we go there alot for bday dinners anniversarys & more . And a employee steals my kids labubu that mind u is worth way more online cuz it was rare. .. get it my fault for bringing it but still the owner should of checked his employees belongings knowing we just got up and went outside 10 mins ago .... 😒 dont ever leave anything at this restaurant one of there employees is stealing which to me should be fired .made my bday dinner experience the worst...Will now never go there again or bring anyone there again. Spent 100 to 200 dollars on dinner to lose just that 😑 Had to deal with my kid cry over the situation and won't be able to get her another one as that one sings and was rare and took me 10 labubus to get 1;77 boxes has it there blind boxes. Never leave reviews either but felt it was only right after that experience ....."
Ashley Diasio
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Information on public transportation or driving directions to Osaki-no-Hana Cape Osa Japan is not readily available in the provided reviews. It's recommended to use a navigation app or local transport guides for the most accurate directions.
Parking availability is not mentioned in the reviews. It's advisable to check with the restaurant directly or look for nearby public parking options.
🎫 🎫 Tickets & Entry
Reservations are recommended, especially for specific seating requests like avoiding tables with children. Some reviews mention having reservations for dinner. :calendar:
Operating hours are not specified in the reviews. It's best to check the restaurant's official website or call them directly for the most up-to-date information.
There is no mention of an admission fee. The costs are associated with the food and dining experience. :moneybag:
🍽️ 🍽️ Food & Dining
The restaurant serves Japanese cuisine, with a focus on hibachi-style meals. They also offer other dishes, and reviews mention generous portion sizes. :sushi:
The hibachi show can be entertaining, with chefs performing while cooking. However, some reviews indicate that the food quality during the show can be inconsistent. :performing_arts:
While not explicitly detailed, hibachi meals typically include vegetables. It's recommended to inquire about specific vegetarian or vegan options when ordering. :leafy_green:
Reviews consistently mention that the portion sizes are large and generous, offering good value for the price. :platewithstraw:
Prices are described as reasonable, especially considering the large portion sizes. A hibachi meal for two people was mentioned as costing around $60. :yen:
🎫 ⭐ Service & Experience
Customer service experiences vary. Some guests found the staff polite and accommodating, while others reported argumentative interactions with management, particularly when addressing food quality issues. :speech_balloon:
Yes, it is possible to request specific seating arrangements, such as not being seated at a table with children, when making a reservation. :child:
If you encounter issues like undercooked food, politely ask for it to be corrected. For broader concerns, be prepared for potentially argumentative responses from management. :warning:
While some guests have celebrated birthdays and anniversaries here, negative experiences with food and service can detract from special occasions. :confetti_ball:
The atmosphere can be lively, especially during the hibachi show. However, inconsistent service and food quality can impact the overall dining experience. :clinking_glasses:
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
Be prepared for potentially large portion sizes, which can be a plus for hungry kids. However, the inconsistent customer service, particularly with management, might be a point of stress if any issues arise during your family meal. Consider the potential for food quality concerns and service variability when deciding if this is the best fit for your family.
💰 Budget Travelers
If you choose to dine here, focus on dishes where portion size is the main draw. Be mindful of the service variability; if you encounter problems, the resolution might not be as satisfactory as you'd hope, potentially impacting your overall budget satisfaction. It's a place where value can be high if everything goes right, but risks exist.
Deep Dives
In-depth insights and expert knowledge
Navigating Food Quality Concerns
Beyond undercooked items, some reviews mention a general lack of flavor in the dishes. If you're accustomed to the high standards of well-known hibachi chains like Benihana or Daruma, you might find the culinary experience here to be less impressive. While portions are often described as generous, the execution of the dishes seems to be a recurring point of contention for some visitors. Prioritize clear communication about your preferences and any issues you encounter during your meal.
When addressing food quality problems, be aware that the management's response can be inconsistent. While some guests have received offers of compensation, others have reported argumentative interactions with the general manager, Jimmy, who seemed unwilling to offer satisfactory resolutions. This suggests that how your concerns are handled might depend on the specific situation and who you speak with. It's wise to remain calm and factual when discussing any issues.
Understanding the Customer Service Landscape
One particularly concerning incident involved a guest's valuable item going missing, with the restaurant's response being less than satisfactory, including claims of unplugged security cameras and a low monetary offer for the lost item. This suggests a potential lack of robust security protocols and a dismissive attitude towards customer grievances in certain situations. It's crucial to be aware of this variability in service when planning your visit.
For those planning a visit, it's recommended to manage expectations regarding service. While you might encounter friendly staff, be prepared for the possibility of encountering uncooperative management if any issues arise. Clear and direct communication, coupled with patience, might be your best approach.
Social
from TikTok, Instagram & Reddit