The Spa at Ballantyne Charlotte
Indulge in a luxurious escape at The Spa at Ballantyne Charlotte, offering serene ambiance and rejuvenating treatments.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more tranquility
The Spa at Ballantyne Charlotte
Best Time
Fewer crowds, more tranquility
Highlights
Must-see attractions
Indulge in a luxurious escape at The Spa at Ballantyne Charlotte, offering serene ambiance and rejuvenating treatments.
"Pure bliss—five stars all the way! Highly recommend treating yourself to the lavender massage."
🎯 Book Treatments in Advance
Popular spa services like massages and facials get booked quickly, especially on weekends.
💧 Inquire About Amenity Access
Clarify which spa amenities are included with your treatment to avoid surprises.
Quick Facts
Hours
Rating
4.1 · 495 reviews
Type
Spa
Website
spaballantyne.comHighlights
Discover the most iconic attractions and experiences
Lavender Massage
The Spa at Ballantyne
Melt away stress with this deeply relaxing and rejuvenating treatment, infused with calming aromatherapy.
Carolina Lavender Spa Experience
The Spa at Ballantyne
Indulge in indigenous treatments that soothe the senses and enhance overall wellness.
Girls' Weekend Escape
The Spa at Ballantyne
The perfect destination for a luxurious and relaxing getaway with your best friends.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Ahead for Peak Relaxation
Understand Spa Amenities Access
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Book Treatments in Advance
Popular spa services like massages and facials get booked quickly, especially on weekends.
💧 Inquire About Amenity Access
Clarify which spa amenities are included with your treatment to avoid surprises.
✨ Embrace the Ambiance
The serene and luxurious atmosphere is key to the spa's relaxing experience.
💖 Consider a Girls' Getaway
The Spa at Ballantyne is a top choice for a memorable girls' weekend.
Tips
from all over the internet
🎯 Book Treatments in Advance
Popular spa services like massages and facials get booked quickly, especially on weekends.
💧 Inquire About Amenity Access
Clarify which spa amenities are included with your treatment to avoid surprises.
✨ Embrace the Ambiance
The serene and luxurious atmosphere is key to the spa's relaxing experience.
💖 Consider a Girls' Getaway
The Spa at Ballantyne is a top choice for a memorable girls' weekend.
💡 Ask About Cold Lotion
If you're sensitive, request that warm lotion be used during your massage.
What Travellers Say
Reviews Summary
Reviews for The Spa at Ballantyne are mixed, with many praising the luxurious atmosphere and effective treatments like the lavender massage. However, some guests have expressed disappointment with customer service, inconsistent amenity access policies, and a perceived decline in facility maintenance.
"Let me first state that this review is about the customer service. I booked a massage online for what I thought was a Saturday. When I called the Friday before the appointment to see if I could actually move it to Sunday I was told the appointment was for the day before and I was charged the full amount as a no show. I then drove in and spoke to the spa manger, Sherry, in hopes to clear up the misunderstanding. Best case I was hoping they would simply let me reschedule, worst case I figured I would be offered 50% off of my next booking. Both I would have been ok with. Instead, I was met with no understanding and a “stuck up” attitude. For a high end hotel/spa I expected better hospitality. Especially since I’ve been getting massages there for years. She showed no understanding and at the end of the conversation only offered 15% off my next booking. If you’ve booked here, you know their massages are expensive, so to eat the first cost and only 15% off seemed like a slap in the face. Again, I recognize this was an overlook on my end but I will never be going back here again because of how they handled the situation."
curtis frabotta
"My experience at The Spa at Ballantyne was nothing short of amazing! From the moment I arrived, the atmosphere was serene, luxurious, and welcoming. I booked the lavender massage, and it was truly one of the most relaxing and rejuvenating treatments I’ve ever had.
The therapist was incredibly skilled, using just the right amount of pressure while incorporating the calming scent of lavender to melt away stress and tension. The combination of soothing aromatherapy and expert technique left me feeling refreshed, restored, and completely at peace.
Every detail—from the tranquil ambiance to the attentive service—made the experience unforgettable. If you’re looking for the ultimate in relaxation and self-care, I highly recommend treating yourself to the lavender massage at The Spa at Ballantyne. Pure bliss—five stars all the way!"
Dr. Mallika Stubbs
"What a disappointment celebrating a birthday, as I have been coming here for years! Sadly, I will be finding a new spa.
The facility has gone down hill. The showers were filthy, or not working, garbage on floors and used brushes on shower shelf. Lights in ladies lounge were not working and the outdoor pool was green! What is going on over here?
Massage was just mediocre and my pedicure lady kept me waiting for 40 minutes when I scheduled this spa day a month ago. No one greets you upstairs at the nail area. Lots of disorganization!
Also, how about posting a sign in the ladies lounge kindly reminding clients and spa workers to keep their voices down and be more courteous to others! We come to a spa for peace and quiet, and tranquility not obnoxious nonsense!"
Kam English
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Spa at Ballantyne is located within The Ballantyne Hotel in Charlotte, NC. It's easily accessible by car, with ample parking available. For those using ride-sharing services, simply set your destination to The Ballantyne Hotel.
Yes, The Spa at Ballantyne is located in the Ballantyne area of Charlotte, which is a short drive from the city center. Depending on traffic, expect a commute of around 20-30 minutes.
The Ballantyne Hotel offers various parking options, including valet and self-parking. It's advisable to check with the hotel directly for the most current parking fees and availability.
While public transportation options exist in Charlotte, they may not be the most direct or convenient for reaching The Spa at Ballantyne. Ride-sharing services or driving are generally recommended for ease of access.
The spa is part of The Ballantyne Hotel complex, which is situated in the Ballantyne neighborhood. While there are shops and dining nearby, the spa itself is within the hotel grounds, making it a destination rather than a stop on a walking tour.
🎫 🎫 Tickets & Entry
Appointments can be booked online through The Ballantyne Hotel's website or by calling the spa directly. It's highly recommended to book in advance, especially for weekend appointments.
Operating hours can vary, so it's best to check The Ballantyne Hotel's official website for the most up-to-date information on spa hours.
Access to certain spa amenities, such as saunas, may be contingent on the type and cost of your booked treatment. It's advisable to confirm this policy when making your reservation.
The spa typically has a cancellation policy requiring advance notice to avoid charges. It's crucial to review their specific policy when booking to understand any potential fees for late cancellations or no-shows.
The Spa at Ballantyne occasionally offers special packages or promotions, especially for events like girls' weekends or staycations. Keep an eye on their website or social media for announcements.
🎫 ✨ Onsite Experience
The spa offers a range of services including massages, facials, body treatments, manicures, pedicures, and hair salon services. They feature indigenous treatments like the Carolina Lavender Spa experience.
The spa is known for its serene, luxurious, and welcoming atmosphere, designed for relaxation and rejuvenation.
Yes, The Spa at Ballantyne provides relaxation areas for guests to unwind before and after their treatments.
Comfortable attire is recommended. The spa will provide robes and slippers for use during your visit.
The spa is generally intended for adult relaxation. It's best to check their specific age policy, but typically children are not permitted in the spa treatment areas.
🍽️ 🍽️ Food & Dining
While the spa itself focuses on treatments, The Ballantyne Hotel offers dining options. You can enjoy meals at the hotel's restaurants or opt for room service.
Typically, food and beverages are enjoyed in designated dining areas of the hotel. It's best to confirm with the spa staff if any light refreshments are available in the relaxation lounges.
The Ballantyne area has various restaurants, many of which offer healthy and fresh options. The hotel's restaurants also often cater to diverse dietary needs.
Absolutely. The Ballantyne Hotel provides a luxurious setting for celebrating special occasions with its dining establishments.
The hotel typically features a range of culinary experiences, from casual to fine dining, often including American cuisine and seasonal specials.
📸 📸 Photography
While personal photos for memories are generally acceptable, professional photography or extensive filming may require prior permission from the spa management. Be mindful of other guests' privacy.
The spa's luxurious interiors, tranquil relaxation areas, and beautifully presented treatments offer great photo opportunities. The hotel's grounds, including pools and green spaces, are also picturesque.
It's generally best to refrain from taking photos inside treatment rooms to respect the privacy of other guests and the therapists. Focus on capturing the ambiance of the relaxation lounges.
Early mornings or weekdays might offer fewer people, allowing for more unobstructed shots. However, the spa's ambiance is designed to be serene at all times.
Visitors often share photos of their treatments, the luxurious spa environment, and moments of relaxation, often highlighting the serene atmosphere.
Social
from TikTok, Instagram & Reddit