Hollister Water Tower
Trendy Southern California-inspired apparel in a bright, modern store at Chicago's Water Tower Place.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, relaxed shopping
Hollister Water Tower
Best Time
Fewer crowds, relaxed shopping
Highlights
Must-see attractions
Trendy Southern California-inspired apparel in a bright, modern store at Chicago's Water Tower Place.
"This newer location is so much brighter and feels much bigger, reminding me of Abercrombie's old look."
🎯 Staff Service Varies
Customer service can be inconsistent; some find staff rude, others attentive. Manage expectations!
👖 Find Your Fit
While selection is good, some shoppers note a lack of smaller sizes (XS).
Quick Facts
Hours
Rating
4.1 · 209 reviews
Type
Clothing Store
Highlights
Discover the most iconic attractions and experiences
Southern California Style
Throughout the store
Discover trendy apparel and accessories inspired by the laid-back California vibe.
Bright & Spacious Ambiance
Store interior
Experience a modern, well-lit store that feels larger and more inviting than traditional locations.
Puffer Jacket Season Ready
Outerwear section
Get excited for cooler weather with stylish puffer jackets perfect for Chicago's climate.
Plans like a pro.
Thinks like you
Planning Your Visit
Navigating the Water Tower Experience
Shopping Strategy for Hollister
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Staff Service Varies
Customer service can be inconsistent; some find staff rude, others attentive. Manage expectations! +1
👖 Find Your Fit
While selection is good, some shoppers note a lack of smaller sizes (XS).
✨ Bright & Airy Store
Enjoy the modern, well-lit space that feels larger and more inviting.
💸 Great Deals on Tees
Look out for sales; graphic tees can be as low as $15!
Tips
from all over the internet
🎯 Staff Service Varies
Customer service can be inconsistent; some find staff rude, others attentive. Manage expectations! +1
👖 Find Your Fit
While selection is good, some shoppers note a lack of smaller sizes (XS).
✨ Bright & Airy Store
Enjoy the modern, well-lit space that feels larger and more inviting.
💸 Great Deals on Tees
Look out for sales; graphic tees can be as low as $15!
🧥 Puffer Jacket Picks
Get ready for winter with stylish puffer jackets perfect for Chicago.
What Travellers Say
Reviews Summary
The Hollister Water Tower location offers a bright, modern shopping experience with trendy apparel. While many appreciate the store's ambiance and selection, customer service can be inconsistent, with some visitors reporting rude staff interactions. Availability of smaller sizes is also a noted concern for some shoppers.
"Very bad experience staff was extremely rude. I’m a younger girl and they were so rude to me and my friends. but nice to the older people around us because they look more wealthy. a worker walked away from my friend when she was trying to ask a question. Then there were workers walking away from the register with costumers waiting to check out. bad dressing room experience the workers would yell when you were waiting telling you to move I’ve never been so disrespected at a store before do not recommend"
Ainsley Tompkins
"Standard Hollister clothes, terrible customer service. I was asked to move out of the way while actively looking at merchandise by an employee re-racking clothes. She then continued to work on the display preventing me from being able to put the item i was viewing down. No fitting room attendant. Slow checkout while employees observed to be chatting with each other."
E Lubs
"Checked out this new location of Hollister in Water Tower. What can I say, the newer location is so much brighter and feels much bigger. Actually reminds me of the way Abercrombie use to look. Good selection & friendly staff!
I give it a 5⭐️
Jerry (the pigeon) gives it only 4⭐️ because there are no crumbs on the floor."
Jerry The Pigeon And Mike L
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Hollister Water Tower is located within the Water Tower Place shopping mall on Michigan Avenue. You can reach it via public transportation, with several bus lines stopping nearby. If driving, parking is available at the mall, though it can be pricey. +1
Yes, Water Tower Place is very accessible by public transport. Numerous CTA bus routes run along Michigan Avenue, and the 'Magnificent Mile' area is well-served. The nearest 'L' train stations are a short walk away. +1
Parking is available at the Water Tower Place parking garage. Rates can vary, so it's advisable to check the mall's website for current pricing. Some visitors suggest looking for alternative parking garages in the vicinity if you plan to spend a lot of time shopping.
Yes, the Hollister store is located within the Water Tower Place mall. It's a prominent retailer, so you should be able to locate it easily once inside the mall.
The Magnificent Mile is very walkable, making it easy to explore multiple stores. For longer distances, the CTA buses are convenient. Ride-sharing services are also readily available.
🎫 🎫 Tickets & Entry
No, you do not need a ticket to enter the Hollister store at Water Tower Place. It is a retail establishment, and entry is free.
Hollister store hours typically align with the Water Tower Place mall hours. It's best to check the mall's official website or Hollister's store locator for the most up-to-date hours, as they can vary by day and season.
There are no admission fees to enter the Water Tower Place mall itself. You only pay for the items you purchase within the stores.
Hollister does not typically require appointments for general shopping. However, for special events or group visits, it might be worth contacting the store directly.
The Hollister store is located inside the Water Tower Place mall, so you will enter through the mall's main entrances and then proceed to find the Hollister shop within.
🎫 🛍️ Shopping Experience
Hollister offers trendy, casual apparel and accessories inspired by Southern California. You'll find graphic tees, jeans, hoodies, activewear, and more, aimed at young adults. +1
Reviews on fitting room experiences are mixed. Some customers have reported issues with staff directing them to move, while others mention a lack of attendants. +1
Hollister clothing is generally considered to be of standard quality for a fast-fashion retailer, offering trendy styles at accessible price points.
Yes, Hollister is known for its jeans, including popular styles like flare jeans. TikTok videos often showcase their denim selection. +1
This location is noted for being brighter and feeling larger than other Hollister stores, with a modern ambiance. Some users have mentioned cool, albeit slightly scary, elevators within the mall.
📸 📸 Photography & Social Media
While the store itself is a retail space, the Water Tower Place mall offers opportunities for photos, especially with its architecture and location on the Magnificent Mile. The bright interior of the Hollister store can also make for good product shots. +1
Popular hashtags include #Hollister, #HollisterCo, #Chicago, #ShopWoodfieldMall, #MagnificentMile, and #RetailTherapy. +1
Generally, taking photos of merchandise for personal use is acceptable in most retail stores, including Hollister. However, avoid intrusive photography that might disrupt other shoppers or staff.
TikTok and Instagram reels are great resources for seeing how others style Hollister clothing. Search for #HollisterHaul or #HollisterStyle to find outfit ideas. +1
The Magnificent Mile itself is very picturesque. The historic Water Tower and the surrounding architecture offer great photo backdrops.
Social
from TikTok, Instagram & Reddit