The Bailey
A welcoming apartment community in Durham, known for its exceptional staff and efficient maintenance, making residents feel like family.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Staff consistently praised
The Bailey
Best Time
Staff consistently praised
Highlights
Must-see attractions
A welcoming apartment community in Durham, known for its exceptional staff and efficient maintenance, making residents feel like family.
"The staff here go above and beyond to make you feel like family, not just residents. "
Ask for Ashley! 🌊
Ashley in the leasing office is noted for being super friendly and welcoming, ensuring you feel comfortable.
Jalen's Support ⭐
Jalen Lea provides exceptional customer service, patiently helping with issues and creating a plan.
Quick Facts
Hours
Rating
3.6 · 381 reviews
Type
Apartment Complex
Highlights
Discover the most iconic attractions and experiences
Welcoming Leasing Team
Experience exceptional customer service from Lena, Jalen, and Ashley, who make residents feel like family.
Prompt Maintenance Service
Enjoy peace of mind with responsive and skilled maintenance staff who address work orders efficiently.
Well-Kept Amenities
Benefit from the community's amenities, which are consistently praised for being very well maintained.
Plans like a pro.
Thinks like you
Planning Your Visit
Leasing Office Stars
Maintenance Matters
Best Times
Insider Tips
from TikTok, Instagram & Reddit
Ask for Ashley! 🌊
Ashley in the leasing office is noted for being super friendly and welcoming, ensuring you feel comfortable.
Jalen's Support ⭐
Jalen Lea provides exceptional customer service, patiently helping with issues and creating a plan.
Community Feel ❤️
Lina is heavily involved in community upkeep and events, making residents feel like family.
Timely Repairs 🔧
Maintenance requests are completed in a timely manner by friendly and knowledgeable staff.
Tips
from all over the internet
Ask for Ashley! 🌊
Ashley in the leasing office is noted for being super friendly and welcoming, ensuring you feel comfortable.
Jalen's Support ⭐
Jalen Lea provides exceptional customer service, patiently helping with issues and creating a plan.
Community Feel ❤️
Lina is heavily involved in community upkeep and events, making residents feel like family.
Timely Repairs 🔧
Maintenance requests are completed in a timely manner by friendly and knowledgeable staff.
Check Google Reviews :mag:
While some scary Google reviews exist, the actual resident experience is often very positive.
What Travellers Say
Reviews Summary
Residents consistently praise The Bailey Apartments for its exceptional leasing staff, who create a warm, family-like atmosphere. The maintenance team is also highly regarded for their prompt and efficient service, ensuring a comfortable living environment. While some online reviews may appear concerning, the actual resident experience highlights a well-managed community with a strong focus on resident satisfaction.
"I recently moved into The Bailey, and from day one, the staff has been incredibly warm and welcoming. Lena, Jalen, and Ashley in the leasing office have been such a joy to interact with, always positive, helpful, and attentive. They’ve gone out of their way to make sure I felt comfortable and taken care of, and that kind of support really makes a difference when you’re settling into a new place."
Marsha Joseph
"The maintenance guy that repaired my bathroom did excellent work and went above and beyond to make the work order a smooth experience. He was very responsive, knowledgeable and kind. He definitely demonstrates how he takes his job seriously and cares for the community.
Thanks you
D. Burton"
Dee Burt
"I stopped by the leasing office today after leaving work early to address some recurring issues I’ve had over the past three months. I was already frustrated when I arrived, but, Bailey leasing professional, Jalen Lea provided exceptional customer service.
Even though he couldn’t resolve my issue right away, he listened to my concerns, talked me through the problem, and helped me come up with a plan to move forward. His professionalism, patience, and genuine willingness to help really stood out and made a stressful situation much easier to manage.
Thank you, Jalen, for making a stressful situation easier to handle and for going above and beyond to support residents."
Danielle Rice
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Bailey Apartments are located at 4800 University Drive in Durham. While specific public transport details aren't widely shared, it's a known student housing area, suggesting accessibility via local bus routes or ride-sharing services.
Information on parking availability and costs is not detailed in the provided content. It's recommended to inquire directly with the leasing office during your tour or when contacting them.
The Bailey Apartments are situated in the city center of Durham, near the university, making it a convenient location for students.
🎫 🎫 Tickets & Entry
To apply, you'll likely need to contact the leasing office. They are known for their welcoming approach and can guide you through the application process.
The leasing office is staffed by friendly professionals like Ashley, Lena, and Jalen, who are available to assist residents. Specific hours are best confirmed by contacting them directly.
While not explicitly mentioned, it's common for apartment complexes to have move-in specials. It's advisable to ask the leasing office about any current offers when you inquire.
Maintenance requests are handled efficiently. Residents can submit requests to the leasing office, and the team is known for being responsive and completing work orders in a timely manner.
🎫 🧭 Onsite Experience
The atmosphere is generally positive and community-focused, with staff striving to make residents feel like family. Amenities are well-maintained, contributing to a comfortable living environment.
Yes, the amenities are consistently described as 'VERY well kept' by residents, indicating a high standard of upkeep.
The maintenance team is highly responsive, knowledgeable, and kind, ensuring work orders are completed smoothly and efficiently.
The leasing staff, including Lena, Jalen, and Ashley, are praised for their exceptional customer service, warmth, and attentiveness, making residents feel supported and valued.
If you encounter recurring issues, approach the leasing office. Professionals like Jalen Lea are known for listening to concerns, discussing problems, and helping to create a plan for resolution.
🍽️ 🍽️ Food & Dining
The provided information focuses on the residential aspects of The Bailey Apartments and does not mention any dining facilities or restaurants within the complex itself.
Given its location in Durham's city center and proximity to the university, it's likely there are numerous dining options nearby. However, specific recommendations are not available in the provided content.
📸 📸 Photography
While not a tourist attraction, the well-maintained amenities and friendly staff might offer pleasant, everyday photo opportunities for residents documenting their living space.
Social
from TikTok, Instagram & Reddit