Harry & David Country Village

"I recommend the tour! We had a delightful visit and learned about the company history, passion for their products and how they care for their employees. I was surprised to learn they own their orchards and make many of their products in house. Plus samples!"

Sarah

"Would recommend touring the bakery and candy factory. You get a first person view of everything being made, such as Moose Munch and gift baskets. Price per person is very low in the $5 range. Comes with a small sample."

gogniben

"I have been a loyal customer of Harry and David since my Grandmother was alive. It was family tradition to send Maverick Pears to her, and my Aunt. Then they would do the same. So I know that their products were once quality and was excited to show my cousin the store in Medford. He had never been there nor heard of Harry and David.

Well more forward about 40 years and the quality of the fruit at least has dropped dramatically. I was in Medford from Brookings, OR recently and saw some "Gift Peaches" that were only $4.00 a box and beautifully presented. What an amazing deal I thought. I purchased a box for myself and one as a special gift for my neighbors. They looked so beautiful. Unfortunately, they were actually inedible! I tried to ripen them on my counter for two days as they were hard as rocks. But rather than ripen they rotted. So I then tried to ripen them in my fridge. Same thing happened. They rotted and were not only not good but they could not be eaten. I had to toss them out. I was mortified that I had gifted these peaches to my neighbors so I went over and apologized to them for giving them such truly awful fruit. Before I could apologize my neighbor said their peaches also rotted. When I called the store to complain (first complaint in over 40 years) I was told that "stone fruits are iffy this time of year". Well if they are iffy then why did you sell them? Could you not take one peach out and attempt to ripen them and see the results. I am truly disappointed in Harry and David and more so the response that buying their stone fruits this time of year was "iffy". They were kind enough to credit me the $8.00. It wasn't the cost that upset me as they were very, very cheap but the fact that these peaches while gorgeous in the box could not be salvaged in any manner to eat them. And that Harry and David would sell "iffy" products. My Grandmother used to count on the quality of your products and felt so special to be able to gift your pears and be able to afford your pears on a widow's pension with eleven children.

Edit: They did eventually refund my $8.00 which i appreciated."

Judy Shafer