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Susie's South Forty Confections Factory and Candy Shop

4.7
·216 reviews·Midland, United States

A delightful candy factory and shop where you can watch confections being made and indulge in delicious treats, especially toffees.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekdays, mornings

Fewer crowds, more relaxed browsing

CrowdLow
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Shop front

Susie's South Forty Confections Factory and Candy Shop

Best Time

Weekdays, mornings

Fewer crowds, more relaxed browsing

CrowdLow
Highlights

Highlights

Must-see attractions

A delightful candy factory and shop where you can watch confections being made and indulge in delicious treats, especially toffees. Reddit+1

4.7
(216 reviews)

"Visitors rave about the delicious candy and the unique experience of watching it being made. Reddit+1"

Vertical photo
TIP

😋 Sample generously!

Don't miss out on the free samples – they're a great way to discover new favorites.

💰 Be prepared for prices

While delicious, confections can be pricey, but many find them worth the splurge.

Third hero image

Highlights

Discover the most iconic attractions and experiences

English Toffee

English Toffee

A perennial favorite, this rich and buttery toffee is a must-try for any visitor.

Reddit
Candy Making Viewing Area

Candy Making Viewing Area

Watch the magic happen! See confections crafted from start to finish in a unique viewing process.

Reddit
Seasonal & Holiday Displays

Seasonal & Holiday Displays

The shop transforms with festive decorations, making each visit a visually exciting experience.

Reddit
Pecan Toffee

Pecan Toffee

Another standout, this toffee is packed with crunchy pecans for an extra layer of flavor.

Reddit
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Planning Your Visit

Sweet Treats & Savory Surprises

Prepare for a delightful sensory overload! Susie's South Forty offers a vast array of confections, from classic English toffee to seasonal specialties. Be ready to indulge in samples, but pace yourself – it's easy to overdo it! Reddit

Customer Service Varies

While many visitors praise the friendly staff, some have encountered rudeness, particularly from management. It's wise to be prepared for a mixed experience and focus on the delicious candy. Reddit

Best Times

When
Weekdays, mornings
Why
Fewer crowds, more relaxed browsing
Crowd
Low
When
During holidays
Why
Festive atmosphere & special treats
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

😋 Sample generously!

Don't miss out on the free samples – they're a great way to discover new favorites. Reddit

💰 Be prepared for prices

While delicious, confections can be pricey, but many find them worth the splurge. Reddit

👀 Check for unmarked prices

Some visitors noted unclear pricing; double-check before purchasing. Reddit

✨ Enjoy the festive decor

The shop's seasonal decorations add a fun, visual element to your visit. Reddit

Tips

from all over the internet

😋 Sample generously!

Don't miss out on the free samples – they're a great way to discover new favorites. Reddit

💰 Be prepared for prices

While delicious, confections can be pricey, but many find them worth the splurge. Reddit

👀 Check for unmarked prices

Some visitors noted unclear pricing; double-check before purchasing. Reddit

✨ Enjoy the festive decor

The shop's seasonal decorations add a fun, visual element to your visit. Reddit

What Travellers Say

4.7
(216 reviews)

Reviews Summary

Susie's South Forty Confections Factory and Candy Shop is a beloved spot for its delicious, high-quality candies, especially the toffees, and the fascinating process of watching them being made. However, some visitors have reported negative experiences with customer service, particularly from management, which can detract from an otherwise sweet visit. Reddit+2

"My family has enjoyed coming here for many years. English toffee draws me in every time. We always leave with a bellyache from so many samples. Looking around the store during different seasons and holidays is so much fun. The layout to watch the candy making process from beginning to end is cool. We always find some for someone here. Things can be pricey, but anything from here is worth it. Thank you to the employees who are so nice to us when we visit."

J.R. Martinez

"We come every year for the holidays. And every year my mother makes a point to take us. It’s been a tradition. And I don’t want to be one of those that barks about how much money we spend, but we take a lot of gifts back home to give out for Christmas. Not this time and never again. The woman working was so rude and snotty. She talked to my mother like she was an idiot and then was very put out to answer any questions we had. We left and I came back in asked an employee who this woman was. It was the customer service manager. I’ll leave you with that and I will let you try to figure out why the customer service manager gave us the worst customer service I’ve ever had."

Chad Sohl

"Really cool place! Has lots of options to choose from and the building was pretty as you can see the process of some.of the candy making process. Would definitely come back"

Elder Hunter Karns

What People Like

Delicious toffees
Candy making viewing
Festive atmosphere

What People Dislike

Inconsistent customer service
Rudeness from management

Frequently Asked Questions

🚇 🗺️ Getting There

Susie's South Forty is located in a region that is best accessed by car. While specific public transport options are limited, many visitors find it a convenient stop on a road trip. Check local maps for the most direct route from your starting point. Reddit

Yes, ample parking is typically available for visitors. It's recommended to arrive earlier in the day, especially during peak seasons, to secure a convenient spot. Reddit

Absolutely! Susie's South Forty makes for a fantastic day trip destination, especially if you're looking for a sweet escape and a unique shopping experience. Reddit

🎫 🎫 Tickets & Entry

No, entry to the factory and candy shop is generally free. You can wander through the store and the viewing areas without purchasing a ticket. Reddit

Operating hours can vary, especially around holidays. It's always best to check their official website or social media pages for the most up-to-date information before your visit. Reddit

The viewing area is part of the general shop experience and does not require a separate admission fee. Enjoy watching the candy being made as part of your visit. Reddit

While there's a viewing area to see the candy making process, formal tours are not typically advertised. The open layout allows visitors to observe the production. Reddit

🎫 🛍️ Shopping & Confections

Visitors rave about the English Toffee and Pecan Toffee. They also offer a wide variety of other chocolates, caramels, and seasonal treats. Don't forget to try the samples! Reddit+1

Information on specific dietary options like sugar-free or allergy-friendly candies is not widely detailed in reviews. It's recommended to inquire directly with staff upon arrival. Reddit

Reviews suggest that while the confections are delicious, they can be on the pricier side. Many visitors feel the quality justifies the cost, but some note that prices aren't always clearly marked. Reddit+1

Absolutely! It's a popular spot for purchasing gifts, especially during the holidays, with a wide selection of beautifully packaged confections. Reddit

During the holidays, the shop is beautifully decorated, creating a festive atmosphere. It's a popular tradition for many families to visit and stock up on gifts. Reddit

🎫 ⭐ Customer Experience

Customer service experiences vary. Many guests report friendly and helpful staff, but some have encountered rudeness, particularly from management, which has led to disappointment. Reddit+2

Yes, it's generally considered a family-friendly destination. Kids often enjoy watching the candy making process and the abundance of sweet treats. Reddit

Visitors love the delicious candy, especially the toffees, the opportunity to see candy being made, and the fun, festive atmosphere during holidays. Reddit+1

The most frequent complaints involve inconsistent customer service, particularly from management, and occasionally unclear pricing. Reddit+1

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

Susie's South Forty is a hit with families, offering a fun and engaging experience for children. The candy making viewing area is a major highlight, captivating young minds as they watch sweets being crafted. The abundance of free samples is also a huge plus, allowing kids to try a variety of treats. Reddit+1

While the shop can get busy, especially during holidays, the festive atmosphere adds to the excitement. Be prepared for the possibility of a sugar rush, and perhaps set a budget beforehand, as the confections can be a bit pricey. Overall, it's a sweet destination that creates lasting memories for families. Reddit

🎁 Gift Givers

If you're looking for unique and delicious gifts, Susie's South Forty is an excellent choice. They offer a wide array of beautifully packaged confections, making them perfect for holidays, birthdays, or just because. The English toffee and pecan toffee are particularly popular choices that are sure to impress. Reddit+1

Consider visiting during the holiday season for special festive packaging and seasonal flavors. While prices can be a consideration, the quality and taste of the handmade candies often make them a worthwhile splurge for a special gift. Reddit

Deep Dives

In-depth insights and expert knowledge

The Sweet Art of Candy Making

Susie's South Forty offers a unique glimpse into the world of confectionary creation. The viewing area allows visitors to witness the entire process, from raw ingredients to beautifully finished candies. This interactive element adds a layer of fascination beyond just tasting the sweets. Many find it incredibly engaging to see the care and skill that goes into each batch. Reddit

This transparency in production is a significant draw, making the experience more than just a shopping trip. It's an educational and entertaining aspect that appeals to all ages. The ability to see the candy making process firsthand enhances the appreciation for the quality and craftsmanship of their products. Reddit

While formal tours aren't the focus, the open layout ensures that you can observe the artisans at work. It’s a chance to appreciate the art of candy making and understand why their confections are so highly regarded. Reddit

Navigating Customer Service Experiences

Visitor feedback on customer service at Susie's South Forty is notably mixed. While many patrons highlight the friendliness and helpfulness of the employees, a recurring theme in negative reviews points to instances of rudeness, particularly from management. This inconsistency can significantly impact the overall visitor experience. Reddit+2

It's important for potential visitors to be aware of this variability. Some guests have reported feeling disrespected or undervalued, leading to a decision not to return. This contrasts sharply with the positive experiences of others who felt warmly welcomed and well-assisted. Reddit+1

Despite these concerns, the quality of the confections themselves is consistently praised. Many visitors feel that the deliciousness of the English toffee and other treats makes the potential for a less-than-ideal service interaction a risk worth taking. However, for those who prioritize exceptional customer service, it's something to keep in mind. Reddit+1

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