JCPenney, Naples, FL, USA - Image 1
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JCPenney Naples FL

4.1
·901 reviews·Naples, United States

Discover fashion, beauty, and home goods at JCPenney Naples, FL. Features a salon, Sephora, and portrait studio.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday Mornings

Fewer crowds, relaxed shopping

CrowdLow
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JCPenney, Naples, FL, USA - Image 1

JCPenney Naples FL

Best Time

Weekday Mornings

Fewer crowds, relaxed shopping

CrowdLow

Highlights

Must-see attractions

Discover fashion, beauty, and home goods at JCPenney Naples, FL. Features a salon, Sephora, and portrait studio.

4.1
(901 reviews)

"This JCPenney location is praised for being nicely stocked, organized, and offering fair prices with good sales."

Vertical photo
TIP

Check for Coupons First

Always look for available coupons before you shop to save money on your purchases. :moneybag:

Book Salon Appointments

Popular stylists like Riana get booked quickly, so schedule your hair appointments in advance. ✂️

Third hero image

Quick Facts

Hours

Rating

4.1 · 901 reviews

Type

Department Store

♿ Wheelchair accessible🅿️ Accessible parking🚻 Accessible restroom

Highlights

Discover the most iconic attractions and experiences

JCPenney Salon

JCPenney Salon

Inside JCPenney

Get a fresh look with professional hair services. Stylists are praised for listening to customer needs and delivering great results.

Sephora Inside JCPenney

Sephora Inside JCPenney

Inside JCPenney

Explore a wide range of beauty products and makeup from popular brands. A convenient spot for all your cosmetic needs.

Portrait Studio

Portrait Studio

Inside JCPenney

Capture special moments with family and friends. Ideal for holiday photos, milestones, and creating lasting memories.

Home Goods & Apparel

Home Goods & Apparel

Main Store Floor

Find a diverse selection of clothing, luggage, kitchenware, and home decor at competitive prices.

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Planning Your Visit

Plan Your Visit to JCPenney Naples

Discover brand-name clothing, footwear, and home goods at JCPenney Naples, FL. Check store hours before you go, as they can vary. This location also houses a Sephora, optical department, and hair salon, making it a convenient one-stop shop for many needs.

Navigating JCPenney Naples

While JCPenney offers a wide variety of merchandise, some shoppers have reported inconsistent customer service. Arrive prepared to browse and be patient, especially during peak times. Consider checking for sales and coupons to maximize savings on your purchases.

Best Times

When
Weekday Mornings
Why
Fewer crowds, relaxed shopping
Crowd
Low
When
Sale Weekends
Why
Great deals and discounts
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

Life lately + Hair therapy with the best 😍. #lifemoments #hairtherapy #besthairstylist #jcpennysalon #naplesflorida @rudyhairdesign🌙 Mil gracias por consentirme , por tu maravilloso servicio, tus consejos tanto de cuidado del cabello como de vida. Tus manos y tu pasión por tu trabajo es lo que me hace siempre regresar a ti. Eternamente agradecida 🥹
@amaliaavila4
14 likes • 183 views

Check for Coupons First

Always look for available coupons before you shop to save money on your purchases. :moneybag:

Book Salon Appointments

Popular stylists like Riana get booked quickly, so schedule your hair appointments in advance. ✂️

HUGE THANK YOU TO JCPENNEY inside the Galleria for having Napoli Pizza and Southern City cater their Christmas Party today! We hope everything was delicious! THANK YOU THANK YOU!😋❤️💚🎄 #catering #JCPenney #johnstown #pa #family
@southerncitypa
13 likes • 65 views
And of course, I’m using @divi , I love the shampoo and conditioner combo. Because it leaves my hair minty and fresh. It leaves my hair feeling clean and healthy. #naturalhair #washday #jcpenneysalon #naples #fl
@thickfit_celine
23 likes • 1.1K views

Portrait Studio Fun

Siblings and cousins love the JCPenney portrait studio for fun, festive photoshoots. 📷

Explore Clearance Racks

You can find great deals on stylish items like maxi dresses on clearance. ✨

#fauxfur #wintetoutfit #styleinspo #outfitinapo #jcpenney
@_imlvh
30 likes • 938 views

Tips

from all over the internet

Check for Coupons First

Always look for available coupons before you shop to save money on your purchases. :moneybag:

Book Salon Appointments

Popular stylists like Riana get booked quickly, so schedule your hair appointments in advance. ✂️

Portrait Studio Fun

Siblings and cousins love the JCPenney portrait studio for fun, festive photoshoots. 📷

Explore Clearance Racks

You can find great deals on stylish items like maxi dresses on clearance. ✨

Customer Service Varies

Be prepared for potentially slow service; some visitors have reported difficulty finding assistance. :shrug:

What Travellers Say

4.1
(901 reviews)

Reviews Summary

JCPenney Naples is generally seen as a well-stocked and organized store, with shoppers appreciating the variety of merchandise and good sale prices. The salon and Sephora inside are frequently highlighted as positive amenities. However, some visitors have experienced issues with customer service, noting a lack of attentiveness from staff.

"⭐️⭐️⭐️⭐️⭐️
Ana Brimmer delivered a textbook masterclass in customer experience today. Even with a full workload and multiple customers in front of her, she still carved out the time to support my watch purchase. I mentioned my birthday was tomorrow, and she immediately brought the warmth—wished me a happy birthday on the spot and even landed me some great discounts. Ana operates with old-school courtesy and modern efficiency. She’s sweet, she’s sharp, and she made the whole transaction feel genuinely valued. JCPenney needs more people like her—absolute standout."

DJ FARIS

"Love this salon. Always clean and professional. My stylist is Riana is awesome. She listens to what I’m looking for in color and style. I always leave very happy as she made it happen!!! Won’t go anywhere else"

Maria Nolan

"Store nicely stocked and merchandise.
Displays full but still plenty of room to walk around.
Lots of variety and fair prices"

Peter Anderson

What People Like

Well-stocked and organized store
Good variety and sale prices
Convenient salon and Sephora

What People Dislike

Inconsistent customer service

Frequently Asked Questions

🚇 🗺️ Getting There

JCPenney Naples, FL is located within the Coastland Center mall. You can typically find ample parking around the mall. Check your preferred navigation app for the most direct route to Coastland Center, 1900 Tamiami Trail N, Naples, FL 34102. TikTok

Information on specific public transportation routes to Coastland Center can be found on the Collier County Transit website or by using transit planning apps. It's advisable to check local transit schedules for the most up-to-date information.

JCPenney is located within the Coastland Center mall, which offers extensive free parking. You should be able to find a spot relatively easily, especially during off-peak hours. TikTok

🎫 🎫 Tickets & Entry

JCPenney Naples, FL hours can vary, especially around holidays. It's best to check the official JCPenney website or call the store directly for the most accurate and up-to-date operating hours. [^seokeywordjcpenneynapleshours]

No, JCPenney is a department store and does not require tickets for entry. You can walk in and browse freely. TikTok

There are no admission fees to enter JCPenney. You only pay for the merchandise you choose to purchase. TikTok

Yes, JCPenney typically accepts returns. It's recommended to check their official return policy for specific details on timeframes and conditions for returns. Reddit

🎫 🛍️ Shopping & Services

JCPenney offers a wide range of brand-name clothing for men, women, and children, including popular labels and their own private brands. You can find everything from casual wear to more formal attire. TikTok+2

Yes, this JCPenney location features a Sephora inside, offering a wide selection of beauty products and makeup. [^review_summary]

Absolutely! The JCPenney in Naples, FL has a full-service hair salon. Stylists like Riana are highly recommended for their skill and attentiveness. TikTokReddit+1

Yes, the JCPenney at Coastland Center includes an optical department for eye exams and purchasing eyewear. [^review_summary]

You can find a variety of home goods, including bedding, kitchenware, and decor. Shoppers have found good deals on items like luggage and pillows. [^review_summary] TikTok

📸 📸 Photography

Yes, the JCPenney portrait studio is a popular spot for family photos, especially for holidays like Christmas. Many users share their positive experiences capturing sibling and cousin photoshoots. TikTok+4

You can typically book appointments for JCPenney Portraits online through their website or by calling the Naples store directly. It's advisable to book in advance, especially during busy seasons. TikTok

JCPenney Portraits offers various packages that include prints, digital images, and wall art. You can often find special promotions and discounts. TikTok

While JCPenney provides some props, it's often a good idea to bring a few personal items that are meaningful to your family or the occasion to make the photos unique. TikTok

JCPenney Naples FL (2026) – Best of TikTok, Instagram & Reddit Travel Guide