
Nintendo of America
Home to a gaming giant, Nintendo of America HQ offers a glimpse into the world of Mario and Zelda. Official stores provide immersive fan experiences.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds at stores

Nintendo of America
Best Time
Fewer crowds at stores
Highlights
Must-see attractions
Home to a gaming giant, Nintendo of America HQ offers a glimpse into the world of Mario and Zelda. Official stores provide immersive fan experiences.
"While the HQ lobby offers a quick visit, official stores deliver an immersive fan experience with unique merchandise."

🎯 Lobby Visit Only
Public tours aren't offered, but the HQ lobby is open for a quick fan visit . :camerawithflash:
🛍️ Official Store Merch
Check out the Nintendo stores in NYC & SF for unique collectibles and fan art . :shopping_bags:

Highlights
Discover the most iconic attractions and experiences

Nintendo HQ Lobby
Redmond, Washington
A quick drive-by or lobby visit for dedicated fans to soak in the atmosphere of a gaming legend.

Official Nintendo Stores
New York City & San Francisco
Immerse yourself in gaming culture with exclusive merch, sculptures, and hidden Pikmin surprises .

Nintendo Switch 2 Buzz
Online & Retail
Stay updated on the latest Nintendo Switch 2 news and potential sales, a hot topic among gamers .
Plans like a pro.
Thinks like you
Planning Your Visit
Accessing the Nintendo Experience
Navigating Nintendo's Policies
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Lobby Visit Only
Public tours aren't offered, but the HQ lobby is open for a quick fan visit. :camerawithflash:
🛍️ Official Store Merch
Check out the Nintendo stores in NYC & SF for unique collectibles and fan art. :shopping_bags:
💻 Online Order Caution
Double-check addresses and details; order edits/cancellations can be difficult. :computer:
📣 Stay Updated
Follow Nintendo news for updates on new consoles and game releases. :bell:
Tips
from all over the internet
🎯 Lobby Visit Only
Public tours aren't offered, but the HQ lobby is open for a quick fan visit. :camerawithflash:
🛍️ Official Store Merch
Check out the Nintendo stores in NYC & SF for unique collectibles and fan art. :shopping_bags:
💻 Online Order Caution
Double-check addresses and details; order edits/cancellations can be difficult. :computer:
📣 Stay Updated
Follow Nintendo news for updates on new consoles and game releases. :bell:
What Travellers Say
Reviews Summary
Nintendo is recognized for its iconic gaming legacy and beloved franchises, with official stores offering a vibrant fan experience. However, recent customer feedback highlights concerns regarding their online ordering system's inflexibility and customer service responsiveness, alongside critiques of their business practices and pricing strategies.
"Nintendo used to be a great company. They got greedy and lazy and are suing everyone and everything for anything with any similarities to any title theyve ever made. Yall need to focus on making good games at fair prices and stop throwing litigation around like its going out of style. Lost all respect for nintendo"
C S
"Nintendo used to be a forward thinking, customer focused company that offered the best value in gaming, and had the most accessible and fun games on the market. Now they spend all their effort trying to strangle the video game market and squeeze ever last penny out of their customers, delivering next to nothing new or innovative, and at horrifying markups. They have become greedy and insatiable, tarnishing the legendary brand forever. The company can turn back to customer friendly or collapse under the weight of hubris."
William Ashinhurst
"The HQ of one of the biggest giants in gaming. The reason the gaming world exists as it is today and the brand we all grew up on. The store is no longer open to the public, but the lobby is open to visits and the staff is super friendly. If youre a fan, its worth the drive by, otherwise unless you are employed youre limited here."
HeeroAOD
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Unfortunately, public tours of the Nintendo of America HQ are not available. While the lobby is open for visits, you won't be able to access other areas or participate in guided tours. If you're looking for a more immersive retail experience, consider visiting the official Nintendo stores in New York City or San Francisco.
The Nintendo of America headquarters is located in Redmond, Washington. It's accessible by car, and ride-sharing services are also an option. Public transportation routes may vary, so it's best to check local transit schedules for the most up-to-date information.
Yes, Nintendo operates official retail stores in major cities like New York and San Francisco. These stores offer a wide range of merchandise and often have interactive displays, making them a great destination for fans.
🎫 🎫 Tickets & Entry
No, tickets are not required to visit the lobby of the Nintendo of America headquarters. It's generally open for public viewing during business hours, though specific access details might change. For official retail stores, no tickets are typically needed for entry, but special events might require them.
The Nintendo of America HQ lobby is generally open during standard business hours on weekdays. It's advisable to check their official website or contact them directly for the most current hours of operation, as these can sometimes change.
While the main Nintendo of America HQ in Redmond does not have a public-facing store, the lobby may have some limited displays. For a full retail experience with exclusive merchandise, you'll want to visit the official Nintendo stores located in New York City and San Francisco.
Nintendo occasionally hosts special events, product launches, or celebrations at their official stores. Following Nintendo's social media channels and official news outlets is the best way to stay informed about any upcoming events.
🎫 🎮 Onsite Experience
The lobby at Nintendo of America HQ offers a chance to see some company memorabilia and soak in the atmosphere. It's a brief visit for fans, but don't expect extensive exhibits or interactive displays like you might find in a dedicated retail store.
The store at the Nintendo of America HQ in Redmond is generally not open to the public. Access is typically limited to employees. For public shopping, the official Nintendo stores in New York and San Francisco are your best bet.
Fans often describe the atmosphere at Nintendo locations, especially the official stores, as exciting and filled with nostalgia. The presence of iconic characters and game-themed decor creates a vibrant environment for gamers.
Yes, the official Nintendo stores often feature impressive sculptures and themed areas that are perfect for photos. While the HQ lobby might have some visual elements, the retail stores are more geared towards fan engagement and photo opportunities.
🎫 💻 Online Shopping & Customer Service
Customer service experiences with Nintendo's online orders can be mixed. Some users report difficulties with editing or canceling orders, and resolving issues can sometimes be a lengthy process. It's recommended to be extremely careful when placing online orders.
According to user feedback, Nintendo's online system makes it very difficult, if not impossible, to edit or cancel orders after they've been placed. Customers often have to submit service tickets, which can lead to delays and frustration.
If you realize a mistake on your Nintendo online order, contact customer service immediately. Be prepared for a potentially slow process, and ensure you have all your order details ready. Some users have found success by being persistent.
Some reviews express dissatisfaction with Nintendo's perceived 'greed,' high prices, and aggressive legal actions against other developers. These users feel the company has shifted from its customer-focused roots.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
💰 Budget Travelers
🎮 Dedicated Gamers
Deep Dives
In-depth insights and expert knowledge
The Nintendo of America HQ Experience
For those seeking a more interactive and shopping-focused experience, the official Nintendo stores in New York City and San Francisco are the prime destinations. These locations are designed with fans in mind, featuring extensive merchandise, character sculptures, and often hidden Easter eggs like Pikmin scattered throughout the store. These retail spaces truly capture the magic and fun associated with the Nintendo brand, offering a much more engaging visit than the corporate headquarters.
Navigating Nintendo's Retail and Online Presence
When it comes to online shopping, user experiences have been mixed. Several reviews point to a rigid online ordering system that makes it difficult to modify or cancel orders once placed. This inflexibility, coupled with potentially slow customer service responses for issue resolution, can lead to frustration for shoppers. It's crucial for customers to meticulously review their order details before confirming a purchase to avoid potential complications. The company's approach to customer service and order management has been a point of contention for some consumers.
Community Perspectives on Nintendo's Business Practices
Furthermore, there are critiques regarding pricing and the perceived lack of innovation in recent game releases, with some users feeling that Nintendo is prioritizing profit over delivering fresh, exciting experiences at fair prices. These perspectives suggest a disconnect between the company's current direction and the values that many fans originally associated with the Nintendo brand. While the appeal of Nintendo's iconic franchises remains strong, these business practice concerns are influencing purchasing decisions for a segment of their audience.
Social
from TikTok, Instagram & Reddit