REI Salt Lake City - Image 1
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REI Salt Lake City

4.3
·1k reviews·Salt Lake City, United States

Your ultimate destination for outdoor gear, apparel, and expert advice, fostering a love for adventure and nature.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

Fewer crowds, more staff attention

CrowdLow
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REI Salt Lake City - Image 1

REI Salt Lake City

Best Time

Weekday mornings

Fewer crowds, more staff attention

CrowdLow

Highlights

Must-see attractions

Your ultimate destination for outdoor gear, apparel, and expert advice, fostering a love for adventure and nature.

4.3
(1k reviews)

"A wonderful store with a large interior and a wide variety of goods, staffed by patient and professional individuals."

Vertical photo
TIP

Become an REI Co-op Member

Unlock member dividends, special pricing, and access to used gear. It's worth it for frequent shoppers! :moneybag:

Ask for Specific Staff

If you had a great experience with an employee, ask for them again! Michael and Kieran were highly recommended. ⭐

Third hero image

Quick Facts

Hours

Rating

4.3 · 1,129 reviews

Type

Store

♿ Wheelchair accessible🅿️ Accessible parking

Highlights

Discover the most iconic attractions and experiences

Extensive Outdoor Gear

Extensive Outdoor Gear

Entire store

Discover a vast selection of apparel, footwear, and equipment for all your adventures, from hiking to camping.

Knowledgeable Staff Assistance

Knowledgeable Staff Assistance

Various departments

Get expert advice on backpacking, cycling, and more from passionate and professional store associates.

Reddit
Outdoor-Themed Decor

Outdoor-Themed Decor

Throughout the store

Immerse yourself in the spirit of adventure with inspiring displays and decorations that celebrate the outdoors.

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Planning Your Visit

Membership Perks & Returns

Unlock exclusive discounts and early access by becoming an REI Co-op member. Understand their return policy, especially for bikes, as some users report issues with assembly quality. Reddit

Staff Expertise Varies

While many staff are praised for their knowledge and patience, some visitors have encountered unhelpful employees. Don't hesitate to seek out a knowledgeable associate for personalized service. Reddit

Best Times

When
Weekday mornings
Why
Fewer crowds, more staff attention
Crowd
Low
When
During sales events
Why
Great deals on gear
Crowd
High

Insider Tips

from TikTok, Instagram & Reddit

reddit.com

What to buy and what not to buy at REI?

I will be starting to get camping equipment soon and would like to know what is worth getting at REI and what to look for elsewhere. Last time I went to check for stuff there it felt like my dollars had lost their value and left disappointed. I'd appreciate any suggestions on…

Become an REI Co-op Member

Unlock member dividends, special pricing, and access to used gear. It's worth it for frequent shoppers! :moneybag:

Ask for Specific Staff

If you had a great experience with an employee, ask for them again! Michael and Kieran were highly recommended. ⭐

reddit.com

Devil's advocate here why should I support an LBS when my local REI has everything and does everything for a cheaper price?

I think for purchasing of bikes themselves, I can see the argument for buying them from an LBS esp if the price is the same/similar and they are keen to throw in other perks with the purchase. However, why would I buy a bike helmet for an extra 10% markup for a far worse return…

reddit.com

Buying from rei

Another rando question but has anyone had any issues buying from rei. Ie the way they are building bikes. If they lubing where they should be lubing tightening to spec etc etc Thanks all

Check Stock Online First

If you need a specific size or item, check availability online before visiting to avoid disappointment. :mag:

Bike Purchases

While many bikes are fine, some users suggest inquiring about assembly specifics. 🚲

reddit.com

What do you think about your local REI?

Flew into Phoenix to hike the Grand Canyon. Stopped at the REI in Flagstaff to buy a replacement part for our stove. The guy said he might be able to clean it up and get it working for us. Walked out of there with a working stove and no money taken out of my pocket. Great…

Tips

from all over the internet

Become an REI Co-op Member

Unlock member dividends, special pricing, and access to used gear. It's worth it for frequent shoppers! :moneybag:

Ask for Specific Staff

If you had a great experience with an employee, ask for them again! Michael and Kieran were highly recommended. ⭐

Check Stock Online First

If you need a specific size or item, check availability online before visiting to avoid disappointment. :mag:

Bike Purchases

While many bikes are fine, some users suggest inquiring about assembly specifics. 🚲

What Travellers Say

4.3
(1k reviews)

Reviews Summary

REI Salt Lake City is praised for its extensive selection of outdoor gear and the helpfulness of many of its staff members, who offer professional and patient assistance. However, some visitors have experienced inconsistent service, particularly regarding product availability and the complexity of account management. Reddit+1

"It's a wonderful store with a large interior and a wide variety of goods. I love the display inside and the outdoor-themed decoration. The staff are all very patient and professional!"

Shenhs Edison

"Walked into REI to buy shoes. Shock—no size in stock. Fine, happens. But then the employee hits me with: “Just order online and return them if they don’t fit.” Oh wow, thank you, retail genius, what would I ever do without that groundbreaking advice? So I get to freeze my money, play roulette with sizing, stand in line at the post office, and basically do YOUR job for you. If I wanted to order online, I wouldn’t have wasted gas walking into your store. Here’s a thought: instead of acting like a glorified mannequin, maybe actually provide service. Or better yet—let someone who gives a damn take your spot."

Faith Romero

"Michael was great helping me with my backpacking gear. Professional and knowledgeable. He was patient with my questions and made a sale of over $500. Store was clean and had so many items. Kieran also helped me on a secondary visit and he was great!"

Brandon Jay

What People Like

Vast product selection
Knowledgeable staff
Outdoor-themed decor

What People Dislike

Inconsistent service
Stock availability issues
Complex account changes

Frequently Asked Questions

🚇 🗺️ Getting There

REI Salt Lake City is conveniently located. While specific public transport details aren't widely shared, driving is common. Ample parking is usually available, making it easy to access for shoppers coming from various parts of the city. Reddit

Yes, REI Salt Lake City typically offers ample parking for its customers, making it convenient for those arriving by car. Reddit

REI Salt Lake City is generally accessible from major roadways in the area, facilitating easy travel for shoppers. Reddit

🎫 🎫 Tickets & Entry

No, REI Salt Lake City is a retail store and does not require tickets for entry. You can browse and shop freely. Reddit

REI Salt Lake City generally follows standard retail hours, typically opening in the morning and closing in the evening. It's always best to check their official website or call ahead for the most up-to-date hours, especially on holidays. Reddit

There is no admission fee to enter REI Salt Lake City. It's a retail environment where you can shop for outdoor gear. Reddit

Yes, REI has a return policy. However, be aware of specific conditions, especially for items like bikes, as noted by some customers. Reddit

You can become an REI Co-op member by purchasing a membership, often available in-store or online. Membership offers benefits like dividends and discounts. Reddit

🎫 🛍️ Shopping & Products

REI Salt Lake City offers a vast selection of outdoor and fitness gear, including apparel, footwear, camping equipment, hiking essentials, cycling gear, and more for various activities. Reddit

Yes, you can try on shoes at REI Salt Lake City. However, some customers have noted that specific sizes might be out of stock, suggesting checking online availability first. Reddit

Yes, REI Salt Lake City sells bikes. Some customers have shared experiences regarding bike assembly, so it's worth inquiring about the specifics if you're making a purchase. Reddit

REI Salt Lake City carries a wide range of popular outdoor brands, alongside their own REI Co-op branded products, covering diverse needs for outdoor enthusiasts. Reddit

Absolutely! REI Salt Lake City is a prime destination for all your camping needs, from tents and sleeping bags to cooking equipment and accessories. Reddit

🎫 🧑‍💼 Staff & Service

Many staff members are praised for being professional, knowledgeable, and patient, especially when assisting with specific gear like backpacking equipment. However, experiences can vary. Reddit

Approach any staff member for assistance. For specialized needs, like backpacking gear, seeking out associates like Michael or Kieran has been recommended for their excellent service. Reddit

While most reviews are positive, if you encounter unhelpful service, it's advisable to politely ask for another associate or provide feedback to management. Reddit

Customer service for account changes, like name updates, can be a lengthy process, involving multiple verification steps. Reddit