Worthington Street Entertainment District - brown and white concrete building during daytime
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Worthington Street Entertainment District

4
·13k reviews·Springfield, United States

A luxe hotel & casino offering plush rooms, a vibrant casino floor, diverse dining, and entertainment like comedy shows.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekends

More dining & entertainment options

CrowdHigh
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Worthington Street Entertainment District - brown and white concrete building during daytime

Worthington Street Entertainment District

Best Time

Weekends

More dining & entertainment options

CrowdHigh
Highlights

Highlights

Must-see attractions

A luxe hotel & casino offering plush rooms, a vibrant casino floor, diverse dining, and entertainment like comedy shows.

4
(13k reviews)

"MGM hits it out of the park, offering gambling, shows, and dining with style."

Vertical photo
TIP

🎯 Check Table Rules

Prioritize tables with 3:2 payouts and S17 LS for better odds. Be wary of 6:5 tables and CSMs. :moneywithwings:

👂 Pack Earplugs

Rooms have limited sound dampening; earplugs are provided and can be helpful for a quiet sleep. :zzz:

Third hero image

Highlights

Discover the most iconic attractions and experiences

Casino Floor Excitement

Casino Floor Excitement

Casino Floor

Experience a wide array of slot machines and table games, from $25 minimums to high-limit rooms.

Reddit
Roar Comedy Club

Roar Comedy Club

Inside the old armory building

Enjoy live comedy in a beautifully updated historic space with comfortable seating and excellent acoustics.

Reddit
Dining Variety

Dining Variety

Various restaurants

From upscale dining at Chandlers to casual bites at Bills Diner and Tap sports bar, there are diverse culinary options.

Reddit
Plush Hotel Rooms

Plush Hotel Rooms

Hotel Tower

Relax in comfortable rooms offering city views, though some note limited sound dampening. Earplugs are provided.

Reddit
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Casino Floor Strategy

While the main casino floor offers a variety of games, some Reddit users note that only a few tables have favorable rules (3:2 payout, S17 LS). Be aware of CSMs and 6:5 payouts on many other tables. High rollers can find a dedicated room with higher minimums. Reddit

Service & Atmosphere

Reviews are mixed on customer service, with some praising friendly staff and others reporting dismissive management and even instances of racism. The atmosphere is generally described as clean and well-managed, with comfortable rooms and good amenities. Reddit

Best Times

When
Weekends
Why
More dining & entertainment options
Crowd
High
When
Weekday evenings
Why
Fewer crowds, good for shows
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

reddit.com

Anyone frequent MGM Springfield?

🎯 Check Table Rules

Prioritize tables with 3:2 payouts and S17 LS for better odds. Be wary of 6:5 tables and CSMs. Reddit :moneywithwings:

👂 Pack Earplugs

Rooms have limited sound dampening; earplugs are provided and can be helpful for a quiet sleep. Reddit :zzz:

reddit.com

MGM Springfield 05/30 - In for $300 Out for $0

reddit.com

MGM Springfield Heat?

🚗 Easy Parking

The attached parking garage offers convenient, free access directly to the main building. Reddit :car:

🗣️ Speak Up (Politely)

If you encounter issues, politely ask for a manager. Some guests report dismissive responses, so be prepared. Reddit

reddit.com

MGM Springfield (MA)

Tips

from all over the internet

🎯 Check Table Rules

Prioritize tables with 3:2 payouts and S17 LS for better odds. Be wary of 6:5 tables and CSMs. Reddit :moneywithwings:

👂 Pack Earplugs

Rooms have limited sound dampening; earplugs are provided and can be helpful for a quiet sleep. Reddit :zzz:

🚗 Easy Parking

The attached parking garage offers convenient, free access directly to the main building. Reddit :car:

🗣️ Speak Up (Politely)

If you encounter issues, politely ask for a manager. Some guests report dismissive responses, so be prepared. Reddit

📅 Check Event Schedule

Look for shows at the Roar Comedy Club or other events happening during your visit for added entertainment. Reddit :tickets:

What Travellers Say

4
(13k reviews)

Reviews Summary

MGM Springfield is praised for its comprehensive offerings, including a lively casino, comfortable accommodations, and diverse dining options. Many guests highlight the friendly staff and convenient parking. However, some reviews point to inconsistencies in customer service, with reports of dismissive management and even alleged discriminatory incidents, alongside observations about room amenities and noise levels. Reddit

"MGM is one of those rare places that really delivers nearly everything—you can go for the casino, stay for the food, the accommodations, and even just to soak in the atmosphere.

We come here often, and every visit reminds me why. The casino floor is a blast. There are tons of slot machines and table games, so whether you’re a casual gambler or more serious, you’ll find your lane. The sports betting options are solid too.

The thing that sticks out most to me is the people. The people that work here always seem to be the friendliest people.

Parking and access are usually not a problem. That’s a big plus, since nothing kills the mood faster than circling forever or walking a mile after dark. The staff—front desk, servers, casino attendants—are almost always friendly, helpful, and professional. It makes the staying/playing experience smoother.

Overall: MGM hits it out of the park. Whether you’re looking to gamble, catch a show, have a nice meal, or enjoy a getaway, it offers all of that with style. Definitely recommend it."

Nick Bonadies

"As a business owner if I could give 1 piece of advice to the highest management, I would say, CLEAN HOUSE!! Get rid of all the managers and start over.

The only way MGM makes money is if customers come and spend money! The fact that customer service is rare nowadays is sad.

Three times I witnessed blatant racism by a security guard. When I was tired of standing by watching, I asked for his manager. I described all instances with the supervisor, then just suggested maybe they should do a Unconscious bias training course or something similar. The manager was very dismissive and straight up told me "If I didnt like what I was seeing, I could just leave." If he worked for my company he would be FIRED. I wasn't rude, aggressive, nor disrespectful. Again, how would MGM continue to make money if this is the type of mentality from management?

Today, I went to the food court to Bills Diner. I had a 55% discount for food and ordered my husband and myself 2 burgers and I grabbed a parfait. After the young gentleman rung me up, I did ask if he got the parfait (yes, I should have asked before he rung me up, but I honestly thought he saw me grab it) He stated he did not see it but that he can ring it up now but I wouldn't be able to get the discount unless I would like a manager. I did ask to speak to the manager.
When the manager Sandro came over, he immediately brushed me off and told me there is nothing he can do, and that I should have showed him the parfait, and then went to walk off. I asked for his name. I paid for my purchase and waited for my food. About 10 mins later Mr. Sandro went behind the registers at Bills Diner and grabbed my receipt and took a picture if it. Then as he was walking by stated "I guess we are all just going to be reported eachother."

Im so glad all of the Events & Promotions Representatives are absolutely amazing!! They always make me feel welcome. And they never seem upset or bothered whenever we speak."

Christina Elliott

"Roar Comedy Club hosted a trifecta of comedians in Lee Myers, Peter Liu, and Neema Naz in October 2025. Excited to see the show, I had been to MGM a few times but never Roar Comedy Club. It is inside the old armory building and is a beautiful setting to see comedy. The space has the historic charm while looking tactfully updated to host comedy shows, with excellent acoustics in the room. The seats were some of the most comfortable I have ever experienced at a live event, complete with cupholders. There is a ramp to get into the building or stairs. The staff was highly friendly and respectful. They do have a small bar in the back to get drinks. And what I also liked about the show was that one comic went on right after the other, keeping a consistent flow. We got out of the show a bit after 9:30 pm, so you can see a great night of comedy while getting home at a reasonable hour.

Suffice it to say, I will certainly be returning to see more shows here."

Ben Monat

What People Like

Friendly staff
Clean facility
Convenient parking

What People Dislike

Inconsistent service
Management issues
Room soundproofing

Frequently Asked Questions

🚇 🗺️ Getting There

The Worthington Street Entertainment District is primarily centered around MGM Springfield. You can reach it by car, with ample parking available in the attached garage. Public transportation options may vary depending on your starting point; check local transit schedules for bus routes serving the downtown Springfield area. Reddit

Yes, MGM Springfield offers a large, attached parking garage that provides convenient and free access to the main building. This is a significant plus for visitors, avoiding the hassle of searching for parking. Reddit

The closest major transportation hub is Springfield Union Station, which serves Amtrak and regional bus services. From the station, you can take a short taxi or rideshare to the Worthington Street Entertainment District. Reddit

🎫 🎫 Tickets & Entry

No, general entry to the casino floor at MGM Springfield is typically free. However, specific events, shows at the Roar Comedy Club, or access to certain lounges may require tickets. It's best to check the MGM Springfield website for event schedules and ticketing information. Reddit

MGM Springfield's casino floor generally operates 24/7. However, specific amenities like restaurants, bars, and the entertainment venues will have their own operating hours, which can vary. Always check the official MGM Springfield website for the most up-to-date information. Reddit

Yes, you must be 21 years of age or older to enter the casino floor and gamble at MGM Springfield. Valid government-issued photo identification will be required. Reddit

The primary accommodation is the hotel at MGM Springfield. You can book rooms directly through the MGM Springfield website or via third-party booking sites. Rates can be high, so consider booking in advance or during off-peak times. Reddit

🎫 🧭 Onsite Experience

MGM Springfield offers a variety of table games. Some tables feature favorable rules like 3:2 payouts and S17 LS, while others may have 6:5 payouts and use continuous shuffle machines (CSMs). There is also a high-limit room with higher minimum bets. Reddit

Yes, the Roar Comedy Club is a popular venue within the old armory building, offering live comedy shows. Check the MGM Springfield schedule for upcoming performances and ticketing. Reddit

The atmosphere is generally described as clean, well-managed, and lively, especially on the casino floor. The hotel rooms are plush, and the entertainment venues are well-appointed. Reddit

Hotel rooms offer city views and comfortable amenities. However, some guests note limited sound dampening between rooms, with earplugs provided as a solution. Rooms may also lack dressers and have limited trash receptacles. Reddit

The facility is generally accessible, with ramps available for entry into venues like the Roar Comedy Club. Specific accessibility details for all areas can be confirmed with MGM Springfield directly. Reddit

🍽️ 🍽️ Food & Dining

The district, primarily MGM Springfield, offers a range of dining options. These include upscale choices like Chandlers, casual spots like Bills Diner in the food court, and the sports bar Tap. Weekend dining is more robust than during weekdays. Reddit

Yes, there is a food court that includes options like Bills Diner, offering quicker meals. However, during weekdays, dining options outside of the main restaurants can be scarce. Reddit

Discounts may be applicable at food court locations like Bills Diner, but it's important to clarify the terms with the cashier before payment. Some guests have reported issues with applying discounts after the initial transaction. Reddit

Cuisine varies widely, from fine dining to casual American fare. Chandlers is known for its more refined offerings, while Tap provides a sports bar atmosphere with pub-style food. Reddit

📸 📸 Photography

Generally, photography is permitted in public areas of MGM Springfield, but restrictions may apply in certain gaming areas, private rooms, or during specific events. It's always a good idea to be discreet and respectful of other guests. Reddit

The Roar Comedy Club, with its historic charm and updated interior, can be a great spot for photos. The hotel lobby and exterior architecture also offer good photographic opportunities. Reddit

While not explicitly stated, it's advisable to avoid photographing other guests without their consent, especially at gaming tables. Flash photography might also be restricted in certain areas or during performances. Reddit

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Kids

While MGM Springfield is primarily an adult-focused destination due to its casino, families can still find aspects to enjoy. The hotel offers comfortable accommodations, and the dining options provide variety. The Roar Comedy Club could be suitable for older teens depending on the show's content, but it's essential to check age restrictions for specific events. Reddit

It's important to note that the casino floor itself is strictly for those 21 and over. If visiting with children, focus on dining experiences and any scheduled family-friendly events that might be available. The convenience of the attached parking garage is also a plus for families managing luggage and car seats. Reddit

💰 Budget Travelers

For budget-conscious travelers, MGM Springfield can be managed with careful planning. While room rates can be high, looking for special room rates, especially if attending a conference, can make it more affordable. Reddit Dining can also be managed by opting for the food court or more casual spots like Tap, rather than the upscale restaurants. Reddit

When it comes to gaming, be mindful of the table minimums. While some tables start at $25, the high-limit room has significantly higher buy-ins. Setting a strict budget for gambling is crucial to avoid overspending. The free parking is a definite advantage for those driving. Reddit

couples

MGM Springfield offers a good mix for couples looking for a getaway. You can enjoy a romantic dinner at Chandlers, catch a comedy show together at the Roar Comedy Club, or try your luck at the casino tables. The plush hotel rooms provide a comfortable and stylish base for your stay. Reddit

Consider booking a package deal if available, or plan your visit around a specific event or show. The variety of dining and entertainment ensures there's something to suit different moods and preferences, making for a well-rounded experience. Reddit

Deep Dives

In-depth insights and expert knowledge

Navigating the Casino Floor

The casino floor at MGM Springfield is the heart of the entertainment district, offering a wide range of gaming options. While there are numerous slot machines and table games, savvy players on Reddit advise paying attention to the specific rules. Some tables offer a more favorable 3:2 payout for blackjack and allow dealers to hit on soft 17 (S17 LS), which is generally better for the player. However, many other tables feature a less advantageous 6:5 payout and utilize continuous shuffle machines (CSMs), which can make card counting impossible and speed up play. Reddit

For those looking for higher stakes, a dedicated high-limit room is available, typically with minimum bets starting at $100 and adhering to S17 rules. It's recommended to scout the floor and identify the tables with the best rules to maximize your gaming experience. Remember that the casino is designed to be engaging, so setting a budget and playing responsibly is key. Reddit

Customer Service Experiences

Reviews for MGM Springfield present a dichotomy regarding customer service. Many visitors consistently praise the friendliness, helpfulness, and professionalism of the staff, from front desk agents to casino attendants and servers. This positive interaction significantly enhances the overall guest experience, making stays and gaming sessions smoother and more enjoyable. Reddit

Conversely, a notable number of reviews highlight significant issues with management and customer service. Some guests have reported dismissive attitudes from managers, instances of alleged racism by security personnel, and a general lack of responsiveness to concerns. One review specifically mentions a manager being unhelpful regarding a discount issue and making a passive-aggressive comment. These negative experiences suggest potential inconsistencies in service quality and management training across the property. Reddit

Entertainment Beyond Gaming

While the casino is a primary draw, the Worthington Street Entertainment District, particularly MGM Springfield, offers a robust selection of entertainment beyond gaming. The Roar Comedy Club, located within the historic old armory building, is a standout venue. It boasts a beautifully updated interior with excellent acoustics, comfortable seating complete with cupholders, and a charming historic ambiance, making it a prime spot for live comedy shows. Reddit

Beyond the comedy club, the venue also hosts various events and promotions. The hotel itself provides a comfortable base for exploring the city or enjoying the amenities. Dining options also contribute to the entertainment, with establishments like Chandlers offering a more upscale experience and Tap providing a lively sports bar atmosphere. Checking the MGM Springfield events calendar is recommended to discover any special performances or happenings during your visit. Reddit

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