"If you're looking for a place that actually has leasing office on site, in office, look elsewhere! This property leasing office has been closed since COVID and never returned!
We've lived here for few years and could never actually get anyone to ask questions or show our frustration!
We've had ongoing issue with the parking living here!!
Management has done nothing to resolve or manage our frustration with this issue at all! We didn't even have any authority to call towing whenever random cars would just park in our spot!! Management has done nothing but continue to send out emails reminding all residents to watch out for parking! We had to park on the streets when our spot was taken and still had to pay full parking every month!! If you love bugs... this is the right place for you!! We even had bedbugs at one point and once again... no one to go to at the leasing office about it!! The patio was a constant mess even after we've cleaned it cause the gardeners will just blow everything right back into it. We had to ask the gardeners to not use the leaf blowers to blow all the filth into our patio everytime! The rent just kept on rising for the property as well and you'd think that they'd take more care of it but that's a fail. I have seen outsiders literally jump over the gate just to cut cross!
There's absolutely no cameras anywhere on the property and I honestly think they should put some up!! I have seen people come into the complex and toss trash in the garbage bin and drive back out! This is during office hours when the gate is left open!! If the leasing office is actually open for business... this kind of stuff may not happen??!
Most people who walks through this property already know that the leasing office isn't open for business! The only nice thing is that cottage living style is great without having anyone above you... but all other experiences we've had here... NOT SO GREAT!

Update on move out… The unit wasn’t in such great shape at move in and we had marked every single thing down. Come move out, we were charged for major cleaning work which was expensive compare to any other apartment complex we lived in over the years. On top of that, our refund payment we are still waiting on is ridiculous. This is the longest we’ve ever waited on getting our security deposit back!! We had to call the office and still can’t speak with anyone who can actually get this done! No one we can actually go and talk to in person since the leasing office is closed and hasn’t reopened after COVID!! This is very very frustrating!!"

michelle lee

"I've lived here for 4 years now (1 bedroom)

Pros:
Residents are really nice, especially fellow dog owners
Dog friendly complex and near parks
People often use the field behind the elementary school as a dog park
Walking distance to Washington Park
Pool is okay, but nothing to brag about, they did just refinish it though
Gym is small, but rarely used
Gas grills at swimming area
Assigned parking with most spots under carports/buildings
L2 EV Chargepoint Charger!
They are competitively priced, but they used to be cheaper
Pretty good availability when needed
Uses SAE J1772, not Tesla (NACS) standard
Never broken while I lived here
Kitchen countertops are nice
Kitchen hanging lights give some personality
Kitchen has gas stove
Windows are large
Lots of closet space
Outdoor (closeted) washer/dryer cuts down on noise and heat
Repairs and fixes have been very prompt and in some cases preemptive (replacing door batteries)
Heat pumps! (Save money b/c they are more efficient)
One year they didn't raise my rent, because I was a good tenant
Lots of outdoor space for each unit (first floor especially)
Grounds are well maintained, a team comes every Monday
Seems carpet/vinyl replaced after every tenant moves out
I had access to fiber internet, but not every unit does
Felt safe walking around complex and surrounding neighborhood

Cons:
Silicon Valley rent, uses opaque algorithm to set rent prices
Train noises - better now that it is electrified, and you get used to it quickly
Washer takes forever (1+ hr), is this an efficiency thing?
Windows are just on one side of apartment, make sure you factor this in when picking a unit. You might get no sun/lower bills or lots of sun/but need lots of AC
I had a north facing unit, spent less on electricity in summer, but it was consistently dark in unit
The freezer doesn't have an ice maker
The freezer doesn't have a light
The dishwasher doesn't have an arm on the top rack, so dishes need to be pretty clean going in
Dishwasher also doesn't have a starting time delay feature, need to be observant depending on which PG&E plan you have
Need to remember to clean air filters on your own
Took a few months to process my ESA letter
No leasing agent on site, but several maintenance staff
Your outdoor space needs to be maintained on your own, (several neighbors have lots of weeds). Though the trees are watered by drip irrigation system.
Non-assigned parking (e.g. when your friends visit) can be hard
Gate broken for weeks at a time, thus open 24/7
People dump furniture behind the complex every few months
Lots of non-neighbors go through complex regularly, but they seem to be working on this"

Lauren

"I absolutely love this place. Adriana, the porter, does a magnificent job maintaining the property clean and stocked. There are gardens and stations with doggy bags for those of us who like to go on walks. They have charging stations for electric vehicles, a gym, a pool, and my favorite… a pet wash room which is fully equipped with dog shampoo, conditioner, two baths, two blow dryers, a washer and dryer, and wait for it… doggy toothbrushes. The few times I have had to reach out to staff, they have been extremely helpful, professional, quick, and more than pleasant. Did I mention I love it here?"

Vickie Jaimez