Hanoi French Hospital (Bach Mai Hospital) - Image 1
1 / 3

Hanoi French Hospital Bach Mai Hospital

4
·993 reviews·, Vietnam

A major national hospital in Hanoi, offering comprehensive medical services with specialized centers for oncology and infectious diseases.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Weekday mornings

To potentially avoid the busiest periods.

CrowdHigh
Loading map...
Hanoi French Hospital (Bach Mai Hospital) - Image 1

Hanoi French Hospital Bach Mai Hospital

Best Time

Weekday mornings

To potentially avoid the busiest periods.

CrowdHigh

Highlights

Must-see attractions

A major national hospital in Hanoi, offering comprehensive medical services with specialized centers for oncology and infectious diseases.

4
(993 reviews)

"While experiences vary, many report attentive care and professional staff, making it a key healthcare provider."

Vertical photo
TIP

Book Appointments Online

Learn how to book appointments online to save time and streamline your visit. :iphone:

Translation is Key

Having a Vietnamese speaker or reliable translation app is crucial for clear communication. :speech_balloon:

Third hero image

Highlights

Discover the most iconic attractions and experiences

Comprehensive Medical Services

Comprehensive Medical Services

A leading national hospital offering a wide range of specialized treatments and general healthcare services.

Oncology and Nuclear Medicine Center

Oncology and Nuclear Medicine Center

Advanced diagnostics and treatments for various cancers, utilizing modern equipment like PET/CT scanners.

Maternity and Pediatric Care

Maternity and Pediatric Care

Known for its maternity services, providing care for expectant mothers and newborns, with some positive experiences shared by parents.

Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Planning Your Visit

Navigating Bach Mai Hospital

Bach Mai Hospital is a major medical center in Hanoi. While it offers comprehensive care, navigating its large campus and potentially long wait times can be challenging, especially for non-Vietnamese speakers. Consider booking appointments in advance if possible.

Foreigner Considerations

Experiences for foreigners can vary significantly. While some report excellent, attentive care, others have faced communication barriers and unprofessionalism. Having a Vietnamese speaker or reliable translation app is highly recommended for a smoother experience.

Best Times

When
Weekday mornings
Why
To potentially avoid the busiest periods.
Crowd
High
When
Afternoons
Why
Crowds may slightly decrease.
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

Những tháng ngày vui vẻ 💟 #sinhvienY #YHaNoi #bachmaihospital
@yenhaidang0
19 likes • 1.4K views

Book Appointments Online

Learn how to book appointments online to save time and streamline your visit. :iphone:

Translation is Key

Having a Vietnamese speaker or reliable translation app is crucial for clear communication. :speech_balloon:

Trả lời @Nguyễn Quỳnh #benhvienbachmai #
@hoaduong0807
26 likes • 2.7K views
“Chúng ta đều đang đi trên cùng một con đường, chỉ là không phải ai cũng đến được ánh sáng cuối đường hầm” #benhvienbachmai #trucdem #hocycogivui👩🏻‍⚕️💙 #fyp
@ngandut14
715 likes • 50.1K views

Be Prepared for Waits

Large hospitals can have long wait times, so pack patience and essentials. :hourglass:

Understand Treatment Protocols

Seek clear explanations for diagnoses and treatments, especially for urgent matters. :clipboard:

Đi đẻ ở bệnh viện Bạch Mai dc ban lãnh đạo BV quan tâm và tặng quà 20/10. Các y bác Sỹ ở viện rất nhẹ nhàng và quan tâm bệnh nhân. Mình ở viện 1 tuần đợi sinh , thấy thoải mái, phòng ở sạch sẽ, đầy đủ tiện nghi bs quan tâm tv tận tình giúp đỡ để mình dc Mẹ tròn con vuông. Mình thực sự biết ơn các y BS #bvbachmai #viralvideo #xuhuong2023tiktok❤️🌈✔️🎀68❤️🌈✔️
@hoangdung804
40 likes • 860 views

Tips

from all over the internet

Book Appointments Online

Learn how to book appointments online to save time and streamline your visit. :iphone:

Translation is Key

Having a Vietnamese speaker or reliable translation app is crucial for clear communication. :speech_balloon:

Be Prepared for Waits

Large hospitals can have long wait times, so pack patience and essentials. :hourglass:

Understand Treatment Protocols

Seek clear explanations for diagnoses and treatments, especially for urgent matters. :clipboard:

Clean and Equipped Facilities

Rooms are generally clean and well-equipped, contributing to a comfortable stay. :housewithgarden:

What Travellers Say

4
(993 reviews)

Reviews Summary

Bach Mai Hospital receives mixed reviews. While many praise the attentive care, professionalism of staff, and well-equipped facilities, particularly for maternity and pediatric cases, some foreigners report significant communication barriers and instances of unprofessionalism. The hospital's affordability is a plus for budget travelers, but navigating its large campus and potential language issues requires preparation.

"We went to the tropical diseases department on floor 3 (I was in contact with a dog in SE Asia and don't have the rabies vaccine). The older male doctor told me to wait 2 weeks to see if the dog dies and then he would give me the vaccine. This completely goes against all guidance given by other professionals as it states that if a dog's saliva touches your mouth or open wounds then you should receive the vaccine within 24-72 hours. I would HIGHLY recommend going to a different hospital, especially as a tourist."

Morgen Kitchen

"Warning to foreigners, do not go here. Unless maybe you speak Vietnamese and don’t use a translator app.

Lack of respect. 2 of the 3 people behind the desk were laughing. Arguably the worst experience in Vietnam so far."

William Martin

"I had an excellent experience at this hospital, especially as a foreigner who doesn’t speak the language. My son was having an asthma attack due to the change in weather, poor air quality, and smoke. Even though we were using his rescue inhaler around the clock, his wheezing didn't improve, and he was struggling with labored breathing and discomfort. My uncle recommended this hospital, and I’m so grateful he did.

The nurses were incredibly kind and attentive. They took our vitals and walked us through the entire process, even going out of their way to escort us to the pharmacy. The doctor was professional and thorough, explaining the diagnosis, prescribing a nebulizer treatment, and doing a re-assessment.

Considering I was in a foreign country, I had a great experience. The care from both the nurses and the doctor helped put me at ease."

Linda Hua

What People Like

Attentive and kind nurses
Professional doctors
Clean and equipped facilities

What People Dislike

Language barriers
Communication issues
Inconsistent professionalism

Frequently Asked Questions

🚇 🗺️ Getting There

Bach Mai Hospital is a large institution located in Hanoi. You can reach it by taxi, ride-sharing services like Grab, or local buses. Given its size, specifying your exact department or ward to the driver can be helpful. TikTok

Yes, parking is available for vehicles, though it can get busy. It's advisable to factor in extra time for parking and walking to your destination within the hospital complex. TikTok

Bach Mai Hospital has multiple entrances. The main entrance is often on Giai Phong Street. It's best to confirm the specific entrance for your department or appointment beforehand. TikTok

While translator apps can be helpful, they are not always perfectly accurate. Having a local companion or a very good translation app is recommended for complex medical discussions. Reddit

Yes, several bus routes serve the area around Bach Mai Hospital, making it accessible via public transport for those familiar with Hanoi's bus system. TikTok

🎫 🎫 Tickets & Entry

For most specialized consultations and treatments, an appointment is highly recommended to avoid long wait times. You can book appointments online or by phone. TikTok

Visiting hours can vary by department. It's best to check with the specific ward or department you are visiting for their designated visiting times. TikTok

You can book an appointment through the hospital's official website or by calling their appointment line. Some services may also allow online booking via specific platforms. TikTok

There is no general entrance fee to enter the hospital premises. However, consultation fees, examination fees, and treatment costs will apply based on the services you receive. Reddit

Bring your identification (passport for foreigners), any previous medical records, and a list of current medications. If you have insurance, bring your insurance card. TikTok

🎫 🏥 Medical Services

Bach Mai Hospital offers a comprehensive range of services, including internal medicine, surgery, pediatrics, obstetrics and gynecology, oncology, infectious diseases, and more. TikTok+1

Yes, Bach Mai Hospital has a dedicated Center for Nuclear Medicine and Oncology, offering advanced diagnosis and treatment for various cancers. TikTok

Yes, foreigners can receive treatment. However, communication can be a barrier, and experiences vary. Having a translator is highly advised. Reddit

Reviews are mixed. Some patients report excellent, attentive care, especially from nurses, while others have experienced unprofessionalism and communication issues. Reddit

Costs can vary significantly depending on the specialist and services required. A consultation fee might be around 400,000 VND, but further tests and treatments will add to the cost. Reddit

📸 📸 Photography

Photography is generally discouraged inside patient care areas and for privacy reasons. It's best to ask for permission before taking photos, especially of staff or other patients. TikTok

While the hospital itself is a functional medical facility, the surrounding areas of Hanoi offer many photographic opportunities. The hospital grounds might offer some architectural shots. TikTok

It's important to respect the privacy and professionalism of medical staff. Always ask for their consent before taking any photos of them. TikTok

Early mornings or late afternoons might offer softer lighting. However, focus on capturing the essence of the hospital's operations rather than typical tourist sights. TikTok

The exterior architecture of the hospital might be interesting. For interior shots, focus on general ambiance if permitted, but prioritize patient care and privacy. TikTok

For Different Travelers

Tailored advice for your travel style

👨‍👩‍👧 Families with Children

For families, Bach Mai Hospital offers pediatric care and maternity services. One parent shared a highly positive experience where their child received prompt and attentive care for an asthma attack, with nurses and doctors being professional and reassuring. Reddit The facilities were described as clean and well-equipped, contributing to a comfortable stay during a stressful time. TikTok

However, it's advisable to be prepared for potential language barriers. While staff are generally kind, having a translator can ensure clear communication regarding your child's condition and treatment plan. The hospital's size means navigating different departments might require assistance. Reddit

💰 Budget Travelers

Bach Mai Hospital is generally considered more affordable than private international hospitals in Hanoi, making it a viable option for budget-conscious travelers. Reddit While specific costs can vary, a consultation fee might be around 400,000 VND, with additional charges for examinations and treatments. Reddit

It's important to note that the 'budget' aspect comes with potential trade-offs in terms of service speed and communication clarity. As one Reddit user inquired about affordable hospitals, Bach Mai was mentioned as a possibility, contrasting it with the known expense of places like the French Hospital. Reddit Be prepared for longer wait times and ensure you have a reliable translation method to avoid misunderstandings. Reddit

Deep Dives

In-depth insights and expert knowledge

Navigating Healthcare as a Foreigner

For international visitors, seeking medical attention at Bach Mai Hospital requires careful consideration. While the hospital is a major medical hub, communication barriers can be significant. One reviewer strongly advised against it unless one speaks Vietnamese fluently, citing a negative experience with a doctor who dismissed their concerns without proper examination. Reddit

Conversely, another foreigner reported an excellent experience, highlighting the kindness and attentiveness of nurses and doctors who guided them through their son's asthma attack. This suggests that while challenges exist, positive outcomes are possible, especially with proactive communication strategies. Having a reliable translator or a Vietnamese-speaking companion is frequently recommended to bridge the language gap and ensure accurate medical understanding. Reddit

It's also worth noting that the hospital's approach to certain medical advice, like the rabies vaccine recommendation, might differ from international standards. Always seek clear explanations and consider a second opinion if you have doubts about the recommended course of action. Reddit

Specialized Centers and Services

Bach Mai Hospital is renowned for its specialized centers, catering to complex medical needs. The Center for Nuclear Medicine and Oncology is a significant facility, equipped with advanced technology like PET/CT and SPECT/CT scanners. This center provides comprehensive services for diagnosing and treating various cancers, including those of the lung, liver, pancreas, and more. TikTok

The hospital also houses a Department of Infectious Diseases, which plays a crucial role in managing public health crises and treating a wide range of infections. Medical students often rotate through this department, gaining valuable experience. TikTok

Furthermore, Bach Mai is recognized for its maternity services. While one review mentioned a negative interaction regarding a pregnancy-related headache, another highlighted a positive and comfortable birthing experience, praising the attentive care and well-equipped facilities. TikTokReddit

The Orthopedic Surgery department is also noted, with mentions of legendary surgeons performing complex procedures. TikTok

The Student Experience at Bach Mai

Bach Mai Hospital serves as a vital training ground for medical students, particularly those from Hanoi Medical University. Videos showcase the demanding yet rewarding nature of their clinical rotations, such as in infectious diseases or during night shifts. TikTok+1

Students often share insights into the realities of hospital life, from the challenges of long shifts to the camaraderie among peers. These glimpses into their experiences highlight the dedication required to become a healthcare professional in Vietnam. TikTok+1

The hospital's environment, even during late hours, is captured, showing a sense of quiet dedication among those working and staying overnight. TikTok The overall sentiment from student perspectives often reflects a deep respect for the institution and the medical professionals within it. TikTok