Polola
A modern Mexican restaurant in Townsville, known for its zingy flavors, charcoal cooking, and vibrant atmosphere.
Highlights
Must-see attractions
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From TikTok & Reddit
Best Time
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Polola
Highlights
Must-see attractions
A modern Mexican restaurant in Townsville, known for its zingy flavors, charcoal cooking, and vibrant atmosphere.
Book Ahead for Busy Nights
Reservations are recommended, especially on weekend evenings, as the restaurant can get very busy.
Don't Miss the Margaritas
The Dragonfruit Margarita and Jalapeño Margarita are highly recommended for their punchy flavors.
Quick Facts
Cuisine
Mexican
Price
Mid-range
Phone
+61 7 4772 0032
Address
Citylane/383 Flinders St, Townsville City QLD 4810, Australia
Website
polola.com.au/Highlights
Discover the most iconic attractions and experiences
Authentic Mexican Flavors with a Modern Twist
Experience fresh, zingy flavors, charcoal cooking, and creative dishes, complemented by top-notch Margaritas.
Vibrant Atmosphere and Charming Decor
Enjoy a beautifully decorated space with a lively vibe, perfect for a fun dining experience.
Delectable Small Plates and Tacos
Indulge in shareable small dishes like crispy chicken tacos and chorizo croquettes, alongside perfectly cooked main courses.
Plans like a pro.
Thinks like you
Insider Tips
from TikTok, Instagram & Reddit
Book Ahead for Busy Nights
Reservations are recommended, especially on weekend evenings, as the restaurant can get very busy.
Don't Miss the Margaritas
The Dragonfruit Margarita and Jalapeño Margarita are highly recommended for their punchy flavors.
Consider the 'Fiesta Me' Option
Sample a variety of chef-recommended dishes for a well-rounded and satisfying meal.
Shareable Small Plates
The small dishes are perfect for sharing and offer a diverse culinary experience.
Tips
from all over the internet
Book Ahead for Busy Nights
Reservations are recommended, especially on weekend evenings, as the restaurant can get very busy.
Don't Miss the Margaritas
The Dragonfruit Margarita and Jalapeño Margarita are highly recommended for their punchy flavors.
Consider the 'Fiesta Me' Option
Sample a variety of chef-recommended dishes for a well-rounded and satisfying meal.
Shareable Small Plates
The small dishes are perfect for sharing and offer a diverse culinary experience.
What Travellers Say
Reviews Summary
Polola offers a vibrant Mexican dining experience with delicious, creatively prepared dishes and excellent cocktails. While many praise the food, service, and modern atmosphere, some reviews mention slow service and noisy conditions during peak hours. The 'Fiesta Me' option and unique margaritas are often highlighted as must-tries.
"Had nice cocktails. The seating at the front was a bit noisy from the volume of the BGM but the service and the food was delicious. Went there for an early weekday dinner so when we arrived it wasn't busy, both food and drinks didn't take long including mains."
Meg Cazzo
"Went for dinner recently and had a very disappointing experience. The waitress did not come over to our section once to take orders. The 3-4 tables in the section had to constantly go call the waitress to ask her to take our order or follow up on the status as there was such a long wait. The waitress was also very rude and had a bit of attitude.
We had to wait nearly 2h for our food to come. We only ordered 4 tacos and a salmon dish which does not take 2 hours to cook. The tacos were pretty average and bland and were very cold for the amount of time taken for the food to arrive which suggests it had been sitting in the kitchen for a while. The salmon was cooked well."
Ayman Adiat
"Straight to it...we were attracted by the brand, it looked the real deal.
First dish out were the crispy chicken tacos, yum. Very tasty, Mexican though, I'm not sure.
Second dish out were the crispy beef tacos, a fail. Please redesign this dish team, it lacks flavour, you need to lift this up.
Third dish, crispy chicken, a winner 🏆, redeemed.
Great beverages selection, and your wait staff were charming and busy, which added to the ambience.
You have nailed the decor and atmosphere 👏, really appealing, and we walked from our hotel, especially to visit your restaurant and that part was worth it. Btw, the Dragonfruit Margarita packs a punch!"
Andrew Karl
What People Like
What People Dislike
Frequently Asked Questions
Polola is celebrated for its modern Mexican cuisine, featuring fresh ingredients, charcoal cooking, and creative dishes, alongside exceptional margaritas and a vibrant atmosphere.
Yes, the shareable small plates and 'Fiesta Me' option make it ideal for groups. However, it can get loud and crowded during peak times.
Highly recommended are the crispy chicken tacos, chorizo croquettes, and signature margaritas like the Dragonfruit and Jalapeño.
It is highly recommended to book a table, especially for weekend evenings, as the restaurant is very popular and can be busy.
While many praise the friendly and fast service, some reviews have noted issues with attentiveness and long waits during busy periods.
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Dining & Bars | Townsville North Queensland
Polola is Townsville's newest boutique Mexican restaurant located in the City Lane dining precinct. Polola sources the freshest local produce, combines it with zingy, authentic flavours, charcoal cooking techniques and then serves these unique dishes alongside the best Margaritas in North Queensland.
Social
from TikTok, Instagram & Reddit