
海底捞
Experience the world-famous Haidilao hot pot, where unparalleled service, interactive dining, and a fun atmosphere are served with every dish.

Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Blue hour photography, calmer galleries

海底捞

Highlights
Must-see attractions
Experience the world-famous Haidilao hot pot, where unparalleled service, interactive dining, and a fun atmosphere are served with every dish.
"The service is insane, and the food is fantastic, making it a must-visit spot for an unforgettable experience."
Beat the Crowds
Arrive early (around 5:30 am) or use WeChat for tickets after 6 pm to avoid long waits.
Enjoy the Wait
Free snacks, hand massages, and games in the waiting area make the wait entertaining.

Quick Facts
Cuisine
Hot Pot
Price
Mid-range
Phone
+86 755 8656 9622
Address
China, Guangdong Province, Shenzhen, Nanshan, Dengliang Rd, 23号, 汉京国际2-3层, 邮政编码: 518064
Website
haidilao.com/Highlights
Discover the most iconic attractions and experiences

Unparalleled Service & Entertainment
Experience the legendary service with free manicures, hand massages, and games while you wait. It's an experience beyond just dining.

Interactive Hot Pot Experience
Customize your hot pot with a variety of soup bases and fresh ingredients. Enjoy the spectacle of hand-pulled noodles made tableside.

Complimentary Delights
Indulge in free snacks, drinks, and even soft-serve ice cream while you wait or dine. A sweet ending to a memorable meal.
Plans like a pro.
Thinks like you
Insider Tips
from TikTok, Instagram & Reddit
Beat the Crowds
Arrive early (around 5:30 am) or use WeChat for tickets after 6 pm to avoid long waits.
Enjoy the Wait
Free snacks, hand massages, and games in the waiting area make the wait entertaining.
Non-Mandarin Speakers Welcome
The menu is available on iPads with pictures, making ordering easy for international guests.
Student Discount
College students may be eligible for a 40% discount with a valid student ID.
Tips
from all over the internet
Beat the Crowds
Arrive early (around 5:30 am) or use WeChat for tickets after 6 pm to avoid long waits.
Enjoy the Wait
Free snacks, hand massages, and games in the waiting area make the wait entertaining.
Non-Mandarin Speakers Welcome
The menu is available on iPads with pictures, making ordering easy for international guests.
Student Discount
College students may be eligible for a 40% discount with a valid student ID.
What Travellers Say
Reviews Summary
This hot pot restaurant is renowned for its exceptional and entertaining service, often overshadowing the food itself. While the flavors are described as good to above average, the staff's attentiveness, complimentary offerings like manicures and games, and unique performances create a truly memorable dining experience. Be prepared for potentially long waits, especially during peak hours, but the engaging atmosphere and quality ingredients make it a worthwhile visit for many.
"Food:
We got one spicy section and one regular section for the hot pot. The other 2 sections were hot water to wash chopstick to avoid getting raw meat into your mouth. We got 9 platters of meat (7 lamb and 2 beef) with about 10 pieces on each plate. We also got the fortune bags which tasted like fish inside, we didn’t really like it but it looked good. There was a dipping sauce station for your meat with lots of sauces like xo sauce, chives, garlic, ginger, soy sauce, etc. They also gave us lettuce 🙃also ordered pull noodles.
Service:
Excellent service! When ordering pull noodles, a staff member came to our table and grabbed a very long piece of dough and split it and like twirled it and did tricks with it. Also gave teens and kids a piece to use as playdough. Also there is free nail care and nail painting. They could do cat’s eye and lots of sparkly colors and also regular colors, but you have to register right when you get into the restaurant so while you wait for your food you can get your nails done. Staff also refilled water many times for us. When we left, they gave us each a goody bag, with their delicious chip like snacks and everyone loved how good they tasted, and also gave us different flavored mints. There was also a vanilla soft serve ice cream machine that was complimentary! College students also get 40% off if they type in their student ID. Don’t know if it’s only for students in China or different places but you can try.
Atmosphere:
Very nice and lot of panda signs everywhere, spacious seats (couch seat) and barriers/walls separating the table you are eating at. If it was your birthday, a couple of the staff members sing happy birthday and give you and little gift with fun toys, and you can order some cake.
Overall this is a very nice hot pot place especially if you have kids lol 😆"
C K
"You go here for the most enjoyable dining experience in China: all the staff here smile and speak to you softly. See the photo of the tables outside? That's the waiting area with free snacks and games. The ingredients are uniformly high quality, though Sichuan food lovers will rightly say the flavours are just above average. There's also a price premium for that experience they provide"
Nic Law
"Loved everything. Food was fantastic, much better than last time, which was satisfactary but couldn't beat this time. Service was heavenly. Servers would always offer to help you with anything. Yeah, only you. I've got 2 to 3 of them rushing to get everything just for me. I didn't even ask them for that. Insane service to say the least. Loved this place and people. Will definitely come back again."
Angus Got Beef
What People Like
What People Dislike
Frequently Asked Questions
Wait times can be significant, especially after 6 pm. Arriving early or using WeChat for tickets is recommended. Some reviews mention waits of 2.5 hours or more.
Yes, the menu is available on iPads with clear pictures, making it easy for international visitors to order.
The waiting area offers free snacks, drinks, games like Flying Chess, and even complimentary hand massages and nail painting.
The ingredients are high quality. While some find the Sichuan flavors just above average, many enjoy the overall dining experience and unique offerings like hand-pulled noodles.
College students can often receive a 40% discount by entering their student ID.
A wide variety is offered, including spicy mala, pork innards, chicken, soy milk, tomato, and plain water options.
Social
from TikTok, Instagram & Reddit