Subway

"After eating at the fat duck we were not fully satisfied so though to grab something quick as it was too late at night, came across subway in Te Anau, guy name Joe was super nice, made delicious three peppers chicken with perfect amount of salad and sauce bread was nice and fresh too."

Hetal Odedra

"Very poor customer service. They think its free food. And throw food at counter after meal. Request particular bread and they said none but other worker brought out twice from inside. They also said none spinach but than he brought whole bag of it. Laying and not serving upto standard.."

Jigs Buha

"I order 1x footlong chicken teriyaki & 1 footlong southern chicken style subs today +1 toasties (on offer at discounted price along with footlong) ..however since I asked him to cut them into half ….I was wrongly charged for 2 x 6inch subs instead of being charged as per footlong subs

This is such a sham !!

After I paid and was about to leave ..I did a mental calculation and it didn’t look right ….the service guy didn’t gave me my bill along with the order ..so I went back and asked for the bill print..after going through the bill ..I was confirmed that I was charged for 6 inch ..when I questioned him of why did he do that and charged like this …The service guy explained that he charged me cause it took more paper to wrap them …trust me this is a ridiculous explanation as he tried to hide the truth (when the separate packing was requested)

I told him if he would had told me that (at the time of preparing the sub) that I would be charged for 6 inch instead of the footlong price ….I would have asked him to go with single footlong and single paper packing ….and had not asked for seperate packing

Also I also understand the business sense of why sub have different pricing for 6 inch and footlong subs ..one is up-scaling strategies and another logical reasoning is that if a customer only buy 6 inch subway still needs to keep the other half bread for next oncoming customer ..so it’s risk vs reward in play for any business when it comes to selling half bread

P.S. @subway ..I have been ordering my subs in Sydney and I used to get them wrapped separately all the time ..but I was never charged for 6 inch subs price but of footlong price …so I know for sure this is not a subway policy or paper saving things which the service tried to come up with

After much of the arguing about the wrong charge ….I believe this was a deliberate move from the service guy to rip off the customer, by withholding the info and being indifferent to understanding of ordering ….as he very well aware of the fact that most of customers who visit subway here are passing by customers and not regulars/local …so why not make them pay more, by hiding the information

Utter nonsense behaviour from service guy. Just spoiled my mood and faith for Subway

Additionally I lost my offer for Tosties ..instead of being charged $2.60 if I would have been ordered along with footlong ..but I got changed full price of 4.30 (Also I clearly remember the service guy said it going to be $3.90-another way of fooling a customer by telling a wrong price..nonsense)

To All the future buyer ..please be mindful of such tactics

We all know Subways are healthier option compared to other fast food option available but I would be very skeptical of the fact that sometimes a service guy can scam you if not mindful

Paying extra $5 to subway won’t make subway Rich or make me poorer but it just erodes the trust I used to have for subway

Very bad service
I would have given zero star if Google review would allowed me to"

Noris K