Caffè Nero
A cozy coffee shop offering expertly blended drinks and light bites in a relaxing environment, known for its rewarding loyalty program and friendly st...
Highlights
Must-see attractions
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Caffè Nero
Highlights
Must-see attractions
A cozy coffee shop offering expertly blended drinks and light bites in a relaxing environment, known for its rewarding loyalty program and friendly staff.
Maximize Loyalty Rewards
Use Caffè Nero's online system for their loyalty program to earn even better rewards.
Visit During Off-Peak Hours
Avoid crowds and potentially receive better service by visiting during less busy times.
Quick Facts
Cuisine
Coffee Shop
Price
Mid-range
Phone
+44 28 9086 0004
Address
5C Abbey Centre, Longwood, Newtownabbey BT37 9UH, United Kingdom
Website
caffenero.com/uk/Highlights
Discover the most iconic attractions and experiences
High-Quality Coffee & Sweet Treats
Enjoy delicious coffee and tempting pastries in a clean and comfortable environment, a perfect escape from the usual hustle.
Rewarding Loyalty Program
Maximize your visits with an excellent loyalty scheme, especially when using their user-friendly online system for extra perks.
Friendly and Efficient Staff
Experience warm and welcoming service, with staff members like Ursula frequently praised for their exceptional customer care.
Plans like a pro.
Thinks like you
Insider Tips
from TikTok, Instagram & Reddit
Maximize Loyalty Rewards
Use Caffè Nero's online system for their loyalty program to earn even better rewards.
Visit During Off-Peak Hours
Avoid crowds and potentially receive better service by visiting during less busy times.
Try Different Locations
Experiences can vary between branches, so explore different Caffè Nero locations.
Consider 'Too Good To Go'
Look for 'Too Good To Go' deals for budget-friendly meal options.
Tips
from all over the internet
Maximize Loyalty Rewards
Use Caffè Nero's online system for their loyalty program to earn even better rewards.
Visit During Off-Peak Hours
Avoid crowds and potentially receive better service by visiting during less busy times.
Try Different Locations
Experiences can vary between branches, so explore different Caffè Nero locations.
Consider 'Too Good To Go'
Look for 'Too Good To Go' deals for budget-friendly meal options.
What Travellers Say
Reviews Summary
Caffè Nero is generally praised for its high-quality coffee, delicious sweet treats, and a clean, comfortable atmosphere that offers a peaceful escape. Many customers highlight the friendly and efficient service, with specific staff members often receiving commendations. However, some reviews mention inconsistent service and disappointing taste experiences with certain drinks or food items.
"The staff on Saturday were lovely even though they were very busy. Friendly service and efficient. Young girl with very curly hair was very helpful. Made a nice cappuccino. A credit to Cafe Nero."
Paul Ward
"Lovely, tasty, sweet. For morning coffe it is a perfect place"
Michał Kowalczuk
"terrible store , staff member was very rude to me and i wasn’t even allowed to finish my sentence before being interrupted! will not be back!"
Katie Brown
What People Like
What People Dislike
Frequently Asked Questions
To avoid crowds and potentially receive better service, it's recommended to visit during off-peak hours.
Yes, Caffè Nero has an excellent loyalty scheme. Using their online system can provide even better rewards.
Yes, Caffè Nero offers a good selection of vegan options, including vegan desserts and paninis.
Policies on bringing outside food or drinks may vary, and it's best to clarify with staff upon arrival.
Some locations utilize professional 'La Cimbali' espresso machines, similar to those used in Italy.
Yes, you can often find great deals through apps like 'Too Good To Go' for affordable meal options.
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I wanted to leave a good review because every time I have been in here recently I have been lucky enough to be served by a really lovely, friendly girl named Ursula. Ursula is an amazing asset to this branch of Caffè Nero as she is not only a superb barista but she is also so welcoming, warm & friendly. It really does make ALL the difference as I had a very different experience in this branch previously when I was served a few times by the lady with the Eastern European accent named Monika (I believe she was either a manageress or at least she thought she was!) It’s a real breath of fresh air to go in there now and see the lovely Ursula as you know that, not only will you get a great coffee but also a lovely smile & genuine warmth.
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