counter and staff
1 / 3

Pret A Manger

,

A popular counter-serve chain offering fresh sandwiches, salads, breakfast, and seriously good coffee with a focus on friendly service.

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Wed/Fri 18-21h

Blue hour photography, calmer galleries

CrowdLow
counter and staff

Pret A Manger

Highlights

Highlights

Must-see attractions

A popular counter-serve chain offering fresh sandwiches, salads, breakfast, and seriously good coffee with a focus on friendly service.

"All coffee shops could take a lesson in customer service; the service is exceptional."

TIP

Visit during off-peak hours

Avoid long waits for hot drinks by visiting during less busy times.

Consider to-go for sustainability

Opt for to-go orders to align with sustainability practices regarding disposable cups.

Third hero image

Quick Facts

Closed·Opens 9:30AM

Cuisine

Sandwiches, Coffee, Salads

Price

Mid-range

Phone

+44 191 261 2197

Address

142-145 Northumberland St, Newcastle upon Tyne, NE1 7AG, United Kingdom

Insta-Factor

Medium

Highlights

Discover the most iconic attractions and experiences

Exceptional Customer Service

Exceptional Customer Service

Staff are consistently praised for being friendly, helpful, and remembering regular customers' orders, even during busy times.

Google Review+3
Unique Turmeric Latte

Unique Turmeric Latte

The 'Turmeric Latte with Coconut Rice' is a must-try, described as deeply soothing and a unique, flavorful beverage.

Google Review
Freshly Prepared Goodness

Freshly Prepared Goodness

Offers a variety of ready-made sandwiches, salads, breakfast items, coffee, soups, and pastries made with fresh ingredients.

Top Coffee Shop Companies in Newcastle upon Tyne
Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Insider Tips

from TikTok, Instagram & Reddit

Visit during off-peak hours

Avoid long waits for hot drinks by visiting during less busy times.

Consider to-go for sustainability

Opt for to-go orders to align with sustainability practices regarding disposable cups.

Beware of charity machines

Be mindful of contactless charity machines at the counter to prevent accidental charges.

Seasonal Menus Available

Keep an eye out for special seasonal menus, like the Christmas menu mentioned in reviews.

Tips

from all over the internet

Visit during off-peak hours

Avoid long waits for hot drinks by visiting during less busy times.

Consider to-go for sustainability

Opt for to-go orders to align with sustainability practices regarding disposable cups.

Beware of charity machines

Be mindful of contactless charity machines at the counter to prevent accidental charges.

Seasonal Menus Available

Keep an eye out for special seasonal menus, like the Christmas menu mentioned in reviews.

What Travellers Say

4.6
(491k reviews)

Reviews Summary

Pret A Manger is lauded for its exceptionally friendly and efficient staff, creating a welcoming atmosphere. While many praise the quality and unique offerings like the Turmeric Latte, some find prices to be high, and a few have experienced issues with fruit freshness or loud music. Overall, it's a reliable spot for a quick, good-quality meal or coffee, with service being a consistent highlight.

"I came here to say that all coffee shops could take a lesson in customer service. Food and coffee are good, but the service is exceptional. Thank you all for being consistently lovely."

Armand Saroukos

"Kindly asked for an extra butter to go with a soup bun.
Was refused and told they were extremely strict with their butters.

It was one small butter.. ridiculous.."

Roger Kimski

"Good coffee and friendly staff. Shame that the music plays a bit too loud, it’s difficult to relax."

Miri

What People Like

Exceptional and friendly staff
Unique menu items like Turmeric Latte
Convenient and fresh food options

What People Dislike

High prices for some items
Occasional fruit freshness issues
Loud music in some locations

Frequently Asked Questions

Pret A Manger is known for its 'seriously good coffee,' often highlighted by customers for its quality and the friendly service accompanying it.

Google Review+1

Yes, unique items like the Turmeric Latte with Coconut Rice are highly recommended for their soothing and distinct flavors.

Google Review

The atmosphere is often described as welcoming, cosy, and pleasant, though some reviews mention the music can sometimes be too loud.

Google Review+1

Diners suggest visiting during off-peak hours, considering to-go options for sustainability, and being aware of charity contactless machines.

While not explicitly detailed in the provided data, their categories include salads and sandwiches, suggesting a range of options may be available.

Top Coffee Shop Companies in Newcastle upon Tyne

Some locations may allow you to use the bathroom, and in some instances, staff might offer a cookie before closing.

Google Review

Mentioned in

Featured in these publications

Tomba

Top Coffee Shop Companies in Newcastle upon Tyne

DESCRIPTION: Counter-serve chain for ready-made sandwiches plus breakfast, coffee, soups & salads. Ready-made sandwich & breakfast chain. categories: Cafe; Coffee; Coffee shop; Sandwich shop; Coffe Container; Fast food container

Visit Source →
Unifresher

Cheap lunch deals In Newcastle

Visit Source →
Pret A Manger (2026) – Best of TikTok, Instagram & Reddit Food Guide