Bella Italia - Lakeside
Casual Italian dining with a unique robot waiter, stunning lake views, and exceptionally friendly staff on a riverside boardwalk.
Highlights
Must-see attractions
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Best Time
Blue hour photography, calmer galleries
Bella Italia - Lakeside
Highlights
Must-see attractions
Casual Italian dining with a unique robot waiter, stunning lake views, and exceptionally friendly staff on a riverside boardwalk.
Window Seats for Views
Request a window seat for stunning lake views, enhancing your dining experience.
Value Meal Deals
Consider set menus or meal deals for better value, especially during promotional periods.
Quick Facts
Cuisine
Italian
Price
Mid-range
Phone
+44 1708 987338
Address
Unit 1B, The Broadwalk, West Thurrock, Grays RM20 2ZN, United Kingdom
Highlights
Discover the most iconic attractions and experiences
Stunning Lake Views
Dine with picturesque views overlooking the lake from this restaurant's prime riverside boardwalk location.
Exceptional Service
Experience truly attentive and friendly staff members who make diners feel welcome and well-cared for.
Robot Waiter Experience
Enjoy a unique and entertaining dining experience with the novelty of a robot waiter serving your table.
Plans like a pro.
Thinks like you
Insider Tips
from TikTok, Instagram & Reddit
Window Seats for Views
Request a window seat for stunning lake views, enhancing your dining experience.
Value Meal Deals
Consider set menus or meal deals for better value, especially during promotional periods.
Avoid Peak Hours
Visit outside of peak times for potentially quicker service and a more relaxed atmosphere.
Dietary Options Available
Inquire about gluten-free options; the restaurant offers a variety of choices.
Tips
from all over the internet
Window Seats for Views
Request a window seat for stunning lake views, enhancing your dining experience.
Value Meal Deals
Consider set menus or meal deals for better value, especially during promotional periods.
Avoid Peak Hours
Visit outside of peak times for potentially quicker service and a more relaxed atmosphere.
Dietary Options Available
Inquire about gluten-free options; the restaurant offers a variety of choices.
What Travellers Say
Reviews Summary
Bella Italia - Lakeside offers a pleasant dining experience with a focus on Italian classics like pizza and pasta, often praised for its value and the unique entertainment of a robot waiter. Many diners highlight the exceptional service from staff like Valerie and Monique, who are noted for their attentiveness and friendliness. While the food is generally considered good and reasonably priced, especially with special offers, some reviews mention the lack of authenticity and occasional issues like a non-functioning coffee machine can detract from the overall experience.
"I had a fantastic experience at Bella Italia Lakeside! The service was exceptional, and I was pleasantly surprised to encounter a robot waiter for the first time. It was both interesting and efficient, adding a unique twist to our dining experience. The food was delicious, and the ambiance was lovely. I highly recommend visiting this restaurant for a memorable meal!
First time seen a robot waiter"
Mark Lobban
"Our waitress Daniela was very attentive... she even got the robot to play happy birthday to my 7 year old as it was her birthday."
Laide Yussuf
"🚨 ROBOT WAITER/WAITRESS🚨Great service with a smile, the food is what you would expect from a Italian restaurant chain, not outstanding but good value for money. I think the best thing here by far oa the robot server, I'd never seen one before!"
Nick Owens
What People Like
What People Dislike
Frequently Asked Questions
For the best experience, request a table by the window to enjoy the picturesque lake views. [^M1]
Yes, the restaurant features robot waiters, adding a fun and unique element to the dining experience.
Yes, Bella Italia offers a variety of gluten-free options. Ask your server for details. [^M3]
Consider their set menus or special offers, especially the £5 pasta deal, for excellent value.
Yes, it's a family-friendly restaurant with a special children's menu and positive experiences reported for large groups.
Pizzas are noted for their good quality and fresh ingredients, and pasta dishes are also frequently enjoyed.
Mentioned in
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Great service , excellent food we recommend this place , everyone is nice and polite and the food really good. Try the spicy sausage with garlic bread also the mushrooms alforno.
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At Bella Italia we have something for everyone, which is why we have a large range and variety of gluten-free options available. Ask your server for a main menu to see prices.
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Located on the beautiful riverside boardwalk at Thurrock's Lakeside Shopping Centre, Bella Italia is a prime dining destination for hungry shoppers.
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THURROCK SHOOPING CENTRE, W Thurrock Way, West Thurrock, Grays RM20 2ZP, UK. We had Maria serving us she was Lovley, great for gluten free
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