inside
1 / 10

Parker and Otis

4.6
·491k reviews·,

A charming cafe and gourmet market offering delicious sandwiches, artisanal coffees, and unique gifts, creating a delightful browsing and dining exper...

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Wed/Fri 18-21h

Blue hour photography, calmer galleries

CrowdLow
inside

Parker and Otis

Highlights

Highlights

Must-see attractions

A charming cafe and gourmet market offering delicious sandwiches, artisanal coffees, and unique gifts, creating a delightful browsing and dining experience.

4.6
(491k reviews)

"The best sandwiches in the triangle, hands down, with a side of shopping for unique treasures."

TIP

Off-Peak Hours for Seating

Visit during off-peak hours to avoid crowds, as seating can be limited, especially indoors.

Sandwich Toasting

Ask for lightly toasted sandwiches, as they can occasionally get carried away with the toasting.

Third hero image

Quick Facts

Closed·Opens Tuesday 8AM

Cuisine

American Cafe

Price

Mid-range

Phone

(919) 683-3200

Address

324 Blackwell St Bay 4, Durham, NC 27701, USA

Insta-Factor

High

Highlights

Discover the most iconic attractions and experiences

Sandwich Wonderland

Sandwich Wonderland

Indulge in generously portioned sandwiches, with fan favorites like the #11 egg salad and #22 turkey and havarti.

The Triangle Guide: The Best Places To Eat And Drink In Raleigh, Durham, And Chapel Hill - North CarolinaGoogle Review
Quaint Cafe & Gift Shop

Quaint Cafe & Gift Shop

Browse a charming store filled with unique gifts, books, and artisanal coffees, offering a delightful browsing experience.

TikTokThe Best Places for Coffee in Durham, NCGoogle Review
Cheddar Biscuits

Cheddar Biscuits

Spectacular cheddar biscuits are a must-try, perfect for breakfast sandwiches or a delightful standalone treat.

Restaurants & RetailGoogle Review
Your AI travel agent

Plans like a pro.
Thinks like you

Start Chatting

Insider Tips

from TikTok, Instagram & Reddit

📍parker + otis durham spot with the cutest gifts and amazing coffee and sandwiches #durhamnc #coffeeshop #durham #northcarolina #dukeuniversity
@caseytebben
111 likes • 2.9K views

Off-Peak Hours for Seating

Visit during off-peak hours to avoid crowds, as seating can be limited, especially indoors.

Sandwich Toasting

Ask for lightly toasted sandwiches, as they can occasionally get carried away with the toasting.

Found the cutest coffee shop in Durham, NC today - Parker & Otis 🫶🏼✨ It’s so cute, and full of goodies! I’ll definitely be back 😊🙌🏼 #durhamnc #coffeeshop #smallbusiness #viral
@carlielovephoto
110 likes • 1.8K views
My recent @Jellycat haul from Parker & Otis in Durham, NC! #jellycat #jellycatcollection #jellycats #jellycathaul #jellycatlondon
@sarahjellycat
118 likes • 1.4K views

Pimento Cheese Caution

Be aware that the pimento cheese can be heavy on mayonnaise if you prefer a different style.

Breakfast Menu Availability

Check out the breakfast menu, available until late afternoon on weekends for brunch options.

Parker and Otis is the cutest store ever 😭 they are always stocked with jellycats for holidays and even have an amusables pastry case #durhamnc #chapelhill #durham #uncchapelhill #dukeuniversity #collegelife #college #lifestyle #jellycats #jellycat #christmasjellycats
@avabrynnee
6.2K likes • 41.6K views

Tips

from all over the internet

Off-Peak Hours for Seating

Visit during off-peak hours to avoid crowds, as seating can be limited, especially indoors.

Sandwich Toasting

Ask for lightly toasted sandwiches, as they can occasionally get carried away with the toasting.

Pimento Cheese Caution

Be aware that the pimento cheese can be heavy on mayonnaise if you prefer a different style.

Breakfast Menu Availability

Check out the breakfast menu, available until late afternoon on weekends for brunch options.

What Travellers Say

4.6
(491k reviews)

Reviews Summary

Parker and Otis is a beloved spot for its generous and flavorful sandwiches, complemented by excellent coffee and a charming gift shop atmosphere. While many praise the speed of service and the quality of their baked goods like cheddar biscuits, some find certain sandwiches lacking in flavor or the pimento cheese too mayonnaise-heavy. The unique blend of cafe and retail space, along with outdoor seating, makes it a popular destination, though indoor seating can be limited.

"I love Parker and Otis sandwiches! They are great as a boxed meal for work events, but their shop is cute and there are lots of outdoor seating options on the American Tobacco campus! Great spot for lunch and I like that they have espresso and coffee options!"

Laura Rolke

"Huge portions which was awesome. They do hook you up. I really didn’t like the pimento cheese though. It is way too heavy on the mayonnaise. I love pimento cheese but I don’t like when they are just like a mayonnaise soup. it may be great if you like that style of pimento cheese but I just wanted to put this out there in case someone else is picky about their pimento cheese like I am. I also got the #14 sandwich which I love all the ingredients on there but it was pretty bland. Wish the white bean paste had some flavor to it like garlic or chipotle.
Coffee was great! Service was great and everything came out super fast despite having a long line!"

Sydney Copeland

"the best sandwiches in the triangle, hands down. I love no. 11 (egg salad) and no. 22 (turkey and havarti - pictured).

they are absolute whoppers and always so fresh and so tasty. the staff are all very lovely and even during the lunch rush the sandwiches are quick to come out."

Grace Hall

What People Like

Generous and tasty sandwiches
Charming gift shop ambiance
Great coffee and cheddar biscuits

What People Dislike

Pimento cheese can be too mayonnaise-heavy
Some sandwiches lack flavor
Limited indoor seating

Frequently Asked Questions

Parker and Otis is known for its delicious and generously portioned sandwiches, artisanal coffees, and its unique combination as a gourmet food and wine market with a gift shop.

The Triangle Guide: The Best Places To Eat And Drink In Raleigh, Durham, And Chapel Hill - North CarolinaGoogle Review

Yes, Parker and Otis offers vegetarian options, such as the white bean spread, avocado, and cucumber sandwich.

Google Review+1

While indoor seating can be limited, there are picnic tables and outdoor seating options available. Some reviews mention a counter-service setup.

Google Review+1

Popular items include the #11 egg salad sandwich, #22 turkey and havarti sandwich, and their cheddar biscuits.

Google Review+1

Yes, easy parking is available, particularly on the American Tobacco Campus.

Google Review

They serve artisanal coffees, including lattes, and use beans from noted local roaster Counter Culture Coffee.

Your Guide to the Triangle's Coffee ShopsGoogle Review

Some diners find the pimento cheese to be heavy on mayonnaise, so it might be cautious if you're picky about its preparation.

Shop Local: A Durham Shopping GuideGoogle Review

Mentioned in

Featured in these publications

The Culture Trip

The Top 10 Brunches In Durham, North Carolina

Parker and Otis feels like a wonderland the minute you step into the door. Only later, once you’ve gone through any number of their cute and colorful non-edible products on sale, will you pick up a menu. For their brunch choices, check out the breakfast menu, which is available until 2pm on Saturday and 3pm on Sunday.

Visit Source →
Greasecycle®

The Best Places for Coffee in Durham, NC

This spot is a treasure trove for the senses, where the aroma of freshly brewed coffee blends seamlessly with the scent of pages from new books and the visual delight of carefully curated products. The café section serves meticulously crafted coffee that complements the browsing experience, inviting patrons to linger over their beverages as they wander through the store. The fusion of a coffee shop with retail space creates a dynamic environment that encourages exploration and leisure, making it a unique destination for those looking to enjoy their coffee with a side of inspiration.

Visit Source →
American Tobacco Campus

Restaurants & Retail

For decades, Durhamites and visitors alike have flocked to Parker & Otis for a casual breakfast with friends, a business lunch, a first date dinner, and everything in between. Now located in the heart of American Tobacco, Parker & Otis is at home within the campus’ historic walls and ready to accommodate the more than one million workers, visitors, and residents that come to the campus each year. With a full-day menu of southern-inspired dishes, there is something for everyone and anyone who enjoys delicious, scratch-made, and high-quality local fare.

Visit Source →
The Infatuation

The Triangle Guide: The Best Places To Eat And Drink In Raleigh, Durham, And Chapel Hill - North Carolina

Parker and Otis is a counter-service lunch spot inside a kitschy gift shop that sells things like local jams, hand-painted egg cups, and the kind of drink coasters that someone definitely gifted you for your housewarming two years ago. But what you really come here for are some of our favorite sandwiches in Durham. Somehow they’re able to make options like egg salad or turkey, bacon, and avocado far better than what you’ll get anywhere else - especially since they all come with a side of some of the best coleslaw we’ve ever had.

Visit Source →
Discover Durham

Shop Local: A Durham Shopping Guide

With its fun and funky vibe and plethora of gifts, goods and curated food items, American Tobacco Campus shop Parker & Otis is one-of-a-kind. The popular, long-standing café/shop hybrid has everything on your list and then some: local gifts, chocolate, wine, party and paper supplies, toys, puzzles, games, cookbooks, home décor, bags, totes, cards and more. Make sure to grab a coffee or chai and try the classic P&O sandwich with pimento cheese to fuel you up as you explore more of Durham.

Visit Source →
Best of the Bull

Local's Guide to Downtown Durham: Where to Eat, Drink & Explore

The Durham Bulls Athletic Park is home to the beloved Durham Bulls. Cheer them on while you sip on Bull Durham Beer (made right there in the stadium) and be sure to give Minor League Baseball’s favorite mascot, Wool E. Bull a high five!. You also can visit the old Bulls Stadium down the street at the Durham Athletic Park (location of the ever famous Bull Durham movie) off Morris Street.

Visit Source →
Oak Rowan Foodie

15 Best Breakfast & Brunch Spots in Durham, NC 2023

The cutesy and artistic Parker and Otis has a lovely little setup where both edibles and non-edibles attract people from all over town. The brunch choices are extensive, and they have a wine market and cute non-edible products on sale, making your visit a whole experience of its own. The menu is kept simple and classic with locally-sourced ingredients and delicious variety.

Visit Source →
New York Post

Go to Durham — the foodie capital of the South

Hanging out on the back patio of Parker & Otis is a Durham ritual — and one of the most peaceful times to visit this gourmet eatery/gift shop is on a weekday morning. Breakfast is basic but tasty — two eggs with bacon and a house-made cheddar cheese biscuit will run you $6.99. The java is freshly brewed from noted local roaster Counter Culture Coffee.

Visit Source →
Bit & Grain

Your Guide to the Triangle's Coffee Shops

What & Where: Named after a beloved family pug, Parker and Otis is a uniquely self-proclaimed “restaurant and gift shop” near Duke’s campus. They have an extensive breakfast and lunch menu including Durham’s own Counter Culture Coffee, and house everything from cookbooks and Le Creuset cookware to champagne and cards for every occasion.

Visit Source →
751 South

Best Restaurants in Durham

Parker and Otis: Located in a renovated warehouse, Parker and Otis is a swiss army knife of quaintness: a breakfast and lunch cafe, a coffee bar, a wine store, and a gift shop. Not only does this shop sell local snacks and goods, but they use local ingredients in their food whenever possible. Try the pimento cheese—you won’t regret it.

Visit Source →
Duke MMS Student Blog

The Best Cafes & Sweet Shops in Durham

I cannot say enough good things about Parker and Otis, which is located downtown. I was first introduced to it last summer, before I started the MMS program, by a very dear teacher from high school. We met for lunch and I was blown away by the diverse types of sandwiches and salads that Parker and Otis served its customers.

Visit Source →
Arrowhead Inn Bed and Breakfast

5 Unique Shops in Durham NC To Check Out in 2025

Parker and Otis is a restaurant and gift shop located in historic downtown Durham. They offer an array of gifts, gourmet foods, cheese, wine and candy from local North Carolina vendors. Find a local cookbook, décor from Durham, homemade jams and so much more at Parker and Otis for everyone on your list.

Visit Source →
North Carolina Travel Guides

14 Amazing COFFEE Shops in Durham, NC (+ Map!)

Parker and Otis is a coffee shop that is located at 324 Blackwell Street at the American Tobacco Campus. You can get all sorts of drinks at Parker and Otis, including macchiato, americano, and mocha. Besides hot coffee, you can also get iced coffee and hot chocolate at this place.

Visit Source →
The Triangle Trend

Pet-Friendly Restaurants in Durham You Have to Try Out

Quaint cafe offering breakfast, lunch, and dinner options, along with great outdoor seating. Doubling as both a sandwich shop and general store, your dog is more than welcome to be by your side while you chow down. All their sandwiches are made with fresh ingredients.

Visit Source →
Atmos

Best Coffee Shops in Durham

From the low-key, industrial architecture to their colorful eclectic gift-shop, this place is something different. With a buzzing ambiance and a shaded outdoor seating area, Parker & Otis is perfect for a casual date or an afternoon pick-me-up.

Visit Source →
Around the World in 24 Hours

Unique Things to Do in Durham NC 2025

Since we’re already at Brightleaf Square, why not stop for lunch in the area at Parker and Otis?. They use local flavors and fresh-baked bread to create sumptuously Southern sandwiches. I selected a turkey and pepper jelly sandwich.

Visit Source →
NC Triangle Dining Food Blog

Eating Outdoors in Durham- Sunshine, Patios and Blue Skies

Parker & Otis is part sandwich shop, coffee shop and country store. The space is large so it would be easy to miss their beautiful polished wood patio in back. Luxurious and quiet, it’s a great place to enjoy a latte or lunch.

Visit Source →
Duke Undergraduate Admissions

Durham, Our Hometown

Parker and Otis is a restaurant and gift shop located in historic downtown Durham, NC. Opened seven days a week, serving breakfast and lunch with an amazing array of gifts, gourmet foods, cheese, wine and candy.

Visit Source →
spotlightnc.com

Discovering the Food Scene in Durham, NC: Best Restos & Cafes | Blog

Debbie Lou’s Biscuit Shop is the place to be for biscuits and gravy and an outstanding weekend brunch, while Parker & Otis serves delicious pimento cheese (they suggest adding it to your BLT sandwich).

Visit Source →
TripJive

Top Things To Do In Durham, North Carolina

Places like Cook Shack and Parker and Otis serve up classic dishes that make you feel right at home. You can enjoy favorites like fried chicken, biscuits, and collard greens, each bite full of history.

Visit Source →
INDY Week

FINDER: Where to Eat, Drink, Shop, and Play in Downtown Durham

Lots of folks stop by P&O for sandwiches and salads, breakfast tacos and avocado toast, or just a cup of coffee. There’s also a huge array of gifts and impulse buys to peruse while you’re there.

Visit Source →
WRAL.com

A comprehensive guide to Durham's best coffee shops

Parker and Otis is a charming café that offers breakfast, sandwiches and artisanal coffees. Beyond coffee, it features a gourmet food and wine market, creating a sensory delight for visitors.

Visit Source →
Family Destinations Guide

Best Breakfast in Durham, NC (2025) — 20 Top Places!

324 Blackwell St Bay 4Durham, NC 27701(919) 683-3200 Visit Website See Menu Open in Google Maps. Parker and Otis functions as a traditional café located in the American Tobacco Campus.

Visit Source →
Restaurant Clicks

13 Best Brunch Spots in Durham, NC

324 Blackwell St Bay 4, Durham, NC 27701Phone: 919-683-3200 Visit Website. View this post on Instagram. A post shared by ELIZA GESSE (@elizasgoodeats)

Visit Source →
Dymabroad

70 Date Ideas in Durham, NC: Romantic Things To Do in Durham

Having breakfast together at Parker and Otis is very romantic. You can have delicious food here. For example, there are great sandwiches.

Visit Source →
Durham Magazine

Our Staff Shares Their Fave Local, Family-Friendly Restaurants

Visit Source →
Chapel Hill Magazine

Our Staff Shares: Favorite Family-Friendly Restaurants

Visit Source →
Everyday Reading

Why Dames Chicken and Waffles is My Favorite Durham Restaurant

Visit Source →
Wheree

Bakeries in Durham County, North Carolina (NC)

Visit Source →