"This chipotle has been completely checked out for years... today's poor excuse for a meal included no edible barbacoa, just a rubbery clump of fat. There was also something quite clearly missing or wrong with the vinegrette... I'm pretty sure it was both left over from the previous day and missing most of the vinegar."

Sean Rasch

"I’m incredibly disappointed with my recent visit to Chipotle Mexican Grill. The experience was frustrating from start to finish. We were treated with complete disrespect by the host, Helen, who was rude, unprofessional, and acted like serving us was an inconvenience.

When we tried to buy white rice, she refused to sell it to us without giving any reason — something I’ve never experienced at any Chipotle. On top of that, the portion sizes were ridiculously small. The scoop of food we received looked like a child’s portion, thrown together carelessly. It felt like we were being shortchanged on purpose.

The food quality wasn’t any better — cold chicken, hard rice, and missing toppings, all served in a dirty environment. The tables and drink station were messy and clearly not being maintained.

Our order number was #542, and this visit left a terrible impression. For the money we spent, we expected better treatment and food that at least met basic standards. Chipotle needs to seriously reevaluate how this location is run, especially the behavior of their staff. I will not be returning and would strongly advise others to avoid this location until changes are made."

MOHAMED ABDI

"This was hands down the worst experience I’ve ever had at any Chipotle — or any restaurant, for that matter. The service was beyond unacceptable. The host, Helen, was incredibly rude, dismissive, and outright disrespectful. She made us feel unwelcome from the moment we walked in, as if our presence was a problem.

The most shocking part? We asked for white rice — something basic — and she flat-out refused to sell it to us. No explanation, no apology, nothing. Just a cold “no” and a nasty attitude to go with it. I’ve never in my life had an employee deny a paying customer something on the menu for no reason.

And it only got worse from there. The portions were a complete joke — a tiny scoop of food that looked like leftovers scraped from the bottom of the pan. Nothing was fresh, the chicken was cold and dry, and the rice they did give us was hard and barely edible. Half the ingredients were missing or unavailable.

The restaurant itself was filthy — dirty tables, overflowing trash, and a disgusting drink station. It felt like nobody working there cared at all.

Our order number was #542, and honestly, it was a complete waste of time and money. I’ve never felt so disrespected as a customer. Chipotle should be ashamed to have this kind of service happening under their name. If management doesn’t step in and fix this location — especially the behavior of employees like Helen — they’ll lose a lot more customers."

Hafso Xarago