
Mercado Público Regional Chapecó
HRO Chapecó is a public hospital facing significant criticism for long wait times and patient care issues. Be prepared for delays and advocate for you...

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Mercado Público Regional Chapecó
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HRO Chapecó is a public hospital facing significant criticism for long wait times and patient care issues. Be prepared for delays and advocate for your needs.
"Recent reviews indicate significant challenges with patient care and wait times at the HRO Chapecó. "

Be Prepared for Long Waits
Expect significant delays in triage and for doctor consultations. Advocate for your needs clearly.
Bring All Medical History
Have all relevant medical records, previous diagnoses, and medication lists readily available.

Quick Facts
Hours
Rating
3 · 231 reviews
Type
Hospital
Plans like a pro.
Thinks like you
Planning Your Visit
Understand the Current Situation
Prepare for Potential Delays
Insider Tips
from TikTok, Instagram & Reddit
Be Prepared for Long Waits
Expect significant delays in triage and for doctor consultations. Advocate for your needs clearly.
Bring All Medical History
Have all relevant medical records, previous diagnoses, and medication lists readily available.
Advocate for Your Care
Clearly communicate your symptoms and concerns. Don't hesitate to ask questions about your treatment plan.
Consider Alternatives if Possible
For non-emergency situations, explore other healthcare facilities if accessible.
Tips
from all over the internet
Be Prepared for Long Waits
Expect significant delays in triage and for doctor consultations. Advocate for your needs clearly.
Bring All Medical History
Have all relevant medical records, previous diagnoses, and medication lists readily available.
Advocate for Your Care
Clearly communicate your symptoms and concerns. Don't hesitate to ask questions about your treatment plan.
Consider Alternatives if Possible
For non-emergency situations, explore other healthcare facilities if accessible.
Document Your Experience
Keep records of appointments, treatments, and any concerns you have.
What Travellers Say
Reviews Summary
HRO Chapecó is currently facing significant criticism regarding patient care, with numerous reviews detailing long wait times, disorganization, and perceived medical oversights. While it serves as a public hospital, recent experiences suggest a decline in service quality and patient satisfaction. Visitors are advised to be prepared for potential delays and to actively advocate for their medical needs.
"Hoje estou aqui para falar que ja fui muito bem atendida pelo hospital tive 2 filhos la e foi tudo maravilhoso ,porem depois q mudou a adm esta um caos ontem dia 13/11/2025 fui ao meio dia com meu pai relatando q ele estava com dor em uma perna que teve uma torção ha 2 dias (sendo q foi operado da mesma de uma trombose e feito um baypess )e que a 30 dias esta com febre alta e pressão alta .
Relatei também que ja fomos dentro desse mês 2 x no UPA e que avaliam dão amoxilina e remedio pra dor e mandão pra casa e que a infecção permanece e não investigam para ver oq é.
Ontem chegamos ao hro por volta das 13 horas fomos atendidos pela dra luiza uma ruiva q não lembro sobrenome bem querida mas bem perdida na conduta de avaliação, pediu exame de sangue pq disse q o ouvido estava feio (mas meu pai não sente dor nenhuma )examinou a perna q tinha tido a torção e pediu um raio x sabendo q torção ate eu q nao sou medica sei q não aparece nada , as 20:00 da noite voltou os exames e como falei no raio x nada e o pai gritando de dor , o exame de sangue deu PCR 201 e plaquetas 114.000 , mudou o plantao e a dra Brenda mandou meu pai pra casa mesmo com dor com plaqueta baixa e pcr super alto .
Ai me pergunto como um medico avaliando tudo isso manda um senhor de 65 anos com todo esse histórico pra casa sem pedir avaliação de um otorrino , sem fazer uma ultrassom da perna sabendo que tem uma cirurgia ali e sem fazer outros exames para investigar a infecção que permanece a mais de 30 dias ?????
Cade o nosso hospital aonde médicos se importavam com a vida do próximo?? Cade aqueles q fizeram juramento ??? E se meu pai morrer ta super mau em casa e tendo que esperar pra próxima semana fazer exames no posto de saude .
Guardei todos os exames e caso vim acontecer algo com meu pai , esta uma vergonha um senhor de 65 anos ficar 10 horas esperando para uma Dra avaliar um PC R em 201 e mandar o paciente pra casa !
Cade os responsáveis pra mudar isso ???
Isso é um descaso com a saude publica ."
izi schmidt
"Experiência péssima, falta de respeito com uma senhora de 81 anos que dá entrada às 19 horas com ferimentos graves , sangrando e com muita dor devido ao ataque de um cachorro. Para a triagem teve uma espera de 50 minutos. São 21 horas nesse momento e nem passei pelo médico , até agora somente um enfermeiro veio ver os ferimentos , já adiantou que será dado postos em dois dos 6 ferimentos e terá que fazer um raio x , porém , nada de ser atendida pelo médico , aliás , me acomodaram em uma cadeira perdida aqui dentro pois o enfermeiro havia dito que ficou procurando um tempão por mim . Atendimento da recepcionista também deixou a desejar , não empatia nenhuma ."
Célia Zatelli
"Enfermeiras Realizar toques vaginais e fazendo pressão na barriga da gestante já começou com um erro gravíssimo, falas de indireta do paciente e muito mais erros cometido que não adianta falar porque não melhorar em nada so vão comentar uma mensagem pra dar uma abafada no acontecimento e vai sendo cometido os abuso,
As médicas repassa pro paciente não e muito verdadeiro não mantem a trás pareci que e preciso real do seu status."
CAJU SOUSA
What People Like
What People Dislike
Frequently Asked Questions
🎫 🏥 Medical Services
HRO Chapecó is a public hospital offering emergency care, consultations, and diagnostic services. However, recent reviews suggest significant issues with organization, wait times, and the quality of care provided.
Multiple patient accounts describe extremely long wait times, with some waiting over 10 hours for assessment and treatment, even for serious conditions.
For emergencies, proceed to HRO Chapecó but be prepared for potential delays. Clearly communicate your symptoms and medical history. If possible and safe, consider if alternative facilities are available.
While HRO Chapecó aims to provide comprehensive care, the current operational issues seem to affect all departments. Patients have reported issues across various specialties, including orthopedics and obstetrics.
Some patients have reported being sent home with high PCR and low platelet counts, only to be advised to return later or seek care at a health post for further tests.
🎫 📋 Patient Experience
Recent reviews are overwhelmingly negative, citing a 'chaos' of disorganization, lack of commitment from staff, long waits, and perceived medical errors.
Several reviews mention a lack of empathy and respect from staff, including receptionists and nurses. Some patients feel their concerns are not taken seriously.
The triage process is frequently criticized for being understaffed, leading to prolonged waiting periods before any medical professional sees the patient.
While the majority of recent feedback is negative, one older review from before a change in administration mentioned a positive experience with childbirth.
Patients are advised to be persistent, clearly articulate their symptoms, bring all medical documentation, and be prepared to advocate for their care.
🎫 ⚠️ Safety & Concerns
Yes, multiple reviews detail instances where patients felt medical decisions were questionable or incorrect, leading to prolonged suffering or inadequate treatment.
Concerns include delayed treatment for serious conditions, potential misdiagnoses, and a general feeling of neglect, as described in accounts of patients with high fever, severe pain, and critical lab results.
Patients are encouraged to document their experience, keep all medical records, and consider reporting their concerns to the relevant health authorities.
Based on recent reviews, there are significant doubts about the hospital's current capacity and efficiency in handling complex cases, with patients being sent home despite critical indicators.
One review suggests that a change in administration has led to a decline in service quality, transforming a previously well-regarded hospital into a 'chaos.'








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