Hotel Les Trois Rois
A legendary 17th-century riverside hotel in Basel, offering opulent rooms, acclaimed dining, and a historic cigar lounge.
Highlights
Must-see attractions
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Hotel Les Trois Rois
Best Time
Pleasant weather for exploring
Highlights
Must-see attractions
A legendary 17th-century riverside hotel in Basel, offering opulent rooms, acclaimed dining, and a historic cigar lounge.
"A place where stories stay alive! It's worth travelling the furthest distances for this place!"
🎯 Day Trips Made Easy
Perfectly located for day trips to Colmar & Strasbourg. Train station is nearby! :train2:
✨ Immerse in Art & History
The hotel boasts an impressive art collection, rivaling museum standards. :frame_photo:
Highlights
Discover the most iconic attractions and experiences
The Cigar Lounge 'The Council'
Ground floor
Indulge in a premium selection of Cuban cigars in an elegant, club-like atmosphere. A true gentleman's retreat.
Acclaimed Riverside Dining
Restaurant
Savor world-class cuisine with stunning views of the Rhine River. An unforgettable gastronomic experience.
Grand Lobby and Art Collection
Lobby
Admire the hotel's impressive art collection and soak in the grandeur of its historic lobby.
Plans like a pro.
Thinks like you
Planning Your Visit
Historic Grandeur Meets Modern Luxury
Navigating Basel's Charm
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🎯 Day Trips Made Easy
Perfectly located for day trips to Colmar & Strasbourg. Train station is nearby! :train2:
✨ Immerse in Art & History
The hotel boasts an impressive art collection, rivaling museum standards. :frame_photo:
🍸 Exquisite Bar Experience
Enjoy expertly crafted cocktails and knowledgeable staff at the well-stocked bar. :cocktail:
⚠️ Review Security Carefully
Some guests report concerning security experiences, particularly for women. :warning:
Tips
from all over the internet
🎯 Day Trips Made Easy
Perfectly located for day trips to Colmar & Strasbourg. Train station is nearby! :train2:
✨ Immerse in Art & History
The hotel boasts an impressive art collection, rivaling museum standards. :frame_photo:
🍸 Exquisite Bar Experience
Enjoy expertly crafted cocktails and knowledgeable staff at the well-stocked bar. :cocktail:
⚠️ Review Security Carefully
Some guests report concerning security experiences, particularly for women. :warning:
🛏️ Room Condition Varies
While some rooms are immaculate, others may show signs of wear or cleanliness issues. :bug:
What Travellers Say
Reviews Summary
Hotel Les Trois Rois is a historic grand hotel praised for its impeccable service, stunning art collection, and world-class dining. However, recent guest feedback highlights significant concerns regarding the unprofessional and biased behavior of security staff, particularly towards women, and some inconsistencies in room cleanliness and maintenance. +1
"Toxic, biased, and completely unprofessional security – avoid this hotel if you care about fairness and safety
I had one of the worst experiences I've ever had at a luxury hotel — all because of the incompetent and biased security staff at Hotel Les Trois Rois.
During my visit, I witnessed and experienced blatant gender discrimination. A male guest made a completely unverified comment, and without hesitation, security sided with him — no questions asked, no effort to understand the full context, no interest in hearing both sides. They immediately took action against me, simply because I’m a woman.
Their behavior was aggressive, condescending, and rooted in outdated attitudes that have no place in any professional setting, let alone a five-star hotel. The way they handled the situation was not just careless — it was dangerous. Their actions sent a clear message: women are not respected here.
The security staff do not behave like trained professionals. They act with prejudice, arrogance, and a disturbing lack of accountability. They treated me with suspicion instead of respect, and it was clear they had already made up their minds before speaking a single word to me.
This is not just a service failure — it is a serious reflection of a toxic culture that starts with poor hiring, lack of training, and a complete disregard for guest safety, especially for women.
If you're expecting world-class service, safety, and fair treatment, stay far away from this hotel. Until the management overhauls its security practices and addresses the bias in its staff, Hotel Les Trois Rois is not a safe place — it’s a risk."
Top Reporter
"Worst security experience I’ve ever had – disgraceful treatment of women
The security team at Hotel Les Trois Rois is not just unprofessional – they are outright disrespectful and biased. I had a deeply unpleasant encounter where a male guest made a false or minor accusation, and without any effort to verify facts or speak to me directly, security immediately acted against me.
They treated me, a female visitor and professional, with no respect or courtesy, showing a shocking lack of basic investigative protocol, empathy, or neutrality. Their first and only instinct was to take the man’s word as truth, without question.
This wasn’t a misunderstanding – it was a clear pattern of discrimination. The security staff acted with an aggressive, arrogant, and authoritarian attitude that has no place in any hotel, let alone one with five stars and a reputation for luxury.
To be blunt: the security staff here behave like they’re guarding a nightclub, not a historic luxury hotel. They’re poorly trained, deeply biased, and damaging the hotel’s reputation.
If you are a woman, a solo traveler, or anyone who expects to be treated with fairness and dignity, do not stay here. The security behavior was offensive, outdated, and dangerous.
This hotel clearly prioritizes the comfort of men over the safety and dignity of women. I urge management to take serious action, because the current state of their security team is nothing short of shameful."
TOP PR AGENCY
"There is no more extraordinary grand hotel than this one. The staff is competent, friendly, helpful and exceptionally well trained. There is hardly a wish that cannot be read from your lips in an almost magical way. The rooms are bright, large, very well equipped, clean, almost clinically pure. The housekeeping, concierge, reception, directions assistance and front office manager are a well-coordinated team. A taxi is called for the customer in seconds, the bar is well stocked and the staff are knowledgeable, friendly and always good for a cocktail surprise. The cigar lounge ‘The Council’ was my living room during my stay, with a very good selection of Cuban cigars of the highest quality. The entire hotel is on par with any international museum in terms of its international art collection. The bar cuisine is exquisite and the restaurant is of world-class quality. I felt at home here and look forward to coming back. It's worth travelling the furthest distances for this place!"
Jakob Brand
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
From Basel Airport (BSL), you can take a taxi directly to Hotel Les Trois Rois, which is about a 20-30 minute drive. Alternatively, you can take public transport: a bus to Basel SBB train station, then a tram to the hotel. The hotel's central location makes it easily accessible.
Yes, Hotel Les Trois Rois is conveniently located with good access to the train station, making it an excellent base for day trips to nearby cities like Colmar and Strasbourg.
Basel has an excellent public transport system, including trams and buses. Your hotel stay may include a BaselCard, offering free use of public transport and discounts on attractions.
The hotel is situated along the Rhine River, and many of Basel's city center attractions are within walking distance. Enjoy a scenic stroll along the river to reach the hotel.
Yes, parking is available at the hotel, though it may incur additional charges. It's advisable to inquire about parking availability and rates when booking.
🎫 🎫 Tickets & Entry
It is highly recommended to book your room in advance, especially during peak travel seasons or if you have specific room preferences. This ensures availability for this popular luxury hotel.
Standard check-in time is typically in the afternoon (e.g., 3:00 PM), and check-out is usually by late morning (e.g., 11:00 AM). It's best to confirm these times directly with the hotel.
The hotel may offer various packages, such as romantic getaways, culinary experiences, or seasonal promotions. Check their official website or contact them directly for current offers.
Generally, guests must be at least 18 years old to book a room. Minors must be accompanied by an adult.
Policies regarding pets can vary. It's advisable to contact the hotel directly to inquire about their pet policy, any associated fees, and any restrictions.
🎫 🧭 Onsite Experience
Rooms at Hotel Les Trois Rois are typically well-equipped with modern amenities, including comfortable bedding, en-suite bathrooms, Wi-Fi, and often a minibar. Some reviews mention variations in room condition.
The hotel is planning to open a new wellbeing area at its new location in 2025, indicating a future focus on wellness facilities.
For the acclaimed dining restaurant, a smart casual or elegant dress code is generally expected. For the bar or cigar lounge, the dress code is typically more relaxed.
Yes, complimentary Wi-Fi is usually available throughout Hotel Les Trois Rois, allowing guests to stay connected during their stay.
The bar and cigar lounge typically operate during evening hours. Specific opening and closing times can vary, so it's best to check with the hotel concierge upon arrival.
🍽️ 🍽️ Food & Dining
Hotel Les Trois Rois boasts acclaimed dining, including a world-class restaurant and exquisite bar cuisine. The cigar lounge also offers a selection of fine cigars.
Breakfast inclusion can vary depending on the room package booked. It's advisable to check your booking details or inquire with the hotel directly about breakfast arrangements.
High-end hotels like Les Trois Rois are usually accommodating of dietary restrictions. It's recommended to inform the restaurant staff of any dietary needs in advance.
Reservations are highly recommended for the acclaimed restaurant, especially during peak times, to ensure you can secure a table. You can usually book online or by phone.
Room service quality can be inconsistent, with some guests reporting negative experiences with food quality and service.
📸 📸 Photography
Capture stunning shots of the Rhine River from your room or the hotel's common areas. The grand lobby and the elegant cigar lounge also offer unique photographic opportunities.
Photography is generally permitted in public areas for personal use. However, it's always a good idea to be discreet and respectful of other guests' privacy.
Golden hour, just after sunrise or before sunset, can offer beautiful lighting for exterior shots of the hotel and the Rhine. The lobby is also well-lit throughout the day.
Professional photoshoots or commercial photography may require prior permission from the hotel management.
Photography of the hotel's art collection is usually allowed for personal enjoyment, but flash photography might be restricted to protect the artworks.
For Different Travelers
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👨👩👧 Families with Kids
💰 Budget Travelers
💍 Couples & Romantic Getaways
🚶 Day-Trippers
Deep Dives
In-depth insights and expert knowledge
A Legacy of Luxury: The History of Les Trois Rois
The hotel's commitment to excellence is evident in its continuous efforts to uphold its prestigious status. While maintaining its historic charm, Les Trois Rois also embraces modernity, as seen in its upcoming relocation and expansion in 2025, which will feature new rooms, suites, and a wellbeing area. This forward-thinking approach ensures that the hotel remains a relevant and desirable destination for generations to come.
Guests often remark on the hotel's unique atmosphere, where stories seem to come alive. The blend of historical significance, impeccable service, and world-class amenities creates an unforgettable experience. It's a place that travelers feel at home in, eager to return to its embrace.
Culinary Excellence and Refined Indulgences
A unique highlight for many guests is the cigar lounge, 'The Council.' This sophisticated space offers a curated selection of high-quality Cuban cigars, providing a tranquil and elegant environment for aficionados. It's described as a 'living room' for guests, offering a refined escape.
While the dining and bar experiences are generally praised, some recent reviews have pointed to inconsistencies in room service quality, with one guest reporting a severe stomach upset. This contrasts with the otherwise high standards expected from a luxury establishment.
Navigating Guest Experiences: Service and Security
However, a significant concern raised in recent reviews pertains to the security staff. Multiple accounts detail experiences of unprofessional, disrespectful, and biased behavior, particularly towards women. Guests have reported instances where accusations were taken at face value without proper investigation, leading to unfair treatment. This has led to strong recommendations to avoid the hotel if fairness and safety are paramount.
Another area of concern for some guests has been the condition of certain rooms. While the lobby and common areas are consistently praised for their grandeur, some rooms have been described as dusty, with reports of unpleasant odors and even potential pest issues, leading to allergic reactions. This has led to disappointment given the hotel's luxury pricing.
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