Heritage Bank Center Cincinnati
A premier Cincinnati venue hosting top concerts, thrilling hockey games, and spectacular family shows with great views and sound.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Lively atmosphere, great for families.
Heritage Bank Center Cincinnati
Best Time
Lively atmosphere, great for families.
Highlights
Must-see attractions
A premier Cincinnati venue hosting top concerts, thrilling hockey games, and spectacular family shows with great views and sound.
"The venue is designed with seating and acoustics that sounded and looked amazing. It was a sight for the senses."
📱 App is Key for Entry
No screenshots! You MUST use the Ticketmaster or StubHub app for entry. :iphone:
🅿️ Arrive Early for Parking
The garage fills up fast, especially with multiple events. Plan for traffic. :car:
Highlights
Discover the most iconic attractions and experiences
Cincinnati Cyclones Hockey
Main Arena
Experience thrilling ECHL hockey games with a family-friendly atmosphere. Go Cyclones! :hockey_puck:
Concerts & Live Music
Main Arena
Catch major artists like Billie Eilish, Greta Van Fleet, and Cody Johnson. :microphone:
Family Entertainment
Main Arena
From Disney on Ice to Cirque du Soleil, enjoy magical shows for all ages. :sparkles:
Plans like a pro.
Thinks like you
Planning Your Visit
Ticket Entry & Apps
Parking & Arrival
Best Times
Insider Tips
from TikTok, Instagram & Reddit
📱 App is Key for Entry
No screenshots! You MUST use the Ticketmaster or StubHub app for entry. :iphone:
🅿️ Arrive Early for Parking
The garage fills up fast, especially with multiple events. Plan for traffic. :car:
💰 Steep Merch Prices
Concert tees start around $45. Consider buying elsewhere if on a budget. :moneybag:
💧 Water Bottle Lids Removed
To ensure you bought it there, lids are removed from water bottles. :water_wave:
Tips
from all over the internet
📱 App is Key for Entry
No screenshots! You MUST use the Ticketmaster or StubHub app for entry. :iphone:
🅿️ Arrive Early for Parking
The garage fills up fast, especially with multiple events. Plan for traffic. :car:
💰 Steep Merch Prices
Concert tees start around $45. Consider buying elsewhere if on a budget. :moneybag:
💧 Water Bottle Lids Removed
To ensure you bought it there, lids are removed from water bottles. :water_wave:
🚶 Walkable from Downtown
Many downtown hotels are within walking distance. :walking:
What Travellers Say
Reviews Summary
Visitors praise the Heritage Bank Center for its excellent acoustics, good sightlines from most seats, and the convenience of the adjoining parking garage. The venue hosts a wide variety of popular concerts, family shows, and sporting events, making it a versatile entertainment hub. However, some note high merchandise prices and a slow restroom process during peak times.
"Buyer beware of clicking on anything related to tickets at this venue through Stubhub. There was a service fee of $35.00 per ticket and zero explanation as to why!!! You will have to download either the Stubhub or Ticketmaster App in order to gain entry to the venue as no screenshots or email verifications are accepted.
GOOGLE Maps GPS navigation from I-75 into downtown helped immensely and the adjoining garage created convenience to walk directly from the parking area to the landing or main entry that boasts a beautiful view South of the Ohio River and area. Handicapped access as well as charging stations were prevalent, as well as elevator entry and access. The garage is only about one light from another bridge that provides entry into Cinci from N. Ky.
All the Police, vendors selling T-shirts in the garage and on the landing, and working to direct traffic after the event were friendly and had that conservative Midwest, but still Ohio kind of charm that we are known for. We literally had 0 negatives to say about anyone or anything!
Heritage Bank designed the venue with seating and acoustics that sounded and looked amazing. It was a sight for the senses as a friend and I sat,, sang, and cheered through music by MAMMOTH, DAUGHTRY and finally CREED! Even in the nosebleeds I don't think the place has a bad seat. Balconies are surprisingly void of cast concrete steps leading from the first floor landing all the way up the highest seats. Be aware this can and does pose a very serious fall risk!
Laser lights were on overkill. Pyrotechnics shot massive plumes of fire from behind the drum riser, a more traditional light show and forced 20 foot long smoke, and during their finale sparks fell in huge chunks of gold from above the drums. Handicapped seating is available with landing areas so those in wheelchairs can enjoy the show.
T-shirts at the venue began in price at about $45 each and were as much as $85 or more. Food was what one may expect, nacho chips and cheese dip, or pretzels, bottle water and brews. Since no outside beverages are allowed as an added deterrent to identify having bought it there, all lids are removed and are not given to you when you buy a bottle of water.
Leaving out the garage makes those driving all travel in the same direction with options to turn uptown for several blocks in order to leave to ones respective homes on either side of the river. The city is well signed, and used cones and barriers to best accommodate drivers. I highly recommend this venue. Thank you to the staff of the Heritage Bank Arena and Cincinnati Police. You are very appreciated!"
Lee Bond II
"Went here to see an amazing concert with Phil Wickam and Brandon Lake. Truly an inspiring and spiritually reviving experience that everyone should experience at least once in their life. God's presence was surely in that place. All those people gathering as one to worship our one true God! 🙏 🙌 ✝️💜✝️"
Jessica Miller
"This was amazing experience at this venue. It was walking distance from my hotel and it's also right across the street from the baseball park. Very easy to navigate to get inside the bank center along with navigating to get to your seat. There is an abundance of refreshment stands along with cocktails, food, etc. Seating in the Heritage Bank center is easy to navigate. There were an abundance of people to help you to your seat. It is easy to view the stage in addition to the big screens when you're in the bank center. I can see this being a very popular Bennu for live performances."
Cheryl J
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The Heritage Bank Center is located downtown at 100 Broadway, Cincinnati, OH 45202. Google Maps GPS navigation from I-75 is highly recommended. It's also walkable from many downtown hotels. :car:
Yes, there's an adjoining garage for convenient parking. Arrive early, especially if there are multiple events, as it fills up quickly. :parking:
Yes, many downtown hotels are within walking distance of the Heritage Bank Center, making it a convenient option to avoid traffic and parking hassles. :walking:
While not explicitly detailed in all sources, public buses and potentially streetcars operate downtown, offering alternatives to driving. Uber is also a popular choice for avoiding traffic. :bus:
Yes, the venue offers handicapped access, charging stations, and elevator entry. Handicapped seating is also available with landing areas. :wheelchair:
🎫 🎫 Tickets & Entry
You must download either the Ticketmaster or StubHub app to gain entry. Screenshots or email verifications are not accepted. :iphone:
Be aware of potential service fees, which can be significant (e.g., $35 per ticket). Check the terms carefully before purchasing. :moneybag:
While not explicitly stated, it's generally recommended to purchase tickets in advance online through official channels to secure your spot and avoid potential disappointment. :ticket:
Typically, large venues like the Heritage Bank Center have a strict no re-entry policy. Once you leave, you cannot come back in. :door:
Age restrictions vary by event. Concerts and sporting events may have different policies. It's best to check the specific event details on the venue's or promoter's website. :child:
🎫 🏟️ Onsite Experience
The venue is designed with seating and acoustics that sound and look amazing. It's said there isn't a bad seat, even in the nosebleeds. Balconies are accessible without excessive concrete steps. :seat:
Expect typical arena fare like nachos, pretzels, bottled water, and beer. Lids are removed from water bottles purchased inside. :foodie:
The restroom situation can be a slow process with narrow walkways, leading to crowding between acts. Arriving early can help mitigate this. :restroom:
Merchandise, such as t-shirts, can be quite expensive, starting around $45 and going up. :tshirt:
Shows often feature impressive special effects, including laser lights, pyrotechnics with fire plumes, and falling sparks. :fireworks:
🎫 🎤 Concerts & Events
The venue hosts a wide range of musical artists, from rock bands like Creed and Greta Van Fleet to pop stars like Billie Eilish and country artists like Cody Johnson. :musical_note: 
Yes, WWE events, including Monday Night Raw, have been held at the Heritage Bank Center. :wrestling:
Absolutely! Heritage Bank Center hosts family-friendly shows such as Disney on Ice and Cirque du Soleil Crystal. :family_amp:
Beyond concerts and hockey, the venue hosts various events including monster trucks, boxing matches, and even presidential campaign tours. :monster_truck:
The venue, formerly known as Riverfront Coliseum, was the site of a tragic crowd crush during a Who concert in 1979. Safety measures have since been significantly enhanced. :warning:
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
+3 Remember to download your tickets to the app beforehand to ensure smooth entry, and be prepared for typical arena food prices. :iphone: 🎶 Concert Enthusiasts
+9 The venue's acoustics are generally well-regarded, ensuring a great listening experience. :sound: 💰 Budget-Conscious Travelers
Deep Dives
In-depth insights and expert knowledge
Navigating Downtown & Venue Access
Entry into the venue is strictly digital. You'll need to have the Ticketmaster or StubHub app downloaded on your smartphone, as screenshots or printed confirmations are not accepted. This digital-first approach ensures a smoother flow at the entrance, but it's crucial to have your tickets ready and accessible on your device before you reach the security line. :iphone:
The Spectacle of Live Events
+3 For music lovers, the venue has hosted a wide array of talent, including Billie Eilish, Greta Van Fleet, and Cody Johnson, often featuring impressive stage productions. :microphone: +9Beyond sports and music, the Heritage Bank Center also brings magic to life with family-oriented shows like Disney on Ice and Cirque du Soleil Crystal, captivating audiences of all ages with dazzling performances. :sparkles:
Acoustics and Sightlines
Furthermore, the seating arrangements are often praised for offering good views of the stage or ice from most locations. Even seats in the upper levels, often referred to as the 'nosebleeds,' are reported to provide a clear line of sight, meaning there are few truly 'bad' seats in the house. :seat:
Social
from TikTok, Instagram & Reddit