9/11 Museum
A solemn tribute to the victims of the 9/11 attacks, featuring powerful artifacts and personal stories of remembrance and resilience.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Fewer crowds, more reflective atmosphere.
9/11 Museum
Best Time
Fewer crowds, more reflective atmosphere.
Highlights
Must-see attractions
A solemn tribute to the victims of the 9/11 attacks, featuring powerful artifacts and personal stories of remembrance and resilience.
"A deeply moving and essential experience, though emotionally challenging."
🤫 Be Respectful
This is a memorial. Keep voices low and avoid loud conversations.
📸 Photo Etiquette
Photos are allowed in most areas, but no selfies or posed shots.
Quick Facts
Hours
Rating
4.8 · 95,738 reviews
Type
Museum
Website
911memorial.orgHighlights
Discover the most iconic attractions and experiences
Survivor Staircase
Museum Entrance
A powerful artifact that served as an escape route for hundreds on 9/11.
The Slurry Wall
Museum
A remnant of the original World Trade Center, preserved as the museum's largest artifact.
Memorial Pools
Memorial Plaza
Reflecting pools set in the footprints of the Twin Towers, inscribed with victims' names.
Artifacts of Resilience
Museum Exhibits
See recovered items like the 'Survivor Tree' and personal belongings that tell profound stories.
Plans like a pro.
Thinks like you
Planning Your Visit
Book Tickets in Advance
Prepare for an Emotional Experience
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🤫 Be Respectful
This is a memorial. Keep voices low and avoid loud conversations. +1
📸 Photo Etiquette
Photos are allowed in most areas, but no selfies or posed shots. +1
⏳ Allow Ample Time
Plan for 3-5 hours; it's an emotional and extensive experience. +1
🎟️ Book Ahead
Timed tickets are crucial, especially for December visits. +1
Tips
from all over the internet
🤫 Be Respectful
This is a memorial. Keep voices low and avoid loud conversations. +1
📸 Photo Etiquette
Photos are allowed in most areas, but no selfies or posed shots. +1
⏳ Allow Ample Time
Plan for 3-5 hours; it's an emotional and extensive experience. +1
🎟️ Book Ahead
Timed tickets are crucial, especially for December visits. +1
🚶♀️ Consider a Tour
Guided tours offer deep insights, but can be emotionally intense.
💧 Rose Tributes
Staff place roses on victims' names on their birthdays. +1
What Travellers Say
Reviews Summary
Visitors consistently describe the 9/11 Memorial & Museum as a profoundly moving and essential experience, though emotionally challenging. Many highlight the meticulous preservation of artifacts and the powerful storytelling that honors victims and survivors. Some find the intensity overwhelming, recommending ample time for reflection.
"This museum was the main thing I wanted to do when I visited New York for the first time. Buying my ticket and getting into the museum was easy and organized. The exhibits were well done and organized in a timeline that was easy to follow. There were plenty of staff members to direct people and answer questions as well as a self guided audio tour that was available for purchase. This was a moving experience and I would recommend this to anyone who is able to visit."
lilpapsgirl1
"Absolutely loved this experience. The wave of emotions.... they just took over and I was feeling everything I felt that day.🥺 It's done beautifully and respectfully. Definitely something to see if you're visiting NYC. They have tours, even audio tours with many languages, or you can DIY.
Bathrooms in all levels and elevators. Discounts for Veterans and First Responders. You can purchase tickets in person or online. I went early when they opened, no wait. ❤️🇺🇲"
Ericka Sparkling Eve
"The 9/11 Memorial is an incredibly moving place to visit. Standing by the reflecting pools, you can truly feel the weight of history and the impact of that day. My son, who wasn’t even born yet, expressed how deeply he could sense the significance and loss honored here. It’s a place of quiet reflection, respect, and remembrance. The memorial does a beautiful job of honoring those we lost while reminding us of the strength and resilience of New York City and its people."
Krystal Jansma
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
The museum is easily accessible via NYC subway lines (e.g., E to World Trade Center, 1 to WTC Cortlandt, R/W to Cortlandt St). Several bus lines also serve the area.
While there are parking garages nearby, public transportation is highly recommended due to traffic and cost.
It's a significant walk (about 45-60 minutes) but doable if you enjoy exploring on foot. Taking the subway is much faster.
The WTC Cortlandt station (1 train) is the closest. Other nearby options include the E train at World Trade Center or the R/W trains at Cortlandt St.
The museum entrance is located within the World Trade Center complex, clearly marked. Follow signs for the 9/11 Memorial & Museum.
🎫 🎫 Tickets & Entry
General admission tickets are required and can be purchased online. New Yorkers can get free admission on the first Sunday of the month from 4-7 PM.
Yes, it is highly recommended to buy timed-entry tickets online in advance to secure your spot and avoid long queues. +1
Hours vary seasonally, but it's typically open daily. Always check the official website for the most current operating hours before your visit.
Free admission is available for New York City residents on the first Sunday of each month between 4 PM and 7 PM.
Your ticket grants access to the museum's permanent and temporary exhibitions, which document the events of 9/11 and its aftermath.
🎫 🧭 Onsite Experience
Most visitors spend 3-5 hours in the museum, as it's extensive and emotionally impactful. Some spend even longer. +1
Maintain a quiet and respectful demeanor. Avoid loud conversations, and be mindful that many visitors are there to mourn. +1
Photography is permitted in most areas, but please refrain from taking selfies or posed photos. Some exhibits have 'no photo' signs. +1
The Survivor Staircase is a preserved artifact that hundreds of people used to escape the World Trade Center on 9/11. +1
The memorial pools are located in the footprints of the Twin Towers and are inscribed with the names of the victims.
📸 📸 Photography
Yes, photography is generally allowed at the 9/11 Memorial, but it's crucial to be respectful. Avoid posed selfies or disruptive behavior. +1
Photography is permitted in most areas of the museum, but always look for 'no photo' signs. The focus should be on remembrance, not personal branding.
Yes, some exhibits within the museum have restrictions on photography to protect sensitive artifacts or maintain the solemn atmosphere.
Posed selfies, smiling photos, or photos that trivialize the solemnity of the site are considered disrespectful by many. +1
The memorial pools offer powerful reflections. The surrounding plaza and the museum's architecture also provide poignant photographic subjects.
You may also like
Museum of the Moving Image New York City
Financial District New York City
Oculus WTC Transportation Hub
9/11 Museum
St. Patrick's Cathedral New York City
Nolita New York City
Museum of the Moving Image New York City
Financial District New York City
Oculus WTC Transportation Hub
9/11 Museum
St. Patrick's Cathedral New York City
Nolita New York City
Museum of the City of New York
Queens Museum
Battery Park New York City
Red Hook New York City
One World Trade Center
Social
from TikTok, Instagram & Reddit