Castellana Caves Italy

"You are not allowed to take pictures beyond a certain point. For me, the most amazing caves I ever saw. The experience is totally worth it. The entire area around is also very nice.
It's not too slippery, not too cold. The guides are nice, tours are available in many languages. Booking in advance is recommended.
And, we did the 50min tour with our 3-years old. So, children-friendly also."

Karina Adriana

"Fantastic caves, but the experience is totally spoiled by the way it's run. It started badly when we were charged to park out car in a large car park in the village centre not far from the caves. But since the caves are the only attraction in town, the cost of parking ought to be included in the ticket price for visiting the cave.

After buying our tickets, we were shown to the "planetarium" which is a miniature imax-style surround cinema where they played an animated film about possible alien life on other planets. But nobody could see it. The projector was so feeble that it took a couple of minutes of dark adaptation to seven see the image. And then people kept opening the door, causing bright sunshine to flood in and ruin the dark adaptation. They also give you pretty terrible 3D glasses that make the picture even dimmer. I guess this planetarium show is there to stop kids getting bored between tours of the caves, and it's a nice idea in principle. But the fact that they didn't invest in a decent projector system and didn't fit a light-proof entry system means it actually irritating for a lot of people. I heard lots of murmurings of "well that's 30 minutes of my life I'll never get back" upon leaving.

But my biggest gripe of all is the actual cave tour itself. Not only do they try to stop you from taking photos beyond the first cave, but there's no mention of this at all before you buy your tickets. I LOVE visiting caves and have visited hundreds of them over the years. This is the first time I've been prevented from taking photos. I asked one of the two ladies what the reasoning was, and she said "Because it's our copyright". Which is total nonsense. Nobody has copyright over things that they did not create. And caves are created by the action of water over millions of years, they aren't man-made! I ignored their protestations and continued to take plenty of photos. In the end they stopped trying to stop me. I later looked up what possible genuine reasons they might have, and it's to protect the rocks from the effects of flash. Well why isn't that a problem in any other cave anywhere else? In any case I was taking photos and videos using a phone and a GoPro. There was no flash involved. If they really have a problem with people bringing proper cameras with powerful flash, then they should just tell people that photos are okay as long as there is no flash.

Another problem is with the way the tour is guided. The tour guide at the front made an effort for people to gather around her before speaking, but her very soft voice was impossible to hear, especially since some of the visitors had brought babies who were crying the whole way. Inside the caves all you could hear is the crying of babies. Many cave site tour operators get round this by using radio mics with speakers hidden behind rocks in the caves. That way the guide doesn't have to shout, and everyone can hear easily. But no, there was nothing like that here.

In summary, my biggest gripe is about their ridiculous ban on photography. For some of us, taking photos of the spectacular rock formations is a big reason for visiting in the first place. Admittedly they do say "no photography" in the guide they give you, but you don't see that until after you've bought your ticket. Pretty nasty way to operate. There's no good reason for them to ban photography, especially if you're doing it without a flash. But if you're to afraid to stand up for yourself, enjoy some of mine."

Alex de Taranto

"Great experience! The 50 min tour suitable for small kids (4 & 6 y.o. enjoyed it). A bit to brief for adults/teenagers. During a 1km walk you're going to see a few amazing stone formations, hear a bit of history about the caves, and have a chance to imagine how this place looked like before it was turned into a tourist attraction. No need for any special shoes or outfits - a jacket and a pair of sneakers would do."

Wojtek Cyprys