Hagi Onsenkyo

"Value for money. Nice and clean room, very impressive hot spring and delicious food (both for dinner and breakfast). Really recommend if you spend a night in Hagi."

Debbie Ng

"It was not bad but also not great for the price.
Staff/service: absolutely amazing. Most of the staff were very friendly, especially the people during check out time go all out saying thank you and wave to you as you leave.
Food: the restaurant is very clean and modern looking which looks a little different from the rest of the hotel. Dinner was ok but really wasn’t anything exceptional. Maybe it’s because we got the yasuragi course? The sake menu was also quite limited even though Hagi has a lot of nice sake. Dessert for child’s set was very nice with lots of fresh fruit. Breakfast is buffet style and there were a lot of people on Sunday morning so a lot of the servers were empty for a bit. The food itself was also ok. Regular buffet food and drinks from a serving machine.
Location: nice walk to get to the Shoin Shrine although the hotel is on a hill so it’s a bit of a climb in the way back but doable. It’s very quite as it’s not near the busy area in Hagi. They also have regular free shuttles to the East Hagi station and Meirinkan which was nice.
Room/facility: view was very nice as the hotel sits on a hill. You can see a bit of the ocean as well as most of Hagi. The standard room is a little small for the price and the layout is a bit odd. Toilet right in front of the front entrance but bathroom is on the other side. Rooms were clean but futon was a little on the thin side so felt a bit hard. Onsen was fun as there were several types but walking between the baths was very cold and I would recommend carrying your larger towel to wrap around if possible. The jet bath was not as hot as the others so my child was able to spend a longer time in there (the other baths are a bit on the hot side). But walking back to the building was chilly after spending time in a warm but not hot bath. The stars were very pretty at night from the outside bath with no roof."

Saki Koizumi

"We stayed at the Japanese/Western-style room in Honmaru Wing, which is situated at the second highest level (7th storey), and the experience we had was one the best thus far. For a start, every of the hotel staff were friendly and genuine, and tried their best to communicate and explain in English to my wife and me (we couldn't comprehend Japanese language). Secondly, the room was amazing in that it was spacious, luxurious and had a very beautiful view of Hagi. Thirdly, the complimentary dinner that came with the accommodation - we were treated to a 10 course dinner, with tons of variety ranging from nabe, tempura, sashimi etc. Lastly, the hotel had a wide range of public onsen baths, and one can easily spend hours inside, enjoying the onsen while looking at nature (onsen baths are facing the vegetation across the hotel) This is definitely one the hotels that we would want to come back again."

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