notre terrasse panoramique en été.
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Chetzeron

4.5
·624 reviews·Crans-Montana, Switzerland

A stylish mountain retreat in a former gondola station, offering chic dining and breathtaking alpine views at 2112m.

Highlights

Highlights

Must-see attractions

Social content

Social

From TikTok & Reddit

Best Time

Summer mornings

Perfect for pool dips & hikes

CrowdLow
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notre terrasse panoramique en été.

Chetzeron

Best Time

Summer mornings

Perfect for pool dips & hikes

CrowdLow
Highlights

Highlights

Must-see attractions

A stylish mountain retreat in a former gondola station, offering chic dining and breathtaking alpine views at 2112m.

4.5
(624 reviews)

"One of the most special places in the world, with unmatched location, hotel rooms, wine, food, service, and hospitality."

Vertical photo
TIP

🚗 Shuttle Service Coordination

Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups!

🧳 Pack Smart for Altitude

Layers are key! Bring swimwear for the pool and comfortable shoes for exploring.

Third hero image

Quick Facts

Rating

4.5 · 624 reviews

Type

Hotel

👶 Good for kids♿ Wheelchair accessible

Highlights

Discover the most iconic attractions and experiences

The Iconic Mountain Pool

The Iconic Mountain Pool

Outdoor pool area

Take a dip in the heated outdoor pool with breathtaking panoramic views of the Alps.

Gondola Station Transformation

Gondola Station Transformation

Hotel building

Experience the unique charm of this former gondola station, now a stylish mountain retreat.

Panoramic Valley Views

Panoramic Valley Views

Restaurant and rooms

Savor delicious meals or relax in your room with unparalleled vistas of the Rhône Valley.

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Planning Your Visit

Accessing Chetzeron: Plan Your Ascent

Chetzeron is famously inaccessible by car. Be prepared for a unique arrival via a dedicated shuttle service from the village parking lot. Confirm pick-up times in advance to avoid delays, especially if arriving for dinner.

Embrace the Altitude: What to Pack

At 2112m, Chetzeron offers stunning mountain air. Pack layers for fluctuating temperatures, comfortable shoes for exploring, and swimwear for the iconic mountain pool. Don't forget sun protection!

Best Times

When
Summer mornings
Why
Perfect for pool dips & hikes
Crowd
Low
When
Weekday evenings
Why
Quieter dining experience
Crowd
Low
When
Winter afternoons
Why
Cozy up after skiing
Crowd
Medium

Insider Tips

from TikTok, Instagram & Reddit

Six amazing hotels in Switzerland that you have to visit🇨🇭 #swisshotels #hotelbucketlist #swisstravel #beautfulplaces
@cyrilandnadia
5.5K likes • 222.7K views

🚗 Shuttle Service Coordination

Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups! Reddit

🧳 Pack Smart for Altitude

Layers are key! Bring swimwear for the pool and comfortable shoes for exploring. Instagram

Envie d'un séjour bien-être à Crans-Montana? 💆‍♀️🙏💦 #cransmontana #switzerland #myswitzerland #visitswitzerland
@crans_montana
353 likes • 12.4K views
🥶🔥cold and hot therapy at @chetzeron Crans Montana | Chetzeron | cold therapy | cold dip | cold water | ice bath | mountain pool | gondola station | chetzeron
beatricelessi
353 likes • 20.5K views

💧 BYO Body Lotion

The 'shampoo bar' doubles as face wash, but it's best to bring your own lotion. Reddit

☕ Breakfast Coffee Charges

Clarify if extra coffee cups are included in the buffet price to avoid surprises. Reddit

Chegada ao extraordinário Chetzeron, em Crans-Montana, a antiga estrutura da gôndola que levava esquiadores para o topo da montanha, hoje é um refúgio no meio dos Alpes. Com vistas deslumbrantes do vale do Rio Rhône e da cadeia de montanhas como Matterhorn e Monte Rosa, o hotel é parte da nossa rota que transforma cada momento em uma experiência enriquecedora. Convidamos você a explorar este ce...
veloexperience
164 likes • 8.5K views

Tips

from all over the internet

🚗 Shuttle Service Coordination

Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups! Reddit

🧳 Pack Smart for Altitude

Layers are key! Bring swimwear for the pool and comfortable shoes for exploring. Instagram

💧 BYO Body Lotion

The 'shampoo bar' doubles as face wash, but it's best to bring your own lotion. Reddit

☕ Breakfast Coffee Charges

Clarify if extra coffee cups are included in the buffet price to avoid surprises. Reddit

🧖‍♀️ Sauna Hours

Inquire about sauna availability, especially if you prefer morning access. Reddit

What Travellers Say

4.5
(624 reviews)

Reviews Summary

Chetzeron boasts a truly one-of-a-kind location and stunning mountain ambiance, making it a dream destination for many, especially for special occasions. While the setting and unique architecture are universally praised, some guests have noted inconsistencies in service and logistical challenges with its car-free access. Despite these points, the overall experience is often described as magical and unforgettable.

"It hurts to write this review as the location is one of kind. However for a place of this caliber there are several things wrong with the service:
1) the hotel is not accessible by car - they emailed me but never got in touch with me, so we drove up 2 miles on a dirt road in a sedan and then waited 45 minutes until they finally came and picked us up, with minimal instructions on where to go
2) we asked for water to be refilled in our room four times starting in the morning and didn’t get this task accomplished until the evening
3) we went out to dinner in town with the understanding they would pick us up, we changed the time to an earlier pick up (9pm vs 10:30pm), understandably as schedules change and they tell us they can’t change the schedule because they have another party picking up at the same time??? Which was a dinner party not another guest. After some back and forth we finally get them to agree to an earlier time 9:45pm, and they leave us in the parking lot for 30 minutes and are late for the pick up. How can this be any level of service expected of a “4 star hotel”?

In summary, don’t expect any type of warm greetings or accommodating service from the hotel, location is good everything else needs work if they expect live up to the expectations of the property"

Cody Anderson

"Chetzeron is, without a doubt, one of the most special places in the world. We had gotten to know Chetzeron well over the years (hiking there for lunch, or coming up for dinner) and recently had our wedding there. It was an absolute dream — the location, hotel rooms, wine, food, service, and hospitality are all unmatched. There is nowhere else in the world like it.

Sami and his team show what true hospitality is, truly taking care of each guest as if they were family. During the entire planning process, he took such good care of us, ensuring that every single detail was accounted for; making thoughtful adjustments to the menu to align with dietary restrictions and preferences; and overall just ensuring that it would be the greatest day of our lives – which it was!

It was also SO special to have privatized the entire hotel for two nights, filling the 18 rooms with all of our best friends. We are still dreaming of the breakfast al fresco (best hotel breakfast we've ever had), lounging by the pool, getting post-hike massages, and more.

And then for the wedding itself. It was truly unlike anything we (or our guests!) had ever experienced or will ever experience again. The ceremony overlooking the valley was spectacular, cocktail hour outside was a dream, and the dinner was absolutely delicious. Choosing to have our wedding at Chetzeron was the best decision we made.

Thank you Sami and team for making our dream come true!

Photography credit: Bubblerock"

Pamela Duncan

"A great place to take a break and connect with nature. People at the hotel are very nice and helpful. The food is delicious. I wish the sauna/ hamam was open in the morning already."

charlotterocks1001

What People Like

Unforgettable location
Breathtaking views
Unique architecture

What People Dislike

Inconsistent service
Shuttle delays
Logistical challenges

Frequently Asked Questions

🚇 🗺️ Getting There

Chetzeron is not accessible by car. You'll need to park in the village and take a dedicated shuttle service. It's crucial to coordinate pick-up times with the hotel in advance, as they prioritize dinner guests at times. Reddit

Yes, there is parking available in the village from where the shuttle service operates. Be sure to confirm the exact location with the hotel. Reddit

The shuttle service is essential for reaching Chetzeron. Travelers have noted that sometimes hotel guests can experience delays if dinner guests are prioritized. Reddit

While some have attempted to drive closer on dirt roads, it's not recommended and the hotel shuttle is the designated transport. Stick to the official plan to avoid issues. Reddit

Travel times can vary depending on the season and demand. It's best to confirm directly with the hotel for the most accurate information. Reddit

🎫 🎫 Tickets & Entry

Chetzeron is a hotel and restaurant, so booking a room or a table for dining is recommended, especially during peak season. There aren't 'tickets' in the traditional sense. TikTok

Operating hours can vary by season. The hotel is open year-round, but restaurant and pool access might have specific times. Check their official website or contact them directly. Instagram

Access to the pool is typically included for hotel guests. If you are visiting for dining, inquire about any potential access fees for non-guests. Instagram

Yes, Chetzeron is known for its restaurant and bar. Reservations are highly recommended, especially for dinner. Reddit

Chetzeron occasionally hosts events and offers packages, particularly for weddings or special occasions. Keep an eye on their social media or website for announcements. Reddit

🍽️ 🍽️ Food & Dining

Chetzeron offers a refined dining experience with delicious food, often featuring local ingredients. The breakfast al fresco is particularly praised. Reddit

While a specific online menu might not always be available, you can often find sample menus or descriptions of their offerings on their website or through reviews. TikTok

The hotel is known for accommodating dietary restrictions and preferences, so it's best to inform them when booking or ordering. Reddit

Yes, breakfast is typically included for hotel guests and is often highlighted as a fantastic meal. Reddit

Dining hours can vary, but generally, they serve breakfast, lunch, and dinner. It's advisable to check their current schedule. Instagram

📸 📸 Photography

The outdoor pool area with its panoramic mountain views is a prime spot. The unique architecture of the former gondola station also makes for striking photos. Instagram+1

Absolutely! The high altitude and open vistas offer incredible opportunities for capturing stunning sunrise and sunset shots over the Alps. Instagram

A wide-angle lens is great for capturing the expansive landscapes, while a telephoto lens can be useful for distant mountain peaks. Don't forget a polarizing filter for vibrant skies. Instagram

Yes, you can take photos inside your room, but always be mindful of other guests' privacy. TikTok

Generally, personal photography is allowed. However, for professional shoots or commercial use, it's best to inquire with the hotel management beforehand. Instagram

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