Chetzeron
A stylish mountain retreat in a former gondola station, offering chic dining and breathtaking alpine views at 2112m.
Highlights
Must-see attractions
Social
From TikTok & Reddit
Best Time
Perfect for pool dips & hikes
Chetzeron
Best Time
Perfect for pool dips & hikes
Highlights
Must-see attractions
A stylish mountain retreat in a former gondola station, offering chic dining and breathtaking alpine views at 2112m.
"One of the most special places in the world, with unmatched location, hotel rooms, wine, food, service, and hospitality."
🚗 Shuttle Service Coordination
Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups!
🧳 Pack Smart for Altitude
Layers are key! Bring swimwear for the pool and comfortable shoes for exploring.
Highlights
Discover the most iconic attractions and experiences
The Iconic Mountain Pool
Outdoor pool area
Take a dip in the heated outdoor pool with breathtaking panoramic views of the Alps.
Gondola Station Transformation
Hotel building
Experience the unique charm of this former gondola station, now a stylish mountain retreat.
Panoramic Valley Views
Restaurant and rooms
Savor delicious meals or relax in your room with unparalleled vistas of the Rhône Valley.
Plans like a pro.
Thinks like you
Planning Your Visit
Accessing Chetzeron: Plan Your Ascent
Embrace the Altitude: What to Pack
Best Times
Insider Tips
from TikTok, Instagram & Reddit
🚗 Shuttle Service Coordination
Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups!
🧳 Pack Smart for Altitude
Layers are key! Bring swimwear for the pool and comfortable shoes for exploring.
💧 BYO Body Lotion
The 'shampoo bar' doubles as face wash, but it's best to bring your own lotion.
☕ Breakfast Coffee Charges
Clarify if extra coffee cups are included in the buffet price to avoid surprises.
Tips
from all over the internet
🚗 Shuttle Service Coordination
Confirm shuttle times in advance to avoid waiting. Prioritize hotel guest pick-ups!
🧳 Pack Smart for Altitude
Layers are key! Bring swimwear for the pool and comfortable shoes for exploring.
💧 BYO Body Lotion
The 'shampoo bar' doubles as face wash, but it's best to bring your own lotion.
☕ Breakfast Coffee Charges
Clarify if extra coffee cups are included in the buffet price to avoid surprises.
🧖♀️ Sauna Hours
Inquire about sauna availability, especially if you prefer morning access.
What Travellers Say
Reviews Summary
Chetzeron boasts a truly one-of-a-kind location and stunning mountain ambiance, making it a dream destination for many, especially for special occasions. While the setting and unique architecture are universally praised, some guests have noted inconsistencies in service and logistical challenges with its car-free access. Despite these points, the overall experience is often described as magical and unforgettable.
"It hurts to write this review as the location is one of kind. However for a place of this caliber there are several things wrong with the service:
1) the hotel is not accessible by car - they emailed me but never got in touch with me, so we drove up 2 miles on a dirt road in a sedan and then waited 45 minutes until they finally came and picked us up, with minimal instructions on where to go
2) we asked for water to be refilled in our room four times starting in the morning and didn’t get this task accomplished until the evening
3) we went out to dinner in town with the understanding they would pick us up, we changed the time to an earlier pick up (9pm vs 10:30pm), understandably as schedules change and they tell us they can’t change the schedule because they have another party picking up at the same time??? Which was a dinner party not another guest. After some back and forth we finally get them to agree to an earlier time 9:45pm, and they leave us in the parking lot for 30 minutes and are late for the pick up. How can this be any level of service expected of a “4 star hotel”?
In summary, don’t expect any type of warm greetings or accommodating service from the hotel, location is good everything else needs work if they expect live up to the expectations of the property"
Cody Anderson
"Chetzeron is, without a doubt, one of the most special places in the world. We had gotten to know Chetzeron well over the years (hiking there for lunch, or coming up for dinner) and recently had our wedding there. It was an absolute dream — the location, hotel rooms, wine, food, service, and hospitality are all unmatched. There is nowhere else in the world like it.
Sami and his team show what true hospitality is, truly taking care of each guest as if they were family. During the entire planning process, he took such good care of us, ensuring that every single detail was accounted for; making thoughtful adjustments to the menu to align with dietary restrictions and preferences; and overall just ensuring that it would be the greatest day of our lives – which it was!
It was also SO special to have privatized the entire hotel for two nights, filling the 18 rooms with all of our best friends. We are still dreaming of the breakfast al fresco (best hotel breakfast we've ever had), lounging by the pool, getting post-hike massages, and more.
And then for the wedding itself. It was truly unlike anything we (or our guests!) had ever experienced or will ever experience again. The ceremony overlooking the valley was spectacular, cocktail hour outside was a dream, and the dinner was absolutely delicious. Choosing to have our wedding at Chetzeron was the best decision we made.
Thank you Sami and team for making our dream come true!
Photography credit: Bubblerock"
Pamela Duncan
"A great place to take a break and connect with nature. People at the hotel are very nice and helpful. The food is delicious. I wish the sauna/ hamam was open in the morning already."
charlotterocks1001
What People Like
What People Dislike
Frequently Asked Questions
🚇 🗺️ Getting There
Chetzeron is not accessible by car. You'll need to park in the village and take a dedicated shuttle service. It's crucial to coordinate pick-up times with the hotel in advance, as they prioritize dinner guests at times.
Yes, there is parking available in the village from where the shuttle service operates. Be sure to confirm the exact location with the hotel.
The shuttle service is essential for reaching Chetzeron. Travelers have noted that sometimes hotel guests can experience delays if dinner guests are prioritized.
While some have attempted to drive closer on dirt roads, it's not recommended and the hotel shuttle is the designated transport. Stick to the official plan to avoid issues.
Travel times can vary depending on the season and demand. It's best to confirm directly with the hotel for the most accurate information.
🎫 🎫 Tickets & Entry
Chetzeron is a hotel and restaurant, so booking a room or a table for dining is recommended, especially during peak season. There aren't 'tickets' in the traditional sense.
Operating hours can vary by season. The hotel is open year-round, but restaurant and pool access might have specific times. Check their official website or contact them directly.
Access to the pool is typically included for hotel guests. If you are visiting for dining, inquire about any potential access fees for non-guests.
Yes, Chetzeron is known for its restaurant and bar. Reservations are highly recommended, especially for dinner.
Chetzeron occasionally hosts events and offers packages, particularly for weddings or special occasions. Keep an eye on their social media or website for announcements.
🍽️ 🍽️ Food & Dining
Chetzeron offers a refined dining experience with delicious food, often featuring local ingredients. The breakfast al fresco is particularly praised.
While a specific online menu might not always be available, you can often find sample menus or descriptions of their offerings on their website or through reviews.
The hotel is known for accommodating dietary restrictions and preferences, so it's best to inform them when booking or ordering.
Yes, breakfast is typically included for hotel guests and is often highlighted as a fantastic meal.
Dining hours can vary, but generally, they serve breakfast, lunch, and dinner. It's advisable to check their current schedule.
📸 📸 Photography
The outdoor pool area with its panoramic mountain views is a prime spot. The unique architecture of the former gondola station also makes for striking photos. 
Absolutely! The high altitude and open vistas offer incredible opportunities for capturing stunning sunrise and sunset shots over the Alps.
A wide-angle lens is great for capturing the expansive landscapes, while a telephoto lens can be useful for distant mountain peaks. Don't forget a polarizing filter for vibrant skies.
Yes, you can take photos inside your room, but always be mindful of other guests' privacy.
Generally, personal photography is allowed. However, for professional shoots or commercial use, it's best to inquire with the hotel management beforehand.
For Different Travelers
Tailored advice for your travel style
👨👩👧 Families with Kids
While the hotel is generally accommodating, families should be aware of the car-free access and plan shuttle logistics accordingly. It's advisable to confirm if there are specific family-friendly activities or amenities available during your stay. The serene environment is perfect for a peaceful family retreat, but ensure all members are comfortable with the altitude and the unique access method.
💍 Couples & Honeymooners
Guests rave about the personalized service that makes celebrations feel truly special. From thoughtful menu adjustments to ensuring every detail is perfect, the team at Chetzeron excels at creating magical moments. The combination of stunning scenery, chic accommodations, and exceptional hospitality makes it a top choice for a romantic getaway.
✈️ Day-Trippers & Foodies
Reservations are highly recommended for dining, especially during peak times. It's a fantastic opportunity to experience the magic of Chetzeron without an overnight stay, enjoying its distinctive ambiance and the beauty of its high-altitude location. Just be sure to coordinate your shuttle timings carefully to maximize your visit.
Deep Dives
In-depth insights and expert knowledge
The Unique Architecture and History
+1This transformation from a functional transport hub to a destination for relaxation and fine dining is a testament to innovative design. The architecture embraces the mountain environment, with large windows and open spaces that maximize the breathtaking views of the Rhône Valley and surrounding peaks like the Matterhorn and Monte Rosa. It’s this fusion of history, design, and natural beauty that makes Chetzeron a truly special place.
Travelers often remark on the unmatched atmosphere created by this historical context. It’s a place where you can feel the echoes of its past while indulging in contemporary comfort. The commitment to sustainable luxury and a connection with nature is also a core part of the Chetzeron experience, making it more than just a stay, but a memorable journey.
Experiencing the Mountain Pool
This is more than just a place to swim; it's a wellness sanctuary. The combination of the crisp mountain air, the stunning panoramic views, and the therapeutic warmth of the water creates a deeply relaxing and rejuvenating experience. Many visitors highlight this as a must-do activity, perfect for unwinding after a day of hiking or skiing.
For the truly adventurous, the concept of cold and hot therapy is embraced here, with the pool offering a refreshing contrast to the mountain chill. It’s an opportunity to connect with nature in a profound way, enjoying the serene beauty of the mountains from a unique vantage point.
Service and Hospitality at Chetzeron
It appears that while the location and ambiance are universally lauded, the operational aspects of service can sometimes fall short of the high expectations set by the property's caliber. Communication regarding logistics, like the car-free access, is crucial, and guests advise confirming all arrangements meticulously. Despite these challenges, many guests emphasize that the overall experience, driven by the unique setting and the genuine care from some staff members, makes it a worthwhile destination.
For those planning a visit, it's recommended to communicate clearly and confirm all arrangements with the hotel in advance. This proactive approach can help mitigate potential service issues and ensure you fully enjoy the dream-like experience Chetzeron offers. The dedication to creating memorable moments, particularly for significant events, is a recurring theme in positive reviews.
Social
from TikTok, Instagram & Reddit