"I don’t understand some of these one star reviews or some of the other complaints. I bought my timed ticket easily and arrived 10 minutes before my scheduled time slot. You receive an email that gives you all the details you need. My guess is that people don’t read it. Using google maps to find the museum was easy in my opinion. There is a decent sized sign that says Turquoise Museum parking so I’m not sure why people have trouble finding the place. This is a private museum and they can make all the rules they want. It’s basically a private collection. If you don’t like the rules, don’t go. Anyway, I loved walking around the rooms. There’s a lot of information on turquoise itself and many displays of jewelry made of turquoise. I roamed around for over an hour. I forgot the names of the owner and proprietor but they were extremely helpful when I had wanted to get a necklace evaluated for their $35 feet (there are other options). They were honest and didn’t charge me as my necklace wasn’t worth evaluating. I stayed for quite a while talking to staff. It was worth visiting in my opinion."

Laura Weisberg

"EDIT: I see several 1 star reviews from others that have had the same experience. I genuinely—and I mean this with every fiber of my being—hope and pray you go out of business. You deserve it.

I will happily tell friends and family to not come here. This was simply a cash grab with bad customer service. We were admittedly late to our scheduled service today and were turned away at the door. I can accept ownership in being late. What I can’t accept is someone telling me on the phone “if we let you come in at 3:00 [and it’s a 2 hour phone guided tour] we wouldn’t close until 9:00pm”. Do you know how time works? Do you know how disrespectful that is? The only offer we had was to be brought into the gift shop or to come back next week—we said we can’t come back because we’re traveling through. So you can let me in the building to buy garbage from you, but not let me in the building to see the things we wanted to see? I am sick of places that take money ($90) from people that can’t even participate in the experience. If you can’t operate ethically, you can’t operate at all. You should be ashamed. Donate that $90 to someone that needs it."

Cameron

"I’m a huge crystal, rock, and mineral nerd since I was a kid, and I found the museum delightful. The mansion it’s housed in alone is a sight worth seeing, and it’s enchanting. The turquoise collection went above and beyond my expectations. It had everything—from art to fashion, from ancient to contemporary, from artifacts to raw and polished specimens. There was even a collection of imitation turquoise. You learn how it’s gathered and mined and treated. There was so much in the museum that was impressive, breathtaking, really artful, or just worth seeing, like the George Washington Stone. They had specimens with history from many mines, so I even left with an idea of what my favorite locales and quality of turquoise are. There’s history and art with turquoise all around the world. There’s so much cool art in this museum. It was well worth admission price. I learned a lot.

I also like how it was organized. You watch a short orientation video in the beginning that shows you where to go, then you’re on your own to wander. They have QR codes, but I prefer reading plaques, which they had plenty of. I thoroughly enjoyed all the different rooms and exhibits.

Then there’s the gift shop, which also exceeded expectations. They have expensive, impressive high quality specimens and jewelry. They also have affordable pieces, antique jewelry, and even imitation pieces. The man working in the gift shop, Mario, was really knowledgeable and friendly. The stuff they had was so good, so I was very indecisive! But I ended up with two beautiful raw specimens and an antique ring.

The owners and staff were all very welcoming and I think they’ve made this private museum a really lovely, informative, interactive museum. If you love art, history, minerals, jewelry, fashion, or architecture, this museum has something to impress you. A really fun experience. I’d definitely come again, both to spoil myself in the gift shop and soak up more of the museum and learn more. There was plenty to see and learn."

Anne Champion